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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Workforce Programs Supporting Employee Well-Being. Washington, DC: The National Academies Press. doi: 10.17226/25919.
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Page 38
Page 39
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Workforce Programs Supporting Employee Well-Being. Washington, DC: The National Academies Press. doi: 10.17226/25919.
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Page 39

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

38 References Aldana, S. (2019). 7 Most Important Reasons to Offer Employee Well-Being at Work. Retrieved from https://www. wellsteps.com/blog/2019/01/02/employee-well-being-at-work/. Aldana, S. G., Anderson, D. R., Adams, T. B., Whitmer, R. W., Merrill, R. M., George, V., and Noyce, J. (2012). A Review of the Knowledge Base on Healthy Worksite Culture. Journal of Occupational and Environmental Medicine, Vol. 54, No. 4, pp. 414–419. https://doi.org/10.1097/jom.0b013e31824be25f. American Psychological Association (APA). (2018). Stress in America: Generation Z. Stress in America™ Survey. Retrieved from https://www.apa.org/news/press/releases/2018/10/generation-z-stressed. American Psychological Association (APA). (2017). Stress in America: The State of Our Nation. Stress in America™ Survey. Retrieved from https://www.apa.org/news/press/releases/stress/2017/state-nation.pdf. Atanasoff, L., and Venable, M. A. (2017). Technostress: Implications for Adults in the Workforce. The Career Development Quarterly, Vol. 65, No. 4, pp. 326–338. https://doi.org/10.1002/cdq.12111. Bruno, J. (2019, 25 Sept.). Charlotte Douglas Workers Want Safety Improvements after Fatal Accident. Retrieved from www.wsoctv.com/news/north-carolina/charlotte-douglas-airport-workers-seek-safety-improvement- after-fatal-accident/990027038. Bureau of Labor Statistics (BLS). (2019). Nonfatal Occupational Injuries and Illnesses Resulting in Days Away from Work in 2016. TED: The Economics Daily. Retrieved from https://www.bls.gov/opub/ted/2017/ nonfatal-occupational-injuries-and-illnesses-resulting-in-days-away-from-work-in-2016.htm. Cho, J.-E., Choi, H. C., and Lee, W. J. (2014). An Empirical Investigation of the Relationship Between Role Stressors, Emotional Exhaustion and Turnover Intention in the Airline Industry. Asia Pacific Journal of Tourism Research, Vol. 19, No. 9, pp. 1023–1043. Chung, E. K., Jung, Y., and Sohn, Y. W. (2017). A Moderated Mediation Model of Job Stress, Job Satisfaction, and Turnover Intention for Airport Security Screeners. Safety Science, Vol. 98, pp. 89–97. Cohen, S., Janicki-Deverts, D., Doyle, W. J., Miller, G. E., Frank, E., Rabin, B. S., and Turner, R. B. (2012). Chronic Stress, Glucocorticoid Receptor Resistance, Inflammation, and Disease Risk. Proceedings of the National Academy of Sciences, Vol. 109, No. 16, pp. 5995–5999. https://doi.org/10.1073/pnas.1118355109. Colligan, T. W., and Higgins, E. M. (2006). Workplace Stress: Etiology and Consequences. Journal of Workplace Behavioral Health, Vol. 21, No. 2, pp. 89–97. Davenport, T. O. (2015). Thriving at Work: How Organizational Culture Affects Workplace Fulfillment. People and Strategy, Vol. 38, No. 3, p. 38. Gallo, A. (2015, 5 Nov.) Study: Baton Rouge Airport Loses Huge Chunk of Passengers to Other Airports, Mainly New Orleans. The Advocate. Retrieved from www.theadvocate.com/baton_rouge/news/article_ e3cbef07-13fa-57db-9718-d62daec297cd.html. Garrett, R. (2017, Sept.). Charlotte Douglas Int’l Institutes Clear Bag Policy at Employee Checkpoints. Airport Improvement Magazine. Retrieved from www.airportimprovement.com/article/charlotte-douglas- intl-institutes-clear-bag-policy-employee-checkpoints. Giga, S. I., Cooper, C. L., and Faragher, B. (2003). The Development of a Framework for a Comprehensive Approach to Stress Management Interventions at Work. International Journal of Stress Management, Vol. 10, No. 4, p. 280. Goodspeed, R. B., and DeLucia, A. G. (1990). Stress Reduction at the Worksite: An Evaluation of Two Methods. American Journal of Health Promotion, Vol. 4, No. 5, pp. 333–337. Grawitch, M. J., Gottschalk, M., and Munz, D. C. (2006). The Path to a Healthy Workplace: A Critical Review Linking Healthy Workplace Practices, Employee Well-Being, and Organizational Improvements. Consulting Psychology Journal: Practice and Research, Vol. 58, No. 3, pp. 129–147. Griffin, R. W. (2012). Fundamentals of Management. South-Western Cengage Learning, Mason, Ohio. Hargrove, M. B., Nelson, D. L., and Cooper, C. L. (2013). Generating Eustress by Challenging Employees: Helping People Savor Their Work. Organizational Dynamics, Vol. 42, pp. 61–69. Hemp, P. (2004). Presenteeism: At Work—But Out of It. Harvard Business Review, Vol. 82, No. 10, pp. 49–58.

References 39 Hu, H.-H., Hu, H.-Y., and King, B. (2017). Impacts of Misbehaving Air Passengers on Frontline Employees: Role Stress and Emotional Labor. International Journal of Contemporary Hospitality Management, Vol. 29, No. 7, pp. 1793–1813. James, J. (2012). Health Policy Brief: Workplace Wellness Programs. Retrieved from https://www.healthaffairs.org/ do/10.1377/hpb20120510.722320/full/healthpolicybrief_69.pdf. Kent, K., Goetzel, R. Z., Roemer, E. C., Prasad, A., and Freundlich, N. (2016). Promoting Healthy Workplaces by Building Cultures of Health and Applying Strategic Communications. Journal of Occupational and Environmental Medicine, Vol. 58, No. 2, pp. 114–122. https://doi.org/10.1097/jom.0000000000000629. Kimlinger, D. C., Mines, R. A., Kent, M. S., Hull, S., Hiester, P., and Moore, Y. (2011). Psychology of Performance: Toxicity in the Workplace. White Paper. Littleton, Colo.: BizPsych. Kooij, D. T., Guest, D. E., Clinton, M., Knight, T., Jansen, P. G., and Dikkers, J. S. 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Work Organization and Health: A Qualitative Study of the Perception of Workers. Work: Journal of Prevention, Assessment & Rehabilitation, Vol. 30, No. 3, pp. 241–254. Marsden, P. (2017, Dec. 6). Speed Summary: iGen—Why Today’s Super-Connected Kids Are Growing Up Less Rebellious, More Tolerant, Less Happy. Retrieved December 20, 2019, from https://brandgenetics.com/speed- summary-igen-why-todays-super-connected-kids-are-growing-up-less-rebellious-more-tolerant-less-happy/. McCleary, K., Goetzel, R. Z., Roemer, E. C., Berko, J., Kent, K., and Torre, H. D. L. (2017). Employer and Employee Opinions About Workplace Health Promotion (Wellness) Programs. Journal of Occupational and Environmental Medicine, Vol. 59, No. 3, pp. 256–263. https://doi.org/10.1097/jom.0000000000000946. McCraty, R., Atkinson, M., and Tomasino, D. (2003). Impact of a Workplace Stress Reduction Program on Blood Pressure and Emotional Health in Hypertensive Employees. 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Airport Workforce Programs Supporting Employee Well-Being Get This Book
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 Airport Workforce Programs Supporting Employee Well-Being
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Airport employees face a variety of stressors in their daily work lives, and there are numerous and varied approaches that airports are currently taking to focus on employee well-being.

The TRB Airport Cooperative Research Program's ACRP Synthesis 113: Airport Workforce Programs Supporting Employee Well-Being details the most commonly used well-being program offerings at airports.

Benefits of these programs to airports include reduced health care costs, improved productivity, decreased absenteeism, improved employee recruitment and retention, and camaraderie and teamwork among employees. By participating in well-being programs, employees can also experience personal benefits, such as improved physical health, increased job satisfaction, and other emotional benefits.

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