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Practices for Online Public Involvement (2019)

Chapter: References

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Page 41
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Practices for Online Public Involvement. Washington, DC: The National Academies Press. doi: 10.17226/25500.
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Page 41
Page 42
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Practices for Online Public Involvement. Washington, DC: The National Academies Press. doi: 10.17226/25500.
×
Page 42

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41 Arnstein, S. R. A Ladder of Citizen Participation. Journal of the American Institute of Planners, Vol. 35, No. 4, July 1969, pp. 216–224. Barron, E., S. Peck, M. Venner, and W. Malley. “NCHRP Project 25-25/Task 80, Suggested Practices Guidance Resource.” Sept. 2013. Davidoff, P. Advocacy and Pluralism in Planning. Journal of the American Institute of Planners, Vol. 31, No. 4, 1965, pp. 331–338. Evans-Cowley, J., and J. Hollander. The New Generation of Public Participation: Internet-based Participation Tools. Planning Practice and Research, Vol. 25, No. 3, 2010, pp. 397–408. International Association for Public Participation. IAP2 Public Participation Spectrum. 2014. http://www.lgnsw. org.au/files/imce-uploads/346/IAP2-Public-Participation-Spectrum-LGNSW-Amalgamation-Toolkit.pdf. Kaplan, A., and M. Haenlin. Users of the World, Unite! The Challenges and Opportunities of Social Media. Business Horizons, Vol. 53, 2010, pp. 59–68. Kavanaugh, A. L. et al. Social Media Use by Government: From the Routine to the Critical. Government Informa- tion Quarterly, Vol. 29, 2012, pp. 480–491. Landsbergen, D. Government as Part of the Revolution: Using Social Media to Achieve Public Goals. Electronic Journal of e-Government, Vol. 8, No. 2, 2010, pp. 135–147. Manetti, G., M. Bellucci, and L. Bagnoli. Stakeholder Engagement and Public Information Through Social Media: A Study of Canadian and American Public Transportation Agencies. American Review of Public Administra- tion, Vol. 47, No. 8, 2017, pp. 991–1009. Meijer, A., and M. Thaens. Social Media Strategies: Understanding the Differences Between North American Police Departments. Government Information Quarterly, Vol. 30, 2013, pp. 343–350. Moore, K. R. Public Engagement in Environmental Impact Studies: A Case Study of Professional Communication in Transportation Planning. IEEE Transactions on Professional Communication, Vol. 59, No. 3, Sept. 2016, pp. 245–260. Morris, A., and L. Fragala. NCHRP Synthesis 407: Effective Public Involvement Using Limited Resources. Trans- portation Research Board of the National Academies, Washington, D.C., 2010. Nash, A. Web 2.0 Applications for Improving Public Participation in Transport Planning. Proceedings of the Transportation Research Board Annual Meeting, Washington, D.C., Jan. 10–14, 2010. Picazo-Vela, S., I. Gutiérrez-Martínez, and L. F. Luna-Reyes. Understanding Risks, Benefits, and Strategic Alter- natives of Social Media Applications in the Public Sector. Government Information Quarterly, Vol. 29, 2012, pp. 504–511. Purdy, S. J. Internet Use and Civic Engagement: A Structural Equation Approach. Computers in Human Behavior, Vol. 71, 2017, pp. 318–326. Seltzer, E., and D. Mahmoudi. Citizen Participation, Open Innovation and Crowdsourcing: Challenges and Opportunities for Planning. Journal of Planning Literature, Vol. 28, No. 1, 2012, pp. 3–18. Sivarajah, U., Z. Irani, V. Weerakkody. Evaluating the Use and Impact of Web 2.0 Technologies in Local Govern- ment. Government Information Quarterly, Vol. 32, 2015, pp. 473–487. Wagner, J. Measuring Performance of Public Engagement in Transportation Planning: Three Best Principles. Transportation Research Record: Journal of the Transportation Research Board, Vol. 2397, 2013, pp. 38–44. Zavattaro, S. M., and A. J. Sementelli. A Critical Examination of Social Media Adoption in Government: Intro- ducing Omnipresence. Government Information Quarterly, Vol. 31, 2014, pp. 257–264. References

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TRB’s National Cooperative Highway Research Program (NCHRP) Synthesis 538: Practices for Online Public Involvement summarizes current practices regarding online public participation strategies being used by state departments of transportation (DOTs), as well as explores the effectiveness of using these strategies and tools.

Online public participation methods offer agencies the potential for expanded participation and also present new challenges and demand new thinking about the appropriate mix of techniques in a public participation program, communication protocols, staffing and skill requirements, and how best to integrate emerging online engagement tools with traditional face-to-face methods such as public meetings.

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