Appendix E

Committee Biographies

JAMES G. FEATHERSTONE (CHAIR), M.S., became president and chief executive officer of the Los Angeles Homeland Security Advisory Council in March 2016 after serving the city of Los Angeles for 30 years. At the Los Angeles Homeland Security Advisory Council, Mr. Featherstone continues to strengthen the Greater Los Angeles region’s crisis readiness and resilience by convening and connecting the private, public, and civic sectors through collaborative partnerships and strategic alliances, emerging technology, and research. A native of Washington, D.C., and a veteran of the United States Navy, he began his public service to the city of Los Angeles in 1986 with the Los Angeles Fire Department and was later appointed interim fire chief (2013-2014). In 2007, he was appointed general manager of the Los Angeles Emergency Management Department, where he led a successful departmental reorganization and restructured the city’s emergency management protocols and processes. Mr. Featherstone holds a master’s degree in leadership from the University of Southern California and is an alumnus of the Executive Leaders Program at the Naval Postgraduate School’s Center for Homeland Defense and Security. He is a senior fellow in the Harvard University Kennedy School of Government’s Program on Crisis Leadership.

ÖZLEM ERGUN, Ph.D., is a professor of mechanical and industrial engineering at Northeastern University. Dr. Ergun’s research focuses on design and management of large-scale and decentralized networks. She has applied her work on network design, management, and resilience to problems arising in many critical systems including transportation, pharmaceuticals, and health care. Her passion is in identifying important problems in global health, emergency response, and humanitarian supply chains, and working with partner organizations to resolve these problems by using mathematical modeling and analytics while helping to build an analytical culture within the partner organizations. She has worked with organizations that respond to emergencies and humanitarian crises around the world, including the U.S. Agency for International Development, United Nations World Food Programme, United Nations High Commissioner for Refugees, International Federation of Red Cross and Red Crescent

Societies, OXFAM America, CARE USA, Federal Emergency Management Agency, Army Corps of Engineers, Centers for Disease Control and Prevention, Atlanta-Fulton County Emergency Management Agency, and MedShare International. Dr. Ergun also regularly teaches courses on supply chain optimization to professionals from the health and humanitarian sector. Within the Institute for Operations Research and the Management Sciences (INFORMS), Dr. Ergun has been a leader in establishing a strong community of Operations Research professionals with an interest in public programs. She is a past president of the INFORMS section on public programs, service, and needs and currently serves as an editor at the Operations Research Journal for Policy Modeling. Dr. Ergun is a founding co-chair of the Health and Humanitarian Logistics Conference, held annually since 2009. Prior to joining Northeastern, Dr. Ergun was the Coca-Cola Associate Professor in the School of Industrial and Systems Engineering at Georgia Institute of Technology, where she co-founded and co-directed the Health and Humanitarian Systems Research Center at the Supply Chain and Logistics Institute. She received a Ph.D. in operations research from the Massachusetts Institute of Technology in 2001.

KATHY FULTON, M.S., M.B.A., is executive director for American Logistics Aid Network. She leads the organization in facilitating donations of logistics services and equipment to enable delivery of humanitarian aid. Ms. Fulton served as the organization’s director of operations from 2010 until her promotion in 2014. In 2019, she was named as a DC Velocity “Rainmaker.” Ms. Fulton’s work focuses on the intersection of supply chains and emergency management, with specific attention to the critical role played by logistics and supply chain professionals in disaster relief. She is a member of national workgroups focused on efficient coordination of logistics activities during disasters, including the Department of Homeland Security Highway Motor Carrier Sector Coordinating Council; the Transportation Research Board Standing Committee on the Logistics of Disaster Response, Business Continuity and Humanitarian Response (ABR20); the National Voluntary Organizations Active in Disaster Donations Management Committee; and the National Emergency Management Association Private Sector Committee. Preceding her work with American Logistics Aid Network, Ms. Fulton was senior manager of information technology services at Saddle Creek Logistics Services, where she led information technology infrastructure implementation and support, corporate systems, and business continuity planning. Ms. Fulton holds a B.S. in mathematics from Northwestern State University of Louisiana and master’s degrees in business administration (concentration in supply chain management) and management information systems from the University of South Florida.

WALLACE (WALLY) HOPP, Ph.D. (NAE), is the C.K. Prahalad Distinguished University Professor of Business and Engineering at the University of Michigan, Ross School of Business. Dr. Hopp’s research focuses on the design, control, and management of operations systems, with

