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68 A P P E N D I X A Survey Questionnaire Dear Colleague: You are invited to participate in a research study conducted by the University of Kentucky on behalf of the National Cooperative Highway Research Program. The purpose of this survey is to gather information on the acquisition and use of proprietary data at state Departments of Transportation (DOTs) in the interest of sharing best practices among transportation agencies. The questions are grouped into two sections: (1) data and use experience; and (2) acquisition process. For an agency that has acquired multiple data sets, input from more than one person may be needed. In such case, we would like to request that you act as the point person to coordinate the responses and shepherd the survey through the agency. Your cooperation in completing the questionnaire will ensure the success of this effort. Please follow the below directions for completing the survey. Please complete and submit this survey by Thursday, 3/22/2018. Please submit only ONE survey per agency/State DOT. A PDF version of the survey can be downloaded here. Starting the Survey: If you receive the original survey link on behalf of your agency, please start the survey by filling out your contact information. To save the progress at any point, click the âSave and Continue Survey Laterâ link at the upper right corner of the window and enter your email address. A unique link to the saved survey will be sent to you automatically from Survey Gizmo that allows you to continue from where you left off. Collaborate with Others: After you have completed your part, you can forward the saved survey link sent by Survey Gizmo to the next person. Make sure that only one person works on the survey at a time. If you receive the saved survey link from others, please use the âBackâ button at the bottom to navigate to Page 2 of the survey and provide your contact information. Use comma to separate from the existing entry. Submitting the survey: Although multiple people can contribute to the survey, it is important that only ONE person from the agency clicks the âSubmitâ button at the end. Once the âSubmitâ button is clicked, the survey will be sent to the researchers, and you will no longer be able to edit responses.
Survey Questionnaire 69 Department of Civil Engineering University of Kentucky 267 Raymond Bldg., Lexington, KY 40506 Phone: 859-257-9262 Email: email@example.com Your time and effort are greatly appreciated in support of this important and timely research effort. Please provide us with basic contact information. If more than one person from your DOT is contributing responses to the survey, please use a comma to separate each individual's name, title, and other contact information. Name: Title: Agency: Email address: Phone number: Data and Use Experience 1. Has your agency acquired any proprietary data? (NPMRDS should not be included) Yes. Could you share a copy of the RFP and/or licensing agreement/executed contract? (file upload or email) No. What are the main obstacles? ___________ 2. What proprietary data product(s) has your agency acquired? Explain how your agency has used, is using, or intends to use, each data product. Put a star (*) to indicate the use is not anticipated at the time of the acquisition. We would also like you to rate the value of the proprietary data using a 10-point scale, where: 1 â The data offers little improvement to its intended applications. 10 â The data provides significant enhancement to all its intended applications, replaces some existing data items, or even finds additional uses. If you have any questions about the study or the survey, you may contact: Mei Chen Privacy: Although the survey asks for your name and contact information, this information will only be used by the research team if follow-up or clarification is needed on your responses. Survey results and the research publication will only identify the agency name as the respondent, not the individual.
70 Practices on Acquiring Proprietary Data for Transportation Applications Description of proprietary data product acquired Data Delivery Format What are the uses? Mark unanticipated use with an asterisk (*). How would you rate the value of the data? (1-10) Explain the rating HERE link- referenced speed for cars and trucks on all roads for year 2015. CSV file download portal; base map shapefile Generate annual performance measures; Support corridor planning study; *Identify previously unknown truck presence on some roads 8 The system-wide coverage enables us to evaluate the performance of many lower functional class roads, where traditional data are extremely limited. We are concerned with sparse probe vehicle coverage on low volume roads though. Waze traffic accident and jam alerts since 2013 Real time feed Provide real time traffic feed to 511; Support traffic incident management 7 The data provide useful information to the current traveler information system and supplement the existing data Two illustrative examples are provided below:
Survey Questionnaire 71 Data Item Integration needed? Elaborate, if yes. If yes, who handle(s) the integration? Elaborate on your experience, including any technical difficulties encountered Agency staff Consultant University Vendor 4. Are there any caveats concerning the proprietary data that may hinder its uses? What advice would you give on future acquisitions regarding data specifications? Data Item Caveats Word of advice on future acquisition 3. Does your agency need to integrate the proprietary data with existing data system(s)? If yes, please elaborate. Who handles the data integration (agency, contractor, vendor)? What is your agencyâs experience with the integration process, including any technical difficulties encountered?
72 Practices on Acquiring Proprietary Data for Transportation Applications Data Item Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied Acquisition Process 6. What are the main driving factors behind the decision to acquire the proprietary data? Motivations Comments Unmet needs for data New insight offered by data Meets new legal requirements Meets new program needs Positive experience of other agencies 7. Does your agency acquire proprietary data regularly at a system level, or to support a specific project as needed? Elaborate. 5. Considering the associated benefits (e.g., enhanced support to applications, new insight) and costs (e.g., acquisition cost, IT infrastructure, legal and technical challenges), how would you rate your overall level of satisfaction with the proprietary data?
Survey Questionnaire 73 9. Does your agency have an annual budget for the data acquisition? Elaborate. 10. What concerns does your agency have about acquiring proprietary data? Concerns How do you address these concerns? Finding the right product to meet the needs Legal and privacy concerns Limited funding Staff expertise Data quality concerns Requirement on IT infrastructure 11. What roles do each party play in the acquisition process? Specify the division within your agency that handles the acquisition and RFP, if applicable. Data Item Who is involved with data acquisition? Who issues the RFP? Who owns the data? Comments Example DOT Planning Division, University University University and DOT 8. Does your agency have a data business plan? Yes. Could you provide a copy (file upload or email)? ___________ In development. No.
74 Practices on Acquiring Proprietary Data for Transportation Applications Yes. Could you provide a copy (file upload or email)? ___________ No. 13. What criteria are used, or what questions does your agency ask, when evaluating vendors and products? What would you do differently if you were to start over? Please respond for each data item, if applicable. 14. Does the licensing agreement or executed contract restrict the use of data for certain applications only? What are they? Skip this question if you have provided a copy of your licensing agreement or contract. 15. Are there any applications that your agency would like to use proprietary data for but cannot due to licensing restrictions? If so, what are they? 16. Is the data license perpetual? Are there restrictions on the number of users who can access the data? Skip this question if you have provided a copy of your agencyâs licensing agreement or contract. 17. What is the data sharing and/or publication policy regarding the original data and derived works? Can the original data be shared with other agencies, contractors, researchers, and the general public? If yes, is there a user agreement that you require before sharing the data? Skip this question if you have provided a copy of your agencyâs licensing agreement or contract. 18. How do you address possible conflicts between non-disclosure agreements with data vendor(s) and the requirement of open record laws at federal, state, and local levels? 19. How does your agency handle privacy concerns that may arise due to the disclosure of proprietary data? 20. How does your agency handle other concerns that may arise under special circumstances, such as an emergency evacuation, during which DOTs may be required to share real time data with emergency operators? 21. Are there any other terms not mentioned above but are included in your licensing agreement or contract? Skip this question if you have provided a copy of your licensing agreement or contract. 22. What did you learn from past data acquisition that you would change in future acquisitions? The survey is complete. Thank you for your participation! 12. Does your agency have formal guidelines to evaluate vendors and products?