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41 NTSB Family Assistance Operations Workshop Agendas A P P E N D I X C AUS Family Assistance Workshop Austin-Bergstrom International Airport NTSB - Transportation Disaster Assistance Family Assistance Operations Workshop Agenda Wednesday, March 29, 2017 8:00 a.m. - 8:30 a.m. Registration and Morning Refreshments 8:30 a.m. - 8:45 a.m. Welcome and Safety Briefing D. Randy Denzer, Battalion Chief, Aircraft Rescue & Firefighting Austin Fire Department Course Overview Kim Frierson, Coordinator, Transportation Disaster Operations National Transportation Safety Board 8:45 a.m. - 9:30 a.m. National Transportation Safety Board Overview 9:30 a.m. - 9:45 a.m. Break 9:45 a.m. - 10:30 a.m. Family Assistance â The Big Picture 10:30 a.m. - 10:45 a.m. Break
42 Emergency Working Groups at Airports 1:30 p.m. - 2:15 p.m. A Collaborative Effort - Air Carriers - Partners in Response Sandee Glassett, Advisor, Southwest Airlines â¢ 2:15 p.m. - 2:30 p.m. Break â¢ 2:30 p.m. - 3:30 p.m. Passenger Gathering Area (PGA), Reunification Center (RC), Friends and Relatives Center (FRC) 3:30 p.m. - 4:15 p.m. Victim Accounting 4:15 p.m. - 4:30 p.m. Wrap Up Day 1 Thursday, March 30, 2017 8:00 a.m. - 8:30 a.m. Registration and Morning Refreshments 8:30 a.m. - 8:45 a.m. Welcome - Day 1 Recap 8:45 a.m. - 9:45 a.m. Family Assistance Center (FAC), Family Briefings, and Joint Family Support Operations Center (JFSOC) Operations 9:45 a.m. - 10:00 a.m. Break 10:00 a.m. - 10:30 a.m. Medicolegal Aspects of Family Assistance Operations 10:30 a.m. - 11:00 a.m. Personal Effects Management 11:00 a.m. - 11:30 a.m. Site Visits, Memorials and Anniversaries 11:30 a.m. - 1:00 p.m. Lunch on your own 10:45 a.m. - 11:30 a.m. Family Assistance Legislation and Federal Family Assistance Plans 11:30 a.m. - 1:00 p.m. Lunch on your own 1:00 p.m. - 1:30 p.m. Airports & Advisory Circular 150/5200-31C
NTSB Family Assistance Operations Workshop Agendas 43 2:15 p.m. - 3:15 p.m. Aviation Case Studies Colgan Air 3407 - February 12, 2009 Asiana Airlines 214 - July 6, 2013 3:15 p.m.- 3:30 p.m. Break 3:30 p.m. - 4:15 p.m. Panel Discussion - Next Steps - Emergency Working Group Sandee Glassett, Advisor, Southwest Airlines Palmer Buck, Division Chief, âC Shift Commanderâ, Austin Fire Dept. Scott Madole, Airport Operations Manager, Austin-Bergstrom Intl. Airport 4:15 p.m. - 4:30 p.m. Closing Remarks and Adjournment 1:00 p.m. - 1:30 p.m. International Aspects of Transportation Accidents 1:30 p.m. - 2:00 p.m. Transportation Disaster Assistance Timeline 2:00 p.m. - 2:15 p.m. Break
44 Emergency Working Groups at Airports DFW Family Assistance Workshop DFW Family Assistance Workshop Wednesday, April 25, 2018 Staff 0800-0830 Registration and Morning Refreshments DFW Staff 0830-0845 Welcome and Safety Briefing / Course Overview DFW Staff / Frierson 0845-945 NTSB Overview, Investigative Process & Media Relations Kontanis 0945-1015 Family Assistance â The Big Picture (Video- American eagle 4184) Frierson 1015-1030 BREAK 1030-1200 Legislation, Fed Plan & Airportâs Role (insert a break) Frierson 1200-1300 LUNCH 1300-1400 FA Ops â FRC/PGA/RC Frierson 1400-1415 Break 1415-1515 FA Ops â FAC, JFSOC Kontanis 1515-1645 Conducting Family Briefings Frierson 1545-1600 Day One Wrap-up/Q & A Frierson / Kontanis / Lake Thursday, April 26, 2018 Staff 0800-0830 Registration and morning refreshments DFW Staff 0830-0845 Day 1 Review Frierson / Kontanis / Lake
NTSB Family Assistance Operations Workshop Agendas 45 0845-0930 Victim Accounting Kontanis 0930-1015 Medicolegal Aspects of Family Assistance Operations Kontanis 1015-1030 Break 1030-1100 Personal Effects Management (Video) Frierson 1115-1145 Site Visits, Memorials and Anniversaries (Video) Frierson 1145-1245 LUNCH All TDA 1245-1315 International Aspects of Transportation accidents Kontanis 1315-1345 TDA Timeline Frierson 1345-1400 Break 1400-1445 Case Study - Colgan Air Kontanis 1445-1530 Case Study - Asiana Airlines Frierson 1530-1615 Self-Care/Team Care Lake 1615-1630 Closing Remarks and Adjournment Frierson / Kontanis / Lake
46 Emergency Working Groups at Airports JFK-LGA FAMILY ASSISTANCE WORKSHOP Transportation Disaster Assistance Division Family Assistance Operations Workshop Monday, April 9, 2018 Agenda 9:00 a.m. â 9:15 a.m. Welcome and Safety Briefing 9:15 a.m. - 9:45 a.m. National Transportation Safety Board Overview 9:45 a.m. - 10:45 a.m. Family Assistance: The Big Picture; Federal Legislation, Plans and Guidance 10:45 a.m. - 11:00 a.m. Break 11:00 a.m. - 12:00 p.m. Airport Family Assistance Operations - Friends and Relatives Center (FRC), Passenger Gathering Area (PGA), and Reunification Center (RC) Operations 12:00 p.m. - 12:30 p.m. Medicolegal Operations 12:30 p.m. â 1:00 p.m. Victim Accounting and Personal Effects 1:00 p.m. - 2:00 p.m. Lunch 2:00 p.m. - 2:30 p.m. New York City Emergency Management â Family Assistance Center Operations Planning and Coordination 2:30 p.m. â 3:00 p.m. Family Assistance Center (FAC) and Joint Family Support Operations Center (JFSOC) Operations 3:00 p.m. â 3:15 p.m. Break 3:15 p.m. - 4:15 p.m. Aviation Accident Case Studies Colgan Air dba Continental Connection 3407 â 02/12/2009 Asiana Airlines 214 - 07/06/2013 4:15 p.m. â 5:00 p.m. Review, Closing Remarks and Adjournment