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28 Biggs, D. 2015. Top 4 Answers: What Does Better Public Engagement Mean? http://metroquest.com/top-4- answers-what-does-better-public-engagement-mean/. Kramer, J., K. Williams, and C. Hopes. 2007. Performance Measures to Evaluate the Effectiveness of Public Involvement Activities in Florida. Prepared for Center for Urban Transportation Research and Florida Department of Transportation, Tampa, FL. Institute for Local Government. 2015. Measuring the Success of Local Public Engagement. http://www.ca-ilg.org/ resource/measuring-success-local-public-engagement. Morris, A. C., and L. Fragala. 2010. NCHRP Report 407: Effective Public Involvement Using Limited Resources. TRB, National Research Council, Washington, D.C. Perrin, A., and M. Duggin. 2015. Americansâ Internet Access: 2000â2015. Pew Research Center. http://assets. pewresearch.org/wp-content/uploads/sites/14/2015/06/2015-06-26_internet-usage-across-demographics- discover_FINAL.pdf. Rowe, G., and L. Frewer. 2000. Public Participation Methods: A Framework for Evaluation. Science, Technology, and Human Values, Volume 25, Issue 1, pp. 3â29. Wagner, J. 2013. Measuring the Performance of Public Engagement in Transportation Planning: Three Best Principles. Transportation Research Record: Journal of the Transportation Research Board, No. 2397, pp. 38â44. Wilson, F., & Associates. 1994. NCHRP Report 364: Public Outreach Handbook for Departments of Transportation. TRB, National Research Council, Washington, D.C. References