National Academies Press: OpenBook

Fast-Tracked: A Tactical Transit Study (2019)

Chapter: Interview Protocol

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Page 11
Suggested Citation:"Interview Protocol." National Academies of Sciences, Engineering, and Medicine. 2019. Fast-Tracked: A Tactical Transit Study. Washington, DC: The National Academies Press. doi: 10.17226/25571.
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Page 11
Page 12
Suggested Citation:"Interview Protocol." National Academies of Sciences, Engineering, and Medicine. 2019. Fast-Tracked: A Tactical Transit Study. Washington, DC: The National Academies Press. doi: 10.17226/25571.
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Page 12

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

11 INTERVIEW PROTOCOL The interview protocol was refined after its initial submission to the research panel. Some of the interview questions were derived directly from discussion with the panel members and reflected aspects of the projects they and their colleagues wanted to make a focus of the investigation. The interview protocol informed the subheaders used in the project summaries, which were supplemented where possible with other sources of investigation (e.g., plans, evaluation reports, grant reports, press articles). The following questions were asked of each interviewee or project team: 1. What, or who, instigated the project? What was the specific challenge the project sought to address? 2. Why did you choose the Quick-Build methodology? 3. What was the length of time between project conception and implementation? 4. Please describe the nature of the collaboration between the major entities involved. 5. Please describe the design process. 6. How were the materials decided upon? What factors went into this decision? 7. Has the process created more public buy-in, was it a trust building process? 8. Was any other data, aside from public feedback, collected? Is there any evidence that the project improved access, safety, ridership, or rider comfort? 9. Can you say at this point whether or not the project has been successful in improving speed and reliability? If not, how do you think the pilot methodology is accomplishing your goals thus far? What are the advantages to this process? 10. How do you see this initiative evolving? Future iterations? Permanent projects? 11. What were the biggest challenges to implementation, or things you’d do differently? 12. How was it funded? The protocol was tweaked per project, but the questions were either asked exactly as is, or the topics alluded to in the questions were discussed where applicable. CITY OF TORONTOKING ST TRANSIT PILOT

CITY OF EVERETTBROADWAY BUS LANE

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As transit agencies, local governments, and citizens look for ways to improve existing, and start new, transit service, many of them are turning to the Quick-Build (Tactical Urbanism) methodology. This approach uses inexpensive, temporary materials and short-term tactics as a way of implementing projects in the short-term, while longer-term planning takes place.

The TRB Transit Cooperative Research Program's TCRP Research Report 207: Fast-Tracked: A Tactical Transit Study documents the current state of the practice with regard to what are called Tactical Transit projects, specifically for surface transit (bus and streetcar). These are both physical and operational strategies that improve the delivery of surface transit projects using this methodology. Tactical Transit projects, operational and physical Quick-Build projects that uniquely focus on transit, have evolved as a way for municipal governments to improve the way they respond to rider needs and increased demand for service.

The report highlights Tactical Transit projects happening in cities across North America and how transit agencies and other entities are using innovative methods to improve transit speed, access, and ridership at a fraction of both the cost and time of conventional projects.

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