Amy K. Chesser, Ph.D., began her academic career in public health and then worked as a faculty member in a clinical department. Dr. Chesser has a passion for older adults and teaches several courses in aging studies, such as Health Communication and Aging, Death and Dying, and Advanced Perspectives of Sociology of Aging.
Deidra Crews, M.D., Sc.M., is a board-certified nephrologist and associate professor of medicine in the Division of Nephrology and associate vice chair for diversity and inclusion of the Department of Medicine at the Johns Hopkins University School of Medicine. She is jointly appointed in the Johns Hopkins University School of Nursing, and holds faculty appointments with the Welch Center for Prevention, Epidemiology and Clinical Research, the Johns Hopkins Center for Health Equity, and the Hopkins Center on Aging and Health. Dr. Crews serves as chair on the American Society of Nephrology (ASN) Diversity and Inclusion Committee; as a member of the Centers for Disease Control and Prevention Chronic Kidney Disease Surveillance Team, and the Advisory Panel on Addressing Disparities of the Patient-Centered Outcomes Research Institute; and as an editorial board member of the Clinical Journal of the American Society of Nephrology and Advances in Chronic Kidney Disease. She represents ASN on the American College of Physicians’ Council of Subspecialty Societies and has previously served as chair of the ASN Chronic Kidney Disease Advisory Group. Additionally, Dr. Crews is a member of the American Board of Internal Medicine Nephrology Board. She has received several awards for her research work, including the President’s Research Recogni-
tion Award of the Johns Hopkins Urban Health Institute and the Ernest Everett Just Award in Medical and Public Health Research on African American Health and Quality of Life from the College of Charleston and the Medical University of South Carolina. She is a member of the National Academy of Medicine’s (NAM’s) Emerging Leaders Forum and was the inaugural Gilbert S. Omenn Anniversary Fellow of the NAM. She is a member of Alpha Omega Alpha Honor Medical Society. Dr. Crews received her undergraduate degree from the University of Virginia and her M.D. from Saint Louis University. A graduate of the Osler Medical Training Program, she completed a Nephrology fellowship and an Sc.M. in Clinical Epidemiology at Johns Hopkins University.
Z. Colette Edwards, M.D., M.B.A., provides clinical leadership to optimize the health and well-being of Humana’s 45,000 associates. She plays a key role in the development and delivery of a strategy that includes a holistic view of benefits, the work environment, programs, and services. Additionally, she serves as an internal consultant, providing input, feedback, identification of opportunities and best practices, and an integrated view of data to deliver actionable insights. Humana has been a 2014, 2015, 2016, and 2017 Platinum Award winner in the National Business Group on Health’s “Best Employers for Healthy Lifestyles” recognition program. In 2017, Humana ranked No. 3 on the list of the “Healthiest 100 Workplaces in America,” compiled by Healthiest Employers to honor the companies most successful in achieving well-being through leadership, innovation, and engagement, and achieved Gold status in the American Heart Association’s Workplace Health Achievement Index, which measures the comprehensiveness and quality of a company’s workplace health program and the overall heart health of its employees. Dr. Edwards is an internist and gastroenterologist who received her B.A. from Harvard University, and her M.D. and M.B.A. from the Perelman School of Medicine and the Wharton School, respectively, at the University of Pennsylvania. She completed a residency in Internal Medicine from the Hospital of the University of Pennsylvania, followed by a fellowship in Gastroenterology from the University of California, San Francisco. Dr. Edwards has also completed a graduate certificate program in health and wellness coaching from Maryland University of Integrative Health, formerly Tai Sophia Institute.
Susan Goodman, M.Ed., has worked to create services and supports for older people for most of her professional life. Her interest was sparked by personal experience: After living with her family in a crowded home, her grandmother finally had the opportunity to live on her own. In her 70s, she moved into a studio apartment in senior housing, where she flourished. Her grandmother’s transformation fueled her interest in helping older
people retain both their independence and their dignity. Ms. Goodman’s work experiences have enabled her to view the issues from a variety of standpoints. They have included setting up a shared-living arrangement in Cambridge, Massachusetts, for women previously living in nursing homes; developing congregate and home-delivered meal programs west of Boston; spearheading the regional elder services planning for a Massachusetts Area Agency on Aging; launching a national elder care network to assist older relatives of Fortune 500 company employees; allocating corporate dollars to develop in-home support services in locations throughout the country; and directing the communications for a provider of affordable senior housing to highlight the benefits of independent living within a caring community. Throughout her career, Ms. Goodman has valued the opportunity to forge relationships with older adults. With these relationships, a faceless crowd of older adults became unique individuals with gifts to offer. In 2016, Ms. Goodman started a blog, Acting Our Age: Women’s Lives at 85+, to offer others a similar opportunity to learn from the perspectives, life experiences, and wisdom of amazing—yet ordinary—women who are approaching aging with grace, grit, and humor.
Lisa Gualtieri, Ph.D., Sc.M., is an assistant professor at the Tufts University School of Medicine in the Department of Public Health and Community Medicine, where she is the director of the Digital Health Communication certificate program. Her research focuses on the use of wearable activity trackers by older adults and on the integration of data from connected health devices into clinical care. Dr. Gualtieri is the founder of RecycleHealth.com, a nonprofit that collects and refurbishes used trackers and donates them to underserved populations, including older adults, developmentally disabled adults, and veterans. She serves on the Food and Drug Administration’s General Hospital and Personal Use Devices Panel. Dr. Gualtieri has a B.A. in Mathematics from the University of Massachusetts, a Ph.D. in Computer Science from Harvard University, and an Sc.M. in Computer Science from Brown University.
Shannah Koss, M.P.P., is president of Koss on Care, LLC, and co-founder of Connected Health Resources, LLC, a service company supporting easy-to-understand clinical information and navigation of health and social services. Ms. Koss is a health policy and informatics expert and strategist who has supported federal and state government health agencies and private health care businesses and organizations for more than 30 years. She has held executive positions in health information technology and health policy for consulting and health services firms, including vice president of Avalere Health, senior vice president of I-Trax, vice president of Health Solutions for Voxiva, and Health Insurance Portability and Accountability
Act (HIPAA) national practice executive at IBM. Her recent work and volunteer activities include several community-based initiatives in the state of Maryland: a pilot project for low-income seniors and disabled individuals assisting with community-based services navigation; a multidisciplinary Montgomery County, Maryland, project called Health Partners, designed to improve services for underserved populations; and Silver Spring Village, where she helped with the initial development and operations and now provides ongoing health and services expertise and support. She has also served on the Maryland Health Information Exchange Policy Board since it was established in 2010. Ms. Koss received an M.P.P. in government and industry from Harvard Kennedy School of Government.
Terri Ann Parnell, D.N.P., M.A., RN, FAAN, is a nurse, a nationally recognized health literacy expert, and an award-winning author. She is principal and founder of Health Literacy Partners, a corporation that specializes in providing a tapestry of solutions to promote health equity by enhancing person-centered care, effective communication, and the patient experience. Her recent experience includes providing health literacy education and consultation to several New York State Delivery System Reform Incentive Payment Performing Provider Systems. Previously, Dr. Parnell was vice president for Health Literacy and Patient Education for the Northwell Health System, where she was responsible for the health literacy strategic plan and integrating concepts of health literacy, language access services, and cultural awareness into core activities across the system. Dr. Parnell is a member of the National Academies of Sciences, Engineering, and Medicine’s Roundtable on Health Literacy and has served as a committee member on the American Nurses Association Care Coordination Quality Measures Panel. She is a fellow in the American Academy of Nursing and The New York Academy of Medicine, and has been selected for the 2016–2017 New York Academy of Medicine Fellow Ambassadors Program. In 2016, Dr. Parnell joined the TVR Communications Advisory Board as their chief nursing officer. Her second book, Health Literacy in Nursing: Providing Person-Centered Care, received an American Journal of Nursing 2015 Book of the Year Award in the category of Nursing Management and Leadership. Dr. Parnell is a graduate of St. Vincent’s Hospital School of Nursing in New York City. She earned a B.S. in Nursing from Adelphi University, an M.A. in Health Administration from Hofstra University, and a D.N.P. from Case Western Reserve University.
Bernard M. Rosof, M.D., MACP, is at the forefront of national initiatives in the areas of quality and performance improvement. Following completion of a fellowship in Gastroenterology at the Yale University School of Medicine, Dr. Rosof practiced internal medicine and gastroenterology for
29 years. He is a past chair of the Board of Directors of Huntington Hospital (Northwell Health) in New York and a current member of the Board of Overseers of the Health System. He is a past member of the Board of Directors of the National Quality Forum (NQF), and the co-chair of the National Quality Partnership convened by the NQF to set national priorities and goals to transform America’s health care by advising the Secretary of Health and Human Services on the development of the National Quality Strategy. Dr. Rosof is the immediate past chair of the Physician Consortium for Performance Improvement convened by the American Medical Association that continues to lead efforts in developing, testing, and implementing evidence-based performance measures for use at the point of care. He was a member of the Clinical Performance Measurement Committee of the National Committee for Quality Assurance, and the chair of the Physician Advisory Committee for the UnitedHealth Group. He has chaired committees for the New York State Department of Health (DOH) and the Institute of Medicine, and currently serves as chair of the National Academies of Sciences, Engineering, and Medicine’s Roundtable on Health Literacy, as well as the DOH Committee on Quality in Office Based Surgery. Dr. Rosof is CEO of the Quality HealthCare Advisory Group, which provides strategic consultative services to the community of health care providers interested in improving the quality and safety of health care delivery in our nation. He is a professor in the Department of Medicine at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Dr. Rosof is the recipient of the Laureate Award from the American College of Physicians and the Theodore Roosevelt Award for Distinguished Community Service. Dr. Rosof is also the recipient of the 2012 Stengel Award from the American College of Physicians (ACP) for outstanding service to the ACP and his influence in maintaining and advancing the best standards of medical education, medical practice, and clinical research, and received the New York University Alumni Leadership Award in 2016.
