National Academies Press: OpenBook

Emergency Working Groups at Airports (2019)

Chapter: Appendix A - Airports and Others Interviewed

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Page 37
Suggested Citation:"Appendix A - Airports and Others Interviewed." National Academies of Sciences, Engineering, and Medicine. 2019. Emergency Working Groups at Airports. Washington, DC: The National Academies Press. doi: 10.17226/25572.
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Page 37
Page 38
Suggested Citation:"Appendix A - Airports and Others Interviewed." National Academies of Sciences, Engineering, and Medicine. 2019. Emergency Working Groups at Airports. Washington, DC: The National Academies Press. doi: 10.17226/25572.
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Page 38

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37 Airports and Others Interviewed A P P E N D I X A Airports Interviewed Code NPIAS Category Date of Interview EWG Airport Interviewee Airline Interviewee 17 Large-Hub Airports Hartsfield-Jackson Atlanta International Airport ATL LH 9/7/2018 Yes Yes Boston Logan International Airport BOS LH 10/4/2018 No Yes Charlotte Douglas International Airport CLT LH 9/28/2018 Yes Yes Denver International Airport DEN LH 9/12/2018 Yes Yes Dallas Fort Worth International Airport DFW LH 9/10/2018 (via e-mail) No Yes Fort Lauderdale/Hollywood International Airport FLL LH 10/3/2018 Yes Yes Daniel K. Inouye International Airport HNL LH 9/28/2018 Yes Yes (2) George Bush Intercontinental Airport IAH LH 10/4/2018 Yes Yes Los Angeles International Airport LAX LH 9/17/2018 Yes Yes Yes (1) Orlando International Airport MCO LH 10/30/2018 Yes Yes Midway International Airport MDW LH 10/1/2018 No Yes Minneapolis–St. Paul International Airport MSP LH 6/25/2018 Yes Yes O’Hare International Airport ORD LH 10/1/2018 Yes Yes Phoenix Sky Harbor International Airport PHX LH 9/17/2018 Yes Yes (continued on next page)

38 Emergency Working Groups at Airports Airport Airports Interviewed Code NPIAS Category Date of Interview EWG Airport Interviewee Airline Interviewee Memphis International Airport MEM MH 12/14/2018 No Yes Southwest Florida International Airport RSW MH 9/24/2018 No Yes 4 Small-Hub Airports Eastern Iowa Airport CID SH 9/27/2018 No Yes Pensacola International Airport PNS SH 9/25/2018 No Yes Tulsa International Airport TUL SH 10/22/2018 No Yes Tucson International Airport TUS SH 10/3/2018 No Yes National Transportation Safety Board, Transportation Disaster Assistance Division Source: FAA, 2018; author’s data collected from interviews conducted in 2018. Seattle-Tacoma International Airport SEA LH 10/3/2018, 10/30/2018, 10/31/2018 Yes Yes (plus consultant) Yes (1) San Francisco International Airport SFO LH 9/6/2018, 10/2/2018, 10/3/2018 Yes Yes Yes (2) Tampa International Airport TPA LH 10/4/2018 Yes Yes 4 Medium-Hub Airports Dallas Love Field DAL MH 9/13/2018 (via email) No Yes Jacksonville International JAX MH 9/13/2018 No Yes

Next: Appendix B - Interview Script »
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Airports—especially in the past two decades—have generally sought to promote and increase collaboration among the members of the airport community, particularly between an airport and its airlines. One metric of this trend has been the increase in the number of U.S. airports with full-time emergency managers, from fewer than 10 in 2007 to more than 120 today. Collaboration and increased professionalism in airport emergency management have gone hand in hand.

No matter whether the incident is aircraft-related or an incident in the terminal—such as an active shooter, a bomb threat, or other hazard—the goals of airports, airlines, and others in the airport community are to achieve safety, security, compassion, customer service, regulatory compliance, and reputation. Achieving these goals can contribute to resiliency and to the protection of critical infrastructure and key resources.

Although air travel is one of the safest modes of travel, and airports are among the safest public spaces in the United States, air-travel incidents do occur. ACRP Synthesis 99: Emergency Working Groups at Airports documents these working groups and how they assist victims and their families and friends in the weeks following an incident.

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