Facilities Staffing Requirements
for the Veterans Health Administration–
Resourcing, Workforce Modeling, and Staffing
PROCEEDINGS OF A WORKSHOP
Susan J. Debad, Rapporteur
Committee on Facilities Staffing Requirements for
Veterans Health Administration
Board on Infrastructure and the Constructed Environment
Division on Engineering and Physical Sciences
Board on Human-Systems Integration
Division of Behavioral and Social Sciences and Education
THE NATIONAL ACADEMIES PRESS
THE NATIONAL ACADEMIES PRESS 500 Fifth Street, NW Washington, DC 20001
This activity was supported by Contract 36E77618C0020 with the U.S. Department of Veterans Affairs. Any opinions, findings, conclusions, or recommendations expressed in this publication do not necessarily reflect the views of any organization or agency that provided support for the project.
International Standard Book Number-13: 978-0-309-49307-9
International Standard Book Number-10: 0-309-49307-2
Digital Object Identifier: https://doi.org/10.17226/25456
Additional copies of this publication are available for sale from the National Academies Press, 500 Fifth Street, NW, Keck 360, Washington, DC 20001; (800) 624-6242 or (202) 334-3313; http://www.nap.edu.
Copyright 2019 by the National Academy of Sciences. All rights reserved.
Printed in the United States of America
Suggested citation: National Academies of Sciences, Engineering, and Medicine. 2019. Facilities Staffing Requirements for the Veterans Health Administration—Resourcing, Workforce Modeling, and Staffing: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25456.
The National Academy of Sciences was established in 1863 by an Act of Congress, signed by President Lincoln, as a private, nongovernmental institution to advise the nation on issues related to science and technology. Members are elected by their peers for outstanding contributions to research. Dr. Marcia McNutt is president.
The National Academy of Engineering was established in 1964 under the charter of the National Academy of Sciences to bring the practices of engineering to advising the nation. Members are elected by their peers for extraordinary contributions to engineering. Dr. C. D. Mote, Jr., is president.
The National Academy of Medicine (formerly the Institute of Medicine) was established in 1970 under the charter of the National Academy of Sciences to advise the nation on medical and health issues. Members are elected by their peers for distinguished contributions to medicine and health. Dr. Victor J. Dzau is president.
The three Academies work together as the National Academies of Sciences, Engineering, and Medicine to provide independent, objective analysis and advice to the nation and conduct other activities to solve complex problems and inform public policy decisions. The National Academies also encourage education and research, recognize outstanding contributions to knowledge, and increase public understanding in matters of science, engineering, and medicine.
Learn more about the National Academies of Sciences, Engineering, and Medicine at www.nationalacademies.org.
Consensus Study Reports published by the National Academies of Sciences, Engineering, and Medicine document the evidence-based consensus on the study’s statement of task by an authoring committee of experts. Reports typically include findings, conclusions, and recommendations based on information gathered by the committee and the committee’s deliberations. Each report has been subjected to a rigorous and independent peer-review process and it represents the position of the National Academies on the statement of task.
Proceedings published by the National Academies of Sciences, Engineering, and Medicine chronicle the presentations and discussions at a workshop, symposium, or other event convened by the National Academies. The statements and opinions contained in proceedings are those of the participants and are not endorsed by other participants, the planning committee, or the National Academies.
For information about other products and activities of the National Academies, please visit www.nationalacademies.org/about/whatwedo.
COMMITTEE ON FACILITIES STAFFING REQUIREMENTS FOR VETERANS HEALTH ADMINISTRATION
COLIN G. DRURY, University at Buffalo (emeritus), Co-Chair
JAMES B. SMITH, U.S. Ambassador (retired), Co-Chair
ROBERT ANSELMI, Engineering Department, Veterans Hospital Administration (retired)
ALBERTO J. GALUÉ, Talent Acquisition and Development, Dallas/Fort Worth International Airport
ROBERT GOODMAN, The Innova Group
WESLEY L. HARRIS, Department of Aeronautics and Astronautics, Massachusetts Institute of Technology
GENE HUBBARD, Human Capital Division, RiVidium, Inc.
WILLIAM S. MARRAS, Department of Integrated Systems Engineering and Spine Research Institute, Ohio State University
KIMBERLY O’KEEFE, Office of the Assistant Chief of Staff for Installation Management, Department of the Army (retired)
CHERYL PAULLIN, Talent Management & Analytics Division, Human Resources Research Organization
FRED S. SWITZER III, College of Behavioral, Social and Health Sciences, Clemson University
BRIAN YOLITZ, Associate Vice Chancellor for Facilities, Minnesota State College and University System
DANIEL TALMAGE, Program Officer
KELLY ARRINGTON, Senior Program Assistant
HEATHER KREIDLER, Associate Program Officer
BOARD ON INFRASTRUCTURE AND THE CONSTRUCTED ENVIRONMENT
JAMES P. WHITTAKER, Facility Engineering Associates, P.C., Chair
ADJO A. AMEKUDZI-KENNEDY, School of Civil and Environmental Engineering, Georgia Institute of Technology
WAYNE ARNY, Wayne Arny & Associates
JAMES BAGIAN, Institute for Healthcare Policy and Innovation, University of Michigan, Ann Arbor
HILLARY BROWN, New Civic Works
ROSS COROTIS, College of Engineering and Applied Science, University of Colorado
MAJOR GENERAL ARNOLD FIELDS, U.S. Marine Corps (retired)
PATRICIA GALLOWAY, Pegasus Global Holdings, Inc.
