Emerging Challenges to Priced Managed Lanes (2020)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

A-1 A P P E N D I X A Survey Instrument Dear ${m://FirstName}, You were identified as a contact person to participate in a Transportation Research Board project on the challenges of implementing tolling on managed lanes (NCHRP Project 20-05, Synthesis Topic 50-08 Emerging Challenges to Tolling on Managed Lanes). The survey is being conducted by the Texas A&M Transportation Institute (TTI) on behalf of the National Cooperative Highway Research Program (NCHRP), under the sponsorship of the American Association of State Highway and Transportation Officials (AASHTO) in cooperation with the Federal Highway Administration. We are sending this survey to every state Department of Transportation (DOT) throughout the United States as well as to other transportation agencies. Managed lanes are commonly defined as “designated lanes or roadways within highway rights- of-way where the flow of traffic is managed by restricting vehicle eligibility, limiting facility access, and in some cases collecting variably priced tolls.” Managed lanes include the following facility types: High-Occupancy Vehicle (HOV) lanes: A type of managed lane that primarily provides preferential access for carpools, transit vehicles, and select vehicle classes (depending on the facility). HOV lanes do not have tolling. High-Occupancy Toll (HOT) lanes: An HOV lane that also allows lower occupant vehicles (mostly single-occupant, and sometimes two-person carpools) in the lane by paying a toll. Express Toll lanes (ETL): A type of managed lane with limited points of access and egress where all or most travelers (including carpools) pay a toll. Across the nation, states and regions collectively invested over $10 billion toward priced (or tolled) managed lanes that offer travelers a choice to bypass congestion. However, the introduction of tolling has caused instances of considerable public and political backlash that challenge the implementation of priced managed lanes. Please submit only ONE survey per agency/state DOT. Please collaborate with other staff, including consultants if necessary, to answer the questions in this survey. The survey link you received can be shared with others by forwarding them the email you received requesting your participation. The survey automatically saves as a work-in-progress, so others will be able to view and edit responses as long as they are logged in with the same email address.

A-2 Emerging Challenges to Priced Managed Lanes Privacy: Although the survey asks for your name and contact information, this information will only be used by the research team to follow-up if clarification is needed on your responses. Survey results and the research publication will only identify the agency name as the respondent, not the individual. Please complete this survey, even if your state has limited or no experience with priced managed lanes. Part of this research will assess why states are not pursuing priced managed lanes. The survey should not take longer than ten minutes to complete, and it will remain open until February 22, 2019. If you have any questions or problems related to the survey, please contact our Principal Investigator, Nick Wood, at (512) 407-1115 or nickwood@tamu.edu. By advancing to the next page, you agree to participate in this research project. Q1 Is your state currently planning, constructing, or operating any priced managed lanes? Yes No Q2 [IF Q1=NO] In 4–5 sentences please describe why your state is not currently seeking to implement priced managed lanes. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ [SKIP TO END]

Survey Instrument A-3 Q3 What are the goals of implementing priced managed lanes in your state? Select all that apply. Increase revenue generation Improve mobility and traffic management (decrease congestion) Improve transit service and incentivize transit use Improve environmental conditions and air quality Increase economic activity (e.g., jobs, goods, commercial services) Other, specify: ________________________________________________ Q4 Do you have more than one priced managed lane project in your state? Yes No Q7 Q5 Do the goals for each project differ? Yes No Q7

A-4 Emerging Challenges to Priced Managed Lanes Q6 In 4–5 sentences please describe the goal(s) for each project (or select projects if your state has multiple operating facilities). How is progress toward achieving each goal measured and reported? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Q7 What are key challenges that influence the implementation of priced managed lanes in your state? Select all that apply. Concerns about high tolls Concerns about private sector involvement (e.g., public-private partnerships) Concerns about enforcement (e.g., cheaters, violators) Concerns about equity, burdens on select populations (e.g., low-income households) Concerns about the environment Concerns about toll exemptions (e.g., carpools, alternatively fueled vehicles) Concerns about access to the managed lanes (e.g., limited vs. continuous access) Other, specify ________________________________________________

Survey Instrument A-5 Q8 For each group of individuals below, please rank the importance they pose to the implementation of tolling on managed lanes. Q9 How did your state handle the concerns posed by challenging groups? Please provide a response for each group. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Low Importance Medium Importance High Importance State lawmakers Local elected officials Residents who live near the priced projects Residents who live far from the priced projects (i.e., 100 miles or more) Interest and advocacy groups Traditional media (e.g., television station, newspaper reports) Social media and blogs Other, specify

A-6 Emerging Challenges to Priced Managed Lanes Q10 We are interested in learning more details about the project development and/or implementation of tolled managed lanes. Specifically, we are interested in learning what challenges were encountered and how they were overcome, if at all. If you are willing to speak to the researchers about a particular project, please provide your name and contact information. Name ________________________________________________ Phone ________________________________________________ Email ________________________________________________ These are all the questions we have for you today. By advancing to the next page, you will complete the survey. Nobody else will have the opportunity to contribute to this survey. Please advance to the next page to complete the survey.