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Â ACRP Web-Only Document 49: Research Roadmap on Airport Administration & Human Resource Issues Kathryn Solook Allison Alexander Brian Cronin Juan Carlos Batarse Amy Bisker Jacqueline Marhefka Jay Souder ICF Fairfax, VA In collaboration with Diana Long Appalachian Transportation Institute Marshall University Huntington, WV Contractorâs Final Report for ACRP Project 11-02/Task 35 Submitted May 2020 ACKNOWLEDGMENT This work was sponsored by the Federal Aviation Administration (FAA). It was conducted through the Airport Cooperative Research Program (ACRP), which is administered by the Transportation Research Board (TRB) of the National Academies of Sciences, Engineering, and Medicine. COPYRIGHT INFORMATION Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein. Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for- profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, FAA, FHWA, FTA, GHSA, NHTSA, or TDC endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP. DISCLAIMER The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research. They are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; or the program sponsors. The information contained in this document was taken directly from the submission of the author(s). This material has not been edited by TRB.
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CÂ OÂ OÂ PÂ EÂ RÂ AÂ TÂ IÂ VÂ EÂ RÂ EÂ SÂ EÂ AÂ RÂ CÂ HÂ PÂ RÂ OÂ GÂ RÂ AÂ MÂ SÂ CRP STAFF FOR ACRP WEB-ONLY DOCUMENT 49 Christopher J. Hedges, Director, Cooperative Research Programs Lori L. Sundstrom, Deputy Director, Cooperative Research Programs Marci A. Greenberger, Manager, Airport Cooperative Research Program Brittany Summerlin-Azeez, Program Coordinator Joseph D. Navarrete, Senior Program Officer Hana Vagnerova, Senior Program Assistant Eileen P. Delaney, Director of Publications Natalie Barnes, Associate Director of Publications Kathleen Mion, Senior Editorial Assistant ACRP PROJECT 11-02/Task 35 PANEL Field of Special Projects Mindy J. Price, Direct Effect Solutions, Inc., Pickerington, OH (Chair) Paula Adams, Los Angeles World Airports, Los Angeles, CA Chappelle Broome, Columbia Metropolitan Airport, West Columbia, SC Gale L. LaRoche, Nashville International Airport, Nashville, TN Dominic Macrone, Carowinds, Charlotte, NC Ulreen McKinney, Florida Institute of Technology, Melbourne, FL Qinya Pang, Airports Council International - North America Liaison