G. EDWARD GIBSON, Ira A. Fulton Schools of Engineering, Arizona State University
SANJIV GOKHALE, School of Engineering, Vanderbilt University
CHRIS T. HENDRICKSON, College of Engineering, Carnegie Mellon University
CHRIS POLAND, Chris D. Poland Consulting Engineer, Canyon Lake, CA
JAMES RISPOLI, Project Time and Cost, Inc.
JANICE L. TUCHMAN, Engineering News-Record
CAMERON C. OSKVIG, Director
BOARD ON HUMAN-SYSTEMS INTEGRATION
PASCALE CARAYON, College of Engineering, University of Wisconsin, Madison, Chair
JAMES BAGIAN, Institute for Healthcare Policy and Innovation, University of Michigan, Ann Arbor
DIANA BURLEY, Graduate School of Education and Human Development, George Washington University
BARBARA DOSHER, School of Social Sciences, University of California, Irvine
MICA ENDSLEY, S.A. Technologies
EDMOND ISRAELSKI, AbbVie
NAJMEDIN MESHKATI, Viterbi School of Engineering, University of Southern California
FREDERICK OSWALD, Department of Psychology, Rice University
DAVID REMPEL, Division of Occupational and Environmental Medicine, University of California, San Francisco
EMILIE ROTH, Roth Cognitive Engineering
WILLIAM J. STRICKLAND, Human Resources Research Organization (retired)
MATTHEW WEINGER, Vanderbilt University Medical Center
TOBY M. WARDEN, Director
This page intentionally left blank.
A data-gathering workshop was held for the Committee on Facilities Staffing Requirements for Veterans Health Administration as part of a project to prepare a comprehensive resource planning and staffing methodology guidebook for the Facility Management (Engineering) Programs of the Veterans Health Administration (VHA). This workshop is part of several committee activities, which include examination of human factors and staffing methodology as well as facilities management. This workshop, in particular, was dedicated to human resource modeling. Other workshops focus on activities and staffing required to manage and operate facilities, with attention to health care. From these activities has come an understanding of the complexity of the VHA facility management task and of its current methods of staff modeling and planning.
The goal of the project is to support development of a methodology that VHA facilities can use across the system for establishing budget and staffing levels for Healthcare Facilities Management (Engineering) Departments. The Veterans Administration has identified workforce modernization as a priority. Standardized staffing models, such as for engineering services, contribute to providing a safe, appropriate, and reliable environment of care. Many clinical program offices already have implemented standardized staffing standards or policies.
We wish to express our deep appreciation to the members of the committee for their diligent and dedicated contributions to developing and participating in the workshop in an expedited time frame. The diverse expertise and experience offered by the members of the committee were indispensable to the formulation of the individual sessions. We also wish to thank, on behalf of the entire committee, the staff of the National Academies of Sciences, Engineering, and Medicine, whose expertise and skill were absolutely essential to our meeting the charge from our sponsor.
This Proceedings of a Workshop was reviewed in draft form by individuals chosen for their diverse perspectives and technical expertise. The purpose of this independent review was to provide candid and critical comments that will assist the National Academies of Sciences, Engineering, and Medicine in making the published proceedings as sound as possible and to ensure that it meets the institutional standards for quality, objectivity, evidence, and responsiveness to the charge. The review comments and draft manuscript remain confidential to protect the integrity of the process.
We thank the following individuals for their review of this proceedings: Brian Norman, Compass Manpower Experts, LLC; Isolde Opphile, Facilities Services Directorate, Washington Headquarters Services; Julie J.C.H. Ryan, Wyndrose Technical Group; and Norman H. Sleep, Stanford University.
Although the reviewers listed above provided many constructive comments and suggestions, they were not asked to endorse the content of the proceedings nor did they see the final draft before its release. The review of this proceedings was overseen by Frederick Oswald, Department of Psychological Sciences, Rice University. He was responsible for making certain that an independent examination of this proceedings was carried out in accordance with standards of the National Academies and that all review comments were carefully considered. Responsibility for the final content rests entirely with the rapporteur and the National Academies.
Colin Drury and James Smith, Co-Chairs
Committee on Facilities Staffing Requirements for Veterans Health Administration