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Airport Operations Training at Small Airports (2020)

Chapter: Appendix H - Sample Operations Employee Training Checklist

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Page 97
Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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Suggested Citation:"Appendix H - Sample Operations Employee Training Checklist." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
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97 A P P E N D I X H Sample Operations Employee Training Checklist (Courtesy of Charles B. Wheeler Downtown Airport, Kansas City, Missouri) Note that the checklists in Appendices H through L are also available as Word files that can be found by searching for “ACRP Synthesis 112” at www.TRB.org. TRAINING TOPIC Trainer Initials & Date 1. OFFICE FAMILIARIZATION: Demonstrates knowledge of the office telephone system and retrieving messages. ___________________ Demonstrates knowledge of the Operations Duty Cell Phone and use of all features. ___________________ Demonstrates knowledge of the ATCT Hotline and how to handle Hotline calls. ___________________ Demonstrates knowledge and understanding of the shared computer drive and how to locate Downtown Airport files. ___________________ Demonstrates knowledge of where office supplies are maintained; how to request additional office supplies. ___________________ Familiar with and demonstrates ability to use the Ops Log; email daily shift log; issue work requests; close work requests; query reports; etc. ___________________ Demonstrates knowledge of whom to contact and how to do so for computer issues; email issues; PeopleSoft issues; office phone issues; cell phone issues. ___________________ 2. OPERATIONS TRUCK: Demonstrates knowledge of and ability to use the Operations Truck laptop computer. ___________________ Demonstrates understanding of the care, cleaning, and fueling of the Operations Truck as well as what supplies are maintained in the vehicle. ___________________ Has read SOP – Airport Operations Vehicle Care and Maintenance. ___________________

98 Airport Operations Training at Small Airports Demonstrates knowledge of how to report mechanical issue(s) with the vehicle itself, the beacon, the ground radio, etc. ___________________ 3. PERSONNEL: Has been provided with MKC Ops Agent Job Description and demonstrates understanding of Operations Agent duties and responsibilities. ___________________ Has been provided with and is familiar with the KCAD and MKC Organizational Charts. ___________________ Familiar with and demonstrates ability to locate airport tenant’s hangars and FBOs. ___________________ Demonstrates familiarization with all pertinent FAA and the FAA Central Region web pages. ___________________ 4. STANDARD OPERATING PROCEDURES: Familiar with and demonstrates ability to locate MKC SOPs on the shared computer drive and has read all SOPs. ___________________ 5. AIRPORT FAMILIARIZATION: Has been provided with familiarization tour of the MKC Aviation Department offices, garage, maintenance shops, storage areas, tool room, mechanical rooms, VMLY&R chase/storm shelter, penthouse, maintenance storage building, sand barn, GA Terminal, T-Hangar Complex and Self-Serve Fueling Facility. ___________________ Has been provided with familiarization tour of the VMLY&R Offices and understands how to operate the freight elevator. ___________________ Has been provided with familiarization tour of the airport grounds and roads. ___________________ Has been provided with familiarization tour of the gravel levee road and levee outflow areas. ___________________ Has been provided with a familiarization tour of the airfield. ___________________ Has been provided with a tour of the MKC ATCT. ___________________ Familiar with and demonstrates ability to locate airfield gates (KCAD’s and SFS’s); mechanical/electrical operation of KCAD’s gates; and whom to contact should any of these gates malfunction. ___________________ Familiar with airport property boundaries. ___________________ Familiar with the function/location of SFS and Atlantic’s PIVA valves and demonstrates the ability to respond and unlock the PIVA valve locks. ___________________

