Contracting Commuter Rail Services, Volume 2: Commuter Rail System Profiles (2018)

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31 The Florida Department of Transportation (Florida DOT)—in cooperation with Volusia, Seminole, Orange, and Osceola counties; the Central Florida Regional Transportation Authority (LYNX); and the City of Orlando—provides SunRail commuter rail service in the four-county corridor that extends north and south of Orlando. SunRail Phase 1 service began in May 2014. Florida DOT purchased the 61.5-mile Central Florida Rail Corridor (CFRC) from CSX Transportation, Inc. (CSX). Operations within the corridor include SunRail commuter passenger service, Amtrak intercity passenger rail service, CSX freight service, and Florida Central Railroad freight service. The first phase for SunRail is a 32-mile route from DeBary to Sand Lake Road. Phase 1 improvements included double-tracking the mainline track, 12 stations, a new operations control center, and a vehicle storage and maintenance facility. Florida DOT began construction in the second quarter of 2016 for Phase 2 South to extend service from Sand Lake Road to Poinciana in Osceola County. Florida DOT also plans for Phase 2 North to extend service from DeBary to DeLand in Volusia County. SunRail trains provide 30-minute bidirectional service during morning and evening peak periods, and 60- or 120-minute bidirectional service during midday and evening, Monday through Friday. Special events service may be operated during holidays and weekends. SunRail uses a fl eet of push-pull diesel locomotives manufactured by MotivePower (10 units) and bi-level coaches manufactured by Bombardier (13 cab cars and 7 trailer cars). The 12 SunRail stations in Phase 1 are located at DeBary, Sanford, Lake Mary, Longwood, Altamonte Springs, Maitland, Winter Park (Amtrak), Florida Hospital, LYNX Central, Church Street, Orlando Health (Amtrak), and Sand Lake Road. Park-and-ride facilities are provided at all stations except Winter Park, Florida Hospital, LYNX Central, Orlando Health, and Church Street. SunRail stations provide connections to LYNX bus services in Orange and Seminole counties and to Votran bus service in Volusia County. In addition, carpools, vanpools, shuttles, and LYNX’s NeighborLink service are available at many SunRail stations. SunRail Florida Department of Transportation Central FL–Orlando, FL HISTORY Florida DOT, the Volusia County Metropolitan Planning Organization, LYNX, and MetroPlan Orlando completed the Central Florida North/South Commuter Corridor Alternative Analysis. Volusia, Seminole, Orange, and Osceola Counties and the City of Orlando entered into an interlocal governance agreement to create the Central Florida Commuter Rail Commission, and approved an interlocal funding agreement with Florida DOT to provide state and local funds to match federal grants for capital improvements and to provide operating support. CSX agreed to sell the 61.5-mile CFRC to Florida DOT, pending approval by the Florida Legislature. The SunRail name and logo were announced. The Florida governor approved the SunRail project, and one month later, FTA announced a Full Funding Grant Agreement for Phase 1. SunRail Phase 1 construction began. Florida DOT awarded an operations and maintenance contract to Bombardier and a signal maintenance contract to HTI. SunRail Phase 1 opened for service between DeBary and Sand Lake Road on May 1. The Federal Transit Administration (FTA) agreed to a Full Funding Grant Agreement for Phase 2 South to extend SunRail 17 miles south to Poinciana in Osceola County. Phase 2 South opened for Service July 30. The Florida Legislature approved the Florida DOT-CSX agreement. 2004 2007 2009 2011 2012 2013 2014 2015 2018