Rima Rudd, Sc.D., M.S.P.H., is the senior lecturer on health literacy, education, and policy at the Harvard T.H. Chan School of Public Health. Her work centers on health communication and on the design and evaluation of public health community-based programs. She has been teaching courses on innovative strategies in health education, program planning and evaluation, psychosocial and behavioral theory, and health literacy since 1988. Dr. Rudd focuses her research inquiries and policy work on literacy-related disparities and literacy-related barriers to health programs, services, and care, working closely with the adult education, public health, oral health, and medical sectors. Dr. Rudd wrote several reports that helped shape the agenda in health literacy research and practice. They include the health literacy chapter of the Department of Health and Human Services report
Communicating Health: Priorities and Strategies for Progress (2003) and the 2010 National Call for Action. She coded all health-related items in the international surveys for assessments of adult literacy skills enabling the United States, Canada, Australia, New Zealand, and other countries to assess national health literacy skills. She authored the Educational Testing Services Report Literacy and Health in America (2004) and contributed to other national assessments. Dr. Rudd provided two in-depth literature reviews (Review of Adult Learning and Literacy, volume 1 in 2000 and volume 7 in 2007). She served on the Institute of Medicine Committee on Health Literacy, the National Research Council Committee on Measuring Adult Literacy, the National Institute of Dental and Craniofacial Research Workgroup on Oral Health Literacy, and the Joint Commission Advisory Committee on Health Literacy and Patient Safety. Dr. Rudd contributed to the ensuing reports and white papers as well as to several publications of the Roundtable on Health Literacy. She has received national and international awards for her work in health literacy. Most recently, the University of Maryland named a doctoral scholar’s award in her honor.
Nora Super, M.P.A., serves as the director of the Aging and Disability Business Institute at the National Association of Area Agencies on Aging (n4a). To respond to the growing demand for home- and community-based organizations (CBOs) in the evolving health care marketplace, CBOs have been increasing their business acumen and organizational capacity. Building on several years of support from The John A. Hartford Foundation, the U.S. Administration for Community Living, The SCAN Foundation, the Gary and Mary West Foundation, the Colorado Health Foundation, and the Buck Family Fund of the Marin Community Foundation, the Aging and Disability Business Institute (Business Institute) was created in 2016 to successfully build and strengthen contract-based partnerships between CBOs and the health care system. Led by n4a, in partnership with several leading aging and disability organizations, the Business Institute serves as a national resource center for agencies interested in acquiring the tools and resources to successfully adapt to a changing health care environment, enhance their organizational capacity, and capitalize on emerging opportunities to diversify funding. Prior to joining n4a, Ms. Super served as the executive director of the 2015 White House Conference on Aging, where she directed a nationwide effort to identify and advance actions to improve the quality of life of older Americans. Ms. Super has worked in a variety of leadership roles in the public and private sectors, including academia, and has served in government at the federal, state, and local levels, and as congressional staff. A native of New Orleans, Ms. Super studied Political Science at Tulane University and completed her M.P.A. with a concentration in Health Policy at George Washington University.
Yolanda Taylor Brignoni, M.P.A., is AARP’s strategic communications director for health and healthy living. In this role, she works across AARP’s 30+ communications channels and platforms to ensure the organization delivers effective and impactful health communications to its 38 million members and all consumers ages 50 and older. She brings with her more than 15 years of experience conceiving and executing strategic communications campaigns to motivate action and fuel social change domestically and globally. A versatile professional with crisis management and multimedia agency experience, Ms. Taylor Brignoni has directed health communications campaigns for government, corporate, and nonprofit clients. Prior to joining AARP, she was the communications director for the United Nations (UN) Foundation’s Women & Population program, where she elevated and grew the program’s executive and programmatic brand, and amplified the work of UN agencies, executive directors, and ambassadors. She has won several accolades for her work in communications and journalism, including awards from PR News and PRWeek on event public relations and multicultural communications, as well as awards from the Georgia Press Association for feature (health) and religion writing. Ms. Taylor Brignoni holds a B.A. in Newspapers and a B.A. in International Affairs from the University of Georgia, and an M.P.A. from George Washington University.