Sample Operations Employee Training Checklist 99 Familiar with and demonstrates the ability to locate the old terminal building tornado shelter and can verbalize Airport Ops Agent role during a severe weather emergency. ___________________ 6. DRIVER'S TRAINING PROGRAM/BADGING: Has been provided with and has read FAA Advisory Circular 150/5210- 20 – Ground Vehicle Operations to Include Taxiing or Towing of Aircraft on Airports. ___________________ Has completed initial movement area driver’s (classroom) training. ___________________ Has completed computer-based non-movement and movement area driver’s training. ___________________ Has successfully completed practical driving test. ___________________ Demonstrates ability to teach/lead initial (classroom) driver’s training. ___________________ Demonstrates ability to administer a practical driving test. ___________________ Familiar with SSi iLS eLearning Portal (computer-based driver’s training) and demonstrates ability to add/edit students in the User Profile Management tab; pull up and review Student Records; query Summary Reports, etc. ___________________ Familiar with the P2000 Access Control System and demonstrates ability to create and print and deactivate a badge. ___________________ Familiar with the P2000 Access Control System and demonstrates ability to unlock/lock access control doors. ___________________ 7. PART 139 GENERAL: Has been provided with a current copy of FAA Part 139. ___________________ Has read FAA Part 139 and verbalizes understanding of each Part 139 section. ___________________ Has read FAA Advisory Circular 150/5210-22 – Airport Certification Manual (ACM). ___________________ Knows where to locate and has read the MKC Airport Certification Manual. ___________________ Knows where to locate and has read the MKC Airport Emergency Plan. ___________________ Knows where to locate and has read the MKC Airport Sign and Marking Plan. ___________________ Knows where to locate and has read the MKC Airport Wildlife Hazard Management Plan. ___________________

100 Airport Operations Training at Small Airports Has completed all MKC Part 139 PowerPoint training modules. ___________________ Has reviewed all current year FAA Part 139 Supplemental Guidance training modules. ___________________ 8. AIRPORT SAFETY SELF-INSPECTIONS: Demonstrates knowledge of the portions of the ACM that refer to airport inspections. ___________________ Has been provided with and has read FAA Advisory Circular 150/5200- 18 – Airport Safety Self-Inspection. ___________________ Has read FAA Advisory Circular 150/5345-44 – Specification for Runway and Taxiway Signs. ___________________ Has read FAA Advisory Circular 150/5380-6 – Guidelines and Procedures for Maintenance of Airport Pavements. ___________________ Has read FAA Advisory Circular 150/5380-7 – Airport Pavement Management Program. ___________________ Has read FAA Advisory Circular 150/5340-1 – Standards for Airport Markings. ___________________ Has read FAA Advisory Circular 150/5210-24 – Airport Foreign Object Debris (FOD) Management. ___________________ Demonstrates knowledge and proficiency in conducting daytime Airport Safety Self-Inspection. ___________________ Demonstrates knowledge and proficiency in conducting nighttime Airport Safety Self-Inspection. ___________________ Airfield Lighting - has been trained, re: who’s responsible for light repairs: MKC, FAA Tech Ops, Signature, BNSF, Garvey Processing, Blue Valley Public Safety, etc. ___________________ Demonstrates knowledge and understanding of the Daily Airport Safety Self-Inspection Checklist. ___________________ Demonstrates knowledge and understanding of the Special Airport Safety Self-Inspection Checklists (Yellow, Blue, Pink and Orange). ___________________ 9. MKC OPERATIONS LOG/WORK REQUEST PROGRAM: Familiar with and demonstrates proficiency in Operations Log entries; issuing, closing, and filing Part 139 and Non–Part 139 Work Requests; and emailing Operations Shift Logs. ___________________