emphasis on manufacturing and supply chain systems, innovation processes, and health care systems. He has won numberous awards, including the 1990 Scaife Award for the paper with the “greatest potential for assisting an advance of manufacturing practice,” the 1998 Institute of Industrial Engineers Joint Publishers Book-of-the-Year Award for Factory Physics, the 2005 Institute of Industrial Engineers Technical Innovation Award and 2006 Society of Manufacturing Engineers Education Award, the 2010 Pierskalla Best Paper Award from the Institute for Operations Research and the Management Sciences (INFORMS) Health Care Applications Section, the 2011 Ross School of Business Senior Research Award, and best paper awards in 2016 from the Manufacturing and Service Operations Management Journal and the Manufacturing and Service Operations Management’s Service Management Special Interest Group. Dr. Hopp is a fellow of the Institute of Industrial and Systems Engineers, INFORMS, SME, the Manufacturing and Service Operations Management Society, and the Production and Operations Management Society, and is an elected member of the National Academy of Engineering. He served as president of the Production and Operations Management Society and editor-in-chief of the journal Management Science, and is currently a senior editor of Production and Operations Management. He is an active industry consultant whose clients have included Abbott Laboratories, Bell & Howell, Black & Decker, Boeing, Case, Dell, Ford, Eli Lilly, Eaton, Emerson Electric, General Electric, General Motors, John Deere, IBM, Intel, Motorola, Owens Corning, Schlumberger, S&C Electric, Texas Instruments, Whirlpool, Zenith, and others. Dr. Hopp received his B.S. in physics from Michigan State University, an M.S. in technology and human affairs from Washington University, and an M.S. and his Ph.D. in industrial and operations engineering from the University of Michigan.

PINAR KESKINOCAK, Ph.D., is the William W. George Chair and Professor in the Stewart School of Industrial Engineering, and co-founder and director of the Center for Health and Humanitarian Systems. She also serves as the College of Engineering ADVANCE (Organizational Change for Gender Equity in STEM Academic Professions) Professor. Previously, she worked at IBM T.J. Watson Research Center. She received her Ph.D. in operations research from Carnegie Mellon University and her M.S. and B.S. in industrial engineering from Bilkent University. Dr. Keskinocak’s research focuses on the applications of operations research and management science with societal impact, particularly health and humanitarian applications, supply chain management, and logistics and transportation. Her recent work has addressed infectious disease modeling, evaluating intervention strategies, and resource allocation; catch-up scheduling for vaccinations; hospital operations management; disaster preparedness and response (e.g., pre-positioning inventory); debris management; and centralized and decentralized price and lead time decisions. She has worked on projects with companies, governmental and nongovernmental organizations, and health care providers, including American Red Cross, CARE, Carter Center, Centers for Disease Control and Prevention, Children’s Healthcare of Atlanta, Emory University, and Intel Corporation. She

has served as a department editor for Operations Research (policy modeling and public sector area), associate editor for Manufacturing & Service Operations Management, INFORMS secretary , and INFORMS vice president of membership and professional recognition. She was the co-founder and past-president of the INFORMS section on public programs, service, and needs, and the president of the INFORMS Health Applications Society.

BRYAN KOON, M.S., serves as vice president of Florida Homeland Security and Emergency Management at IEM, a global security consulting firm. He is the former director of the Florida Division of Emergency Management and serves as IEM’s vice president of homeland security and emergency management. Mr. Koon has spent his career focused on improving emergency response operations and engaging communities in becoming better prepared for emergencies and disasters. Mr. Koon was appointed by Florida Governor Rick Scott in 2011 to be the state’s director of emergency management. In this position, Mr. Koon managed the division’s responsibilities in planning for, responding to, and recovering from natural and human-caused disasters. This included preparing and implementing the statewide Comprehensive Emergency Management Plan, conducting state and local exercises and training to improve preparedness capabilities, and acting as liaison between the Florida Division of Emergency Management and federal and state agencies. In addition to serving as IEM vice president, Mr. Koon serves as chair of the Multi-Hazard Mitigation Council. The council is composed of leading experts in mitigation and serves as an independent, nongovernmental, nonprofit entity that advocates for smart mitigation practices nationwide. Prior to working for Florida, Mr. Koon was the operations manager and director of emergency management for Wal-Mart. There, he was responsible for emergency management operations for 8,500 facilities and 2.2 million employees worldwide during disasters. Mr. Koon worked as a White House contractor with SRA International, building off his work as training officer for presidential contingency programs under the Navy. While on active duty with the Navy, Mr. Koon worked at the White House Military Office in the President’s Emergency Operations Center. Mr. Koon was a commissioner of the Emergency Management Accreditation Program. He was also vice chairman of the Multi-Hazard Mitigation Council, sat on the board of directors of the National Information Sharing Consortium, and was president of the National Emergency Management Association. He has an M.B.A. and a graduate certificate in emergency and crisis management from George Washington University.