32 Contracting Commuter Rail Services, Volume 2: Commuter Rail System Profiles As the landowner, Florida DOT is responsible for managing, directing, and controlling occupation, use, and access to the CFRC in a manner consistent with freight and passenger rail services. Through May 1, 2021, Florida DOT will manage, maintain, dispatch, and operate SunRail commuter services. Until the SunRail commuter service is transferred to a successor agency, Florida DOT is solely responsible for the development, design, engineering, construction, and installation of all fi xed facilities; procurement of rolling stock and other property; operations (including train dispatching); and maintenance of the railroad corridor. The chief executive offi cer of the CFRC and SunRail is the Florida DOT District 5 Secretary. The passenger rail operations manager/chief operating officer serves as Florida DOT’s primary representative for the CFRC and SunRail and provides oversight of day-to-day operations. Florida DOT contracts out operations and maintenance services to Bombardier Mass Transit Corporation and signal maintenance to Herzog Technologies, Inc. (HTI). The contracts for the operations and maintenance services transfer to the Central Florida Commuter Rail Commission after May 1, 2021. Bombardier inspects the SunRail fl eet on a daily cycle in accordance with Federal Railroad Administration (FRA) regulations. During this inspection, the Bombardier team inspects the overall functionality of the vehicles to ensure all vital safety elements are working appropriately. FDOT also contracts with Amtrak to conduct inspections and repairs of SunRail locomotives, cabs, and coaches. Florida DOT will manage SunRail for the first 7 years of revenue operation through May 1, 2021. The Central Florida Commuter Rail Commission was established in August 2007 to assist Florida DOT with policy direction during the planning, design, and construction phases. The Commission Governing Board consists of fi ve members representing Volusia, Seminole, Orange, and Osceola counties, and the City of Orlando. The Commission Governing Board assists Florida DOT in an advisory capacity. After May 1, 2021, Florida DOT will transition the operations and management of SunRail commuter service to the commission as provided in the interlocal agreements with Volusia, Seminole, Orange, and Osceola counties, and the City of Orlando. CONTRACTED SERVICE GOVERNANCE PERFORMANCE STATISTICS Service Data in RY* 2016 Unlinked Passenger Trips: 910,380 Annual Operating Cost: $31,209,309 Passenger Car Revenue Miles: 649,088 Total Directional Route Miles: 64 Annual Total Passenger Miles: 13,104,921 *Report year: for each report year, the National Transit Database (NTD) collects data refl ecting the reporter’s operation in the same fi scal year. Past Trends 2012–2016 $48.08 $52.93 20162015201420132012 Operating Cost per Passenger Car Revenue Mile Data source: NTD. For each report year, NTD collects data reflecting the reporter’s operation in the same fiscal year. SunRail began commuter rail service in May 2014. Data to report performance began with report year 2015. Operating Cost per Passenger Passenger Trips per Passenger Car Revenue Mile Passenger Miles per Passenger Trip $34.28$35.11 20162015201420132012 1.40 1.51 20162015201420132012 14.4014.66 20162015201420132012 General Contracted Service Informa on The Phase 2 South extension of SunRail opened July 30, 2018. The 17-mile segment includes four stations at Meadow Woods in south Orange County and Osceola Parkway (aka Tupperware), Kissimmee (Amtrak), and Poinciana in Osceola County.

SunRail 33 A—Agency; B—Host Railroad (RR); C—Amtrak; D—Independent Contractors (RR or Non-RR) Notes for Matrix: 1. Bombardier is responsible for transportation, including train dispatching, maintenance of equipment, maintenance of way, facilities maintenance, non-revenue equipment, environmental services, materials management, customer service and communications, revenue collection (onboard fare payment verification), information technology systems, and accident investigations. Bombardier works with the counties and the City of Orlando to provide station operations and maintenance. Bombardier manages safety on the corridor in coordination with freight rail providers, Amtrak, and local governments. 2. HTI is responsible for signal maintenance. 3. Amtrak contracts with Florida DOT to provide heavy maintenance of equipment. Amtrak coordinates with the freight rail operators and Bombardier to ensure corridor safety. 4. A PTC contractor will be responsible for fi nal design and construction of the PTC system. 5. The local jurisdictions that host stations are responsible for station maintenance and upkeep and also provide local law enforcement for security at the stations. Local jurisdictions respond to corridor incidents in coordination with the Florida Highway Patrol. 6. Arthur J. Gallagher Risk Management Services is responsible for risk management assessment. 7. DATA Transfer Solutions, LLC, provides marketing, public information, and business development (ticket sales) services. 8. Xerox, Inc., provided the ticketing equipment for SunRail. The matrix below illustrates the responsibility for major service functions for SunRail. The capital letters A, B, C, and D represent the Florida DOT in-house staff and CFRC oversight consultants, the former host railroad (CSX), Amtrak, and the independent contractors (Bombardier, HTI, etc.), respectively. Contracted Service Matrix Operations in the CFRC are subject to review by FRA, and Florida DOT is required to provide oversight to comply with FRA regulations. Florida DOT contracts with consultants to oversee operations and maintenance services. Consultants perform the duties of director of operations, manager of maintenance for rolling stock, manager of signals, manager of safety and security, and manager of communications and customer service. As in the case of contracts for the operations and maintenance services, the consultant agreements for oversight will transfer to the Central Florida Commuter Rail Commission after May 1, 2021. A B C D Train Operations (1) Maintenance of Infrastructure (1, 2) Maintenance of Equipment (1, 3) Specifi cally: Train Dispatching Services (1) Train Operations (1) Maintenance of Equipment (1, 3) Facilities Maintenance (1) Maintenance of Way (1) Provision of Electric Traction (na) Signals and Communication (2) Positive Train Control (PTC) Maintenance (4) Station Operations and Maintenance (1, 5) Non-revenue Equipment Provision (1) Safety Management (1) Security Services (5) Environmental Services (1) Management/Oversight Services Materials Management Services (1) Risk Management Assessment (6) Customer Service Functions (1) Marketing (7) Communications (1) Ticketing/Sales (7, 8) Revenue Collection (1) Information Technology Systems (1) Accident/Fatality Investigations/Support (1) Supplemental Work (na) Other: Public Information/Safety Outreach (7) Oversight and Responsibili es