National Academies Press: OpenBook

Airport Risk Identification and Prioritization Practices (2019)

Chapter: Appendix A - Survey Questionnaire

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Page 38
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
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Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
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Page 40
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
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Page 40
Page 41
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
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Page 41
Page 42
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
×
Page 42
Page 43
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2019. Airport Risk Identification and Prioritization Practices. Washington, DC: The National Academies Press. doi: 10.17226/25714.
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Page 43

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38 A P P E N D I X A Survey Questionnaire Demographic Variables Name Item Name Your Name [text box] Title Your Title [text box] Email Your Email [text box] Phone Primary Phone Number [text box] Airport Airport Name [text box] Code IATA 3-Letter Airport Code [text box] Class* What is the classification of your airport? (1) Large Hub (2) Medium Hub (3) Small Hub (4) Non-Primary Airport (5) Other [Text Box] *NOTE Survey responses in the “Other” category included multiple airport classifications. Only those airports identifying as “Nonhub Primary” were presented in the results and were labeled accordingly. This resulted in one set of responses to the “Other” category being excluded from the analysis. Questions 1–3 2 (No); 1 (Yes) 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually)

Survey Questionnaire 39 Q2.0 Does your organization have prompts or reminders in place that require application of risk management tools or processes? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q3.0 Are your organization’s risk management processes different by department? (1) Yes (2) No Q4.0 Does your organization promote a confidential non-punitive reporting system(s) that allows employees to; Report hazards and risks, issues, concerns, occurrences, and incidents; and; Propose solutions and improvements? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q5.0 Does your organization’s risk management documentation clearly identify the levels of management with the authority to make decisions regarding risk acceptance for the organization? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q6.0 Do your organization’s risk management procedures identify the specific processes to be used to conduct risk assessment? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never NOTE For Question 3 Raw Yes and No Responses… 2 (No); 1 (Yes) CHANGED TO 0 (No); 1 (Yes) Name Item Q1.0 Does your organization publish specific expectations and procedures for risk identification? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never

40 Airport Risk Identification and Prioritization Practices Question 7 Does your organization have a structured process for managing the following risks? 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually) Name Item Q7.1 … Financial (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.2 … Operational (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.3 … Safety (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.4 … Security (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.5 … Information Technology (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never For Questions 1, 2, and 4–6, Raw “Likert” Responses… 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually) CHANGED TO 1 (Never) to 5 (Always) … 2 (Rarely), 3 (Sometimes), 4 (Usually)

Survey Questionnaire 41 Q7.6 … Environmental (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.7 … Legal / Reputation (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.8 … Sociopolitical (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.9 … Critical Infrastructure (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.10 … Regulatory / Compliance (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q7.11 … Strategic (0) No (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never

42 Airport Risk Identification and Prioritization Practices NOTE For Question 7 Raw “Likert” Responses… 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually) CHANGED TO 0 (No) 1 (Never) to 5 (Always) … 2 (Rarely), 3 (Sometimes), 4 (Usually) Questions 8-14 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually) Name Item Q8.0 Does your organization require an evaluation of residual risk, prior to risk control implementation? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q9.0 Does your organization use a prioritization strategy when mitigating multiple risks? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q10.0 Does your organization require the regular review and report on the system’s safety performance to the airport manager? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q11.0 Does your organization require the regular review and report on the performance of other non-safety related risks to the airport manager? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never

Survey Questionnaire 43 Q12.0 Does your organization require a process that includes maintaining records of your risk management outcomes for as long as the control(s) remains relevant to the operation? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q13.0 Does your organization require a process to develop and maintain a means for communicating risk information to relevant stakeholders? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never Q14.0 When your organization has identified hazards or ineffective risk controls, is the risk management process documented and traceable? (1) Always (2) Usually (3) Sometimes (4) Rarely (5) Never NOTE For Questions 8-14 Raw “Likert” Responses… 5 (Never) to 1 (Always) … 4 (Rarely), 3 (Sometimes), 2 (Usually) CHANGED TO 1 (Never) to 5 (Always) … 2 (Rarely), 3 (Sometimes), 4 (Usually)

Next: Appendix B - Survey Responses and Respondents »
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Airports are using tools that help them identify risks within their environment. Most airports are providing a means to report risk. Smaller airports use low-cost options such as email, a 24/7 phone number, or a suggestion box. Larger airports have embraced safety management or enterprise risk management programs that include more expensive reporting and tracking systems.

The TRB Airport Cooperative Research Program's ACRP Synthesis 106: Airport Risk Identification and Prioritization Practices provides information about the existing tools that airports use for identifying common hazards and the processes used for measuring, monitoring, and prioritizing the associated risks.

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