Stephen B. Thomas, Ph.D., is the director of the Maryland Center for Health Equity and professor of health services administration in the School of Public Health at the University of Maryland, College Park. Dr. Thomas is one of the nation’s leading scholars on community-based interventions to eliminate racial and ethnic health disparities, including obesity, diabetes, hypertension, HIV/AIDS, and violence. He is principal investigator of the Center of Excellence on Race, Ethnicity and Disparities Research funded by the National Institutes of Health’s (NIH’s) National Institute on Minority Health and Health Disparities (NIMHD), includes teams of scientists conducting targeted research on obesity, vaccine acceptance, and men’s health. Dr. Thomas is also principal investigator on the NIH NIMHD National Bioethics Research Infrastructure Initiative, “Building Trust Between Minorities and Researchers,” which focuses on “plain-language” delivery of scientifically sound and culturally relevant research with racial and ethnic minority populations. He served as the Philip Hallen Professor of Community Health and Social Justice at the University of Pittsburgh’s Graduate School of Public Health (2000–2010). He was awarded the 2005 David Satcher Award from the Directors of Health Promotion and Education for his leadership in reducing health disparities through health literacy and the improvement of health promotion and disease prevention programs for adults ages 50 and over. In 2004, he received the Alonzo Smyth Yerby Award from the Harvard T.H. Chan School of
Public Health for his work with people suffering poor health literacy and the health effects of poverty.
Anne Tumlinson is the founder of Anne Tumlinson Innovations and Daughterhood.org. She develops ideas to improve how we finance and deliver care to frail older adults. Ms. Tumlinson has testified before the U.S. House Energy and Commerce Committee, the U.S. Senate Aging Committee, the Congressional Long-Term Care Commission, and the Bipartisan Policy Center. Her testimony has consistently emphasized the need for care delivery redesign for frail older adults and long-term care financing reform. In support of this work, Ms. Tumlinson researches, writes, and speaks about innovation in aging services, contributing to Health Affairs Blog, McKnight’s Long-Term Care News, Twin Cities PBS’s Next Avenue blog, and MariaShriver.com. Ms. Tumlinson has also created a consumer website, daughterhood.org, to create community for families navigating the health and elder care systems on behalf of their loved ones. Among other affiliations, Ms. Tumlinson serves on the Board of Directors of the Caregiver Action Network and the Aetna Medicaid Advisory Panel, and on the conference planning committee for the National Investment Center for Seniors Care.
Jennifer Wolff, Ph.D., is a professor of health policy and management at the Johns Hopkins Bloomberg School of Public Health, with a joint appointment in the Division of Geriatric Medicine and Gerontology in the Johns Hopkins University School of Medicine. She also has an appointment as a core faculty member in the Johns Hopkins Center on Aging and Health. Dr. Wolff has more than 15 years of experience as a funded investigator in health services research and gerontology. Her research has focused primarily on late-life family caregiving and innovative models of care for older adults with complex health needs. Her most recent work has focused on developing interventions that more effectively involve family caregivers in older adults’ primary care.
Mary Ann Zimmerman, M.S., retired in 2012 from a contractor position with the Department of State Bureau for Conflict and Stabilization Operations as senior training advisor. She is a civil engineering graduate from Purdue University, where she received the Distinguished Engineering Alumna Award (the first woman to be so named). Ms. Zimmerman has worked for the American Public Works Association and City of Chicago as a traffic engineer; at Cummins Inc. in a variety of technical management positions; and as a management consultant in more than 25 countries, primarily in sub-Saharan Africa and Eastern Europe. She has lived in downtown Silver Spring, Maryland, since 1993. Since retirement, Ms. Zimmerman
has returned to her roots as an active participant in the Silver Spring community by serving on the founding Board of Directors of the Silver Spring Village, as well as two terms as secretary. She chairs the Board’s Resource Development Committee. Other current local affiliations include the Silver Spring Citizen Advisory Board and the Kensington–Rockville (and previously Silver Spring) Branch of the American Association of University Women. Past affiliations include Washington Metropolitan Area Transit Authority Riders’ Advisory Council, Silver Spring Town Center, Inc., First Night Montgomery, Silver Spring Urban District Advisory Board, and the Montgomery County Blue Ribbon Panel on Pedestrian and Traffic Safety. She is a graduate of Leadership Montgomery and the IMPACT Silver Spring community empowerment program.
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