National Academies Press: OpenBook
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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Partnerships Between Transit Agencies and Transportation Network Companies. Washington, DC: The National Academies Press. doi: 10.17226/25425.
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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2019. Partnerships Between Transit Agencies and Transportation Network Companies. Washington, DC: The National Academies Press. doi: 10.17226/25425.
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© 2019 National Academy of Sciences. All rights reserved. ACKNOWLEDGMENTS The research for this document was conducted through one or more programs administered by the Cooperative Research Programs (CRP) of the Transportation Research Board (TRB) of the National Academies of Sciences, Engineering, and Medicine:  Airport Cooperative Research Program (ACRP) research is sponsored by the Federal Aviation Administration (FAA).  Hazardous Materials Cooperative Research Program (HMCRP) research is sponsored by the Pipeline and Hazardous Materials Safety Administration (PHMSA).  National Cooperative Freight Research Program (NCFRP) research is sponsored by the Office of the Assistant Secretary for Research and Technology.  National Cooperative Highway Research Program (NCHRP) research is sponsored by the American Association of State Highway and Transportation Officials (AASHTO), in cooperation with the Federal Highway Administration (FHWA).  National Cooperative Rail Research Program (NCRRP) research is sponsored by the Federal Railroad Administration.  Transit Cooperative Research Program (TCRP) research is sponsored by the Federal Transit Administration (FTA) in cooperation with the Transit Development Corporation. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply endorsement by TRB and any of its program sponsors of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP. DISCLAIMER To facilitate more timely dissemination of research findings, this pre-publication document is taken directly from the submission of the research agency. The material has not been edited by TRB. The opinions and conclusions expressed or implied in this document are those of the researchers who performed the research. They are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; or the program sponsors. The Transportation Research Board, the National Academies, and the sponsors of the Transit Cooperative Research Program do not endorse products or manufacturers. Trade or manufacturers’ names appear herein solely because they are considered essential to the object of the report. This pre-publication document IS NOT an official publication of the Cooperative Research Programs; the Transportation Research Board; or the National Academies of Sciences, Engineering, and Medicine. Recommended citation: Curtis, T., M. Merritt, C. Chen, D. Perlmutter, D. Berez, and B. Ellis. 2019. Partnerships Between Transit Agencies and Transportation Network Companies (TNCs). Pre-publication draft of TCRP Research Report 204. Transportation Research Board, Washington, D.C.

Acknowledgments Research Team Nelson\Nygaard Consulting Associates (Prime Consultant) Terra Curtis, Principal Investigator Meg Merritt, Principal-in-Charge Carmen Chen, Researcher and Author Dave Perlmutter, Researcher and Author Dan Berez, Researcher and Author KFH Group (Sub-Consultant) Buffy Ellis, Researcher and Author TCRP Research Panel Members Jessica Alvarez (Foursquare Integrated Transportation Planning) Chad Ballentine (Capital Metro Transportation Authority) Justin Begley (City of Denver Department of Public Works) Debs Schrimmer and Peter Gigante (Lyft) Alejandro Henao (National Renewable Energy Laboratory) James Kuhr (Center for Transportation Research, University of Texas at Austin) Michael A. McCall-Delgado (Amalgamated Transit Union) Mindy McNair (Regional Transportation District – Denver) Gail Murray (Gail Murray Consulting) Jeffrey Scott Owen (TriMet) Paige V. Tsai and Andrew Salzberg (Uber) Conrad Wagner (Mobility Systems – Switzerland) Marla Westervelt (Los Angeles County Metropolitan Transportation Authority) Liaisons Bonnie Graves (FTA Legislation and Regulations Division) Charla H. Tabb (FTA Office of the Chief Counsel) Darnell Grisby (American Public Transportation Association) Sheryl Gross-Glaser (Community Transportation Association of America) Virginia Dize (National Association of Area Agencies on Aging) Robin Reisa Phillips, JD (National RTAP) TCRP Staff Dianne S. Schwager, Senior Program Officer Daniel J. Magnolia, Senior Program Assistant

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Partnerships Between Transit Agencies and Transportation Network Companies Get This Book
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TRB’s Transit Cooperative Research Program (TCRP) Research Report 204: Partnerships Between Transit Agencies and Transportation Network Companies (TNCs) is designed to help transit agencies that have decided to pursue partnerships with one or more TNCs. The report provides information on where, when, and how partnerships between transit agencies and TNCs should be considered and pursued.

As new mobility service providers emerge, many public transit agencies have partnered, or are in the process of partnering, with such providers. Among these providers are TNCs. While partnerships between transit agencies and private mobility providers are not new, partnerships with TNCs create unique opportunities and challenges as both parties work toward mutually beneficial program models.

TCRP Report 204 provides 20 in-depth case studies of partnerships between transit agencies and TNCs. Its Partnership Playbook synthesizes lessons learned from these case studies and provides step-by-step practical guidance for transit practitioners on how they should be considered and pursued.

The report provides an up-to-date guide on partnerships between transit agencies and TNCs in all stages of development and realization. It covers partnerships developed with several target markets in mind, including:

  • First/last-mile connections to transit;
  • Customers of ADA Paratransit and Demand-Response Services;
  • People traveling in lower density environments;
  • People with late night travel needs; and
  • People with occasional trip needs (e.g. guaranteed ride home).
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