ALICE LIPPERT, M.S., is a senior expert on domestic energy markets, infrastructure, and energy-supply trends. At the Department of Energy, she served as a senior technical advisor and was a principal contact for a variety of complex energy issues and energy-emergency events requiring the review of interdependencies and market impacts. She has expertise in Department of Energy authorities and government programs related to the Clean Air Act, Jones Act, homeland security, and pipeline security and safety, including waiver processes

involving federal government energy programs. She often served as the liaison for special, high-visibility exercises, studies, and analyses involving senior representatives from the department, federal, state, and local governments, national laboratories, and the private sector. In 2014, she served on the Secretary of Energy’s National Petroleum Council Study to examine the Department of Energy’s emergency response program. She has extensive experience in responding to energy supply disruptions and emergency events. During major energy events, she has often served as the emergency response operations director. She was formerly the director of the Infrastructure Analysis and Planning Directorate, leading a team of analysts on energy infrastructure security and reliability projects. From 2009 to 2012, Ms. Lippert was responsible for implementing the American Recovery and Reinvestment Act State and Local Energy Assurance Planning Initiative, a $50 million grant program involving 47 states, the District of Columbia, 43 cities, and 2 territories. In 2016, she received the Secretary of Energy’s Distinguished Service Award. Prior to joining the current office, Ms. Lippert was employed as an energy economist with the Energy Information Administration, where she served as one of the resident senior petroleum analysts and managed several large energy data collection surveys. She was also responsible for conducting economic analyses related to the energy industry; authored market assessment reports; and assessed changes in the energy industry as a result of legislation or environmental laws and regulations. Early in her career, she was employed as an economist for the Bureau of Labor Statistics’ Consumer Expenditure Survey. Ms. Lippert holds an M.S. from the University of Wisconsin.

M. SAM MANNAN, Ph.D., is the Regents Professor of Chemical Engineering at Texas A&M University, as well as the director of the Mary Kay O’Connor Process Safety Center. Dr. Mannan holds concurrent joint appointments as professor of mechanical engineering, petroleum engineering, industrial and systems engineering, and materials science and engineering at Texas A&M. Before joining Texas A&M, Dr. Mannan was vice president at RMT, Inc., a nationwide engineering services company. Dr. Mannan is a registered professional engineer, a certified safety professional, and a professional process safety engineer. His experience covers process design of chemical plants and refineries, computer simulation of engineering problems, mathematical modeling, process safety, risk assessment, inherently safer design, critical infrastructure vulnerability assessment, aerosol modeling, and reactive and energetic materials assessments. Dr. Mannan is involved with projects that include hazard assessment and risk analysis, process hazard identification, hazard and operability studies, vulnerability assessment, process safety management, and risk management. His research interests include the development of inherently safer processes, application of computational fluid dynamics to study the explosive characteristics of flammable gases, development of quantitative methods to determine incompatibility among various chemicals, application of calorimetric methods for the assessment of reactive hazards, and the application of consequence analyses to assess the impact of process plant incidents. He co-authored the Guidelines for Safe Process Operations

and Maintenance; and he is the editor of the authoritative reference for process safety and loss prevention, Lees’ Loss Prevention in the Process Industries. Dr. Mannan has published 299 peer-reviewed journal publications, 5 books, 8 book chapters, 220 proceedings papers, 14 major reports, and 272 technical meeting presentations.

CRAIG E. PHILIP, Ph.D. (NAE), is research professor of civil and environmental engineering at Vanderbilt University, and director of Vanderbilt’s Transportation Center (VECTOR). Dr. Philip’s research focus includes infrastructure sustainability, and the application of risk management tools to transportation systems, carrier safety management, and transport policy and regulation with a particular focus on maritime systems. Dr. Philip spent 35 years in the rail, intermodal, and maritime industries, including Conrail and Southern Pacific Railroads. He joined Ingram in 1982 and from 1999 until 2014 served as president/chief executive officer of Ingram Barge Company, the largest U.S. marine transport carrier. He served as chairman of multiple maritime groups including the American Waterways Operators, National Waterways Conference, and National Waterways Federation; was a U.S. commissioner of the World Association for Waterborne Transport Infrastructure (PIANC); and chaired the U.S. Chamber of Commerce’s Transportation and Infrastructure Committee. He has served on the executive committee of the Transportation Research Board and is currently a member of its Marine Board and Resilience Section. Dr. Philip currently serves on the boards of the ArcBest Corporation (a publicly traded trucking firm), Seamen’s Church Institute, and the Nashville Civic Design Center. Dr. Philip earned his doctorate in civil engineering from the Massachusetts Institute of Technology and his bachelor’s degree from Princeton University. He is a board-certified member of the American Academy of Environmental Engineers and Scientists, and a member of the National Academy of Engineering.

KEVIN SMITH is a career supply chain practitioner and the president and chief executive officer of Sustainable Supply Chain Consulting. Sustainable Supply Chain Consulting was founded in 2009 to provide advice and guidance to large-scale supply chains and related businesses concerning strategic planning and organizational development. Mr. Smith served for eight years as senior vice president of supply chain and logistics for CVS/pharmacy, the retail arm of CVS Caremark, where his role was to facilitate changes in the overall supply chain. He also served as corporate sustainability officer for CVS/Caremark. Mr. Smith has been a longtime board member for the Council of Supply Chain Management Professionals, special advisor to Supply Chain 50, and contributor to the Retail Industry Leaders Association. Mr. Smith is also vice chair of the Distribution Business Management Association Supply Chain Leaders in Action Executive Committee and served as the 2017 chairman of the Massachusetts Institute of Technology Center for Transportation and Logistics advisory board. Mr. Smith is a graduate of the University of Massachusetts with a B.A. in English.