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72 Survey Instrument A P P E N D I X B Part 1: Respondent Information
Survey Instrument 73 Part 2: Agency/Operator Information
74 Business Models for Mobile Fare Apps Part 3: Mobile Fare Payment App Information
Survey Instrument 75
76 Business Models for Mobile Fare Apps
Survey Instrument 77 Part 4: Mobile Payment App Fare Policy, Activation, and Validation
78 Business Models for Mobile Fare Apps
Survey Instrument 79
80 Business Models for Mobile Fare Apps Part 5: App Developer
Survey Instrument 81 Part 6: Contractors, Roles, and Responsibilities
82 Business Models for Mobile Fare Apps
Survey Instrument 83
84 Business Models for Mobile Fare Apps Part 7: Costs and Funding Sources
Survey Instrument 85
86 Business Models for Mobile Fare Apps
Survey Instrument 87
88 Business Models for Mobile Fare Apps Part 8: Other Products and Tools
Survey Instrument 89
90 Business Models for Mobile Fare Apps
Survey Instrument 91 Part 9: Performance Metrics
92 Business Models for Mobile Fare Apps
Survey Instrument 93
94 Business Models for Mobile Fare Apps Part 10: Motivation, Lessons Learned, and Future Plans
Survey Instrument 95
96 Business Models for Mobile Fare Apps Part 11: Wrap-up, Future Case Studies, and Other Agencies