Sample Operations Employee Training Checklist 101 10. WEEKLY INSPECTIONS: Familiar with and demonstrates proficiency in Weekly GA Terminal Inspection. ___________________ Familiar with and demonstrates proficiency in Weekly Admin/Mx Building Inspection. ___________________ Familiar with and demonstrates proficiency in Weekly Old Terminal Inspection. ___________________ Familiar with and demonstrates proficiency in Weekly Operations Truck Inventory. ___________________ Familiar with and demonstrates proficiency in Weekly EMAS Inspection. ___________________ 11. MONTHLY INSPECTIONS: Familiar with and demonstrates proficiency in Monthly AVGAS Fueling Facility Inspection. ___________________ Has read FAA Advisory Circular 150/5220-22B – Engineered Materials Arresting Systems (EMAS) for Aircraft Overruns. ___________________ Has read MKC ACM Appendix D – Inspection, Maintenance and Repair Manual for the EMAS Beds. ___________________ Has read MKC Ops EMAS Training PowerPoint. ___________________ Familiar with and demonstrates proficiency in Monthly EMAS Inspection. ___________________ Familiar with and demonstrates proficiency in Monthly Wildlife Tracking. ___________________ Familiar with and demonstrates proficiency in Monthly Stormwater Inspection. ___________________ Familiar with and demonstrates proficiency in Monthly PIVA Valve Inspections. ___________________ Familiar with and demonstrates proficiency in Monthly ATCT 800 MHz Radio Inspection/Test. ___________________ Familiar with and demonstrates proficiency in Monthly Gate 7 Remote Access Functionality Test. ___________________ 12. QUARTERLY INSPECTIONS: Familiar with and demonstrates proficiency in Monthly Wetlands Inspection. ___________________ ___________________ Familiar with and demonstrates proficiency in Quarterly Taxiway Sign and Light 3" Lip Inspection.

102 Airport Operations Training at Small Airports Familiar with and demonstrates proficiency in Quarterly Runway Safety Areas Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly Pavement Lip Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly Runway 3- 21 Pavement Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly East Taxiway Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly West Taxiway Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly Runway 1- 19 Pavement Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly Air Carrier Ramp Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly Aircraft Fuel Servicing Vehicles and Airport Fuel Systems Inspections. ___________________ Familiar with and demonstrates proficiency in Quarterly T-Hangar Inspections; issuing subsequent work requests; revising T-Hangar Inspection Spreadsheet; where to file T-Hangar electronic photos. ___________________ Familiar with and demonstrates proficiency in Quarterly Levee Visual Inspection. ___________________ Familiar with and demonstrates proficiency in Quarterly AED Inspection. Knows procedure for replenishing AED batteries and supplies. ___________________ Familiar with and demonstrates proficiency with Quarterly In-Paved Light Fixture Bolts Inspection. ___________________ 13. AIRCRAFT EMERGENCIES: Demonstrates knowledge of the portions of the ACM and AEP that refer to Aircraft Emergencies. ___________________ Has read FAA Advisory Circular 150/5200-31 – Airport Emergency Plan (Consolidated AC includes Change 2). ___________________ Has read FAA Advisory Circular 150/5200-12 – First Responder’s Responsibility for Protecting Evidence at the Scene of an Aircraft Accident/Incident. ___________________ Can verbalize an understanding of aircraft alert categories and procedures during an aircraft emergency. ___________________

Sample Operations Employee Training Checklist 103 Can verbalize responsibilities of Operations, Maintenance, Security and KCFD during an aircraft alert. ___________________ Has read FAA Advisory Circular 150/5210-7 – Aircraft Rescue and Fire Fighting Communications. ___________________ Has read FAA Advisory Circular 150/5210-6 – Aircraft Fire Extinguishing Agents. ___________________ Understands the role of the KCI Airport Communication Center (ACC). ___________________ Understands the role of the MKC Air Traffic Control Tower (ATCT). ___________________ Knowledgeable of procedures and whom to contact for the towing and/or removal of a disabled aircraft. ___________________ 14. NOTAMs: Has read FAA Advisory Circular 150/5200-28E – Notices to Airmen (NOTAMs) for Airport Operators. ___________________ Demonstrates knowledge of the portions of the ACM that refer to NOTAMs. ___________________ Has read the FAA NOTAM Manager Telecon Minutes and Associated Training PowerPoint Presentations, located at I:\Downtown Airport\NOTAM\NOTAM Manager Info. ___________________ Has been provided with one-on-one NOTAM Manager training; including associated NOTAM paperwork; Field Condition Reports; emailing and faxing FCRs and cancelling NOTAMS. ___________________ Demonstrates the ability to efficiently issue and/or cancel NOTAMS in the NOTAM Manager System; issue Field Condition Reports and distribution. ___________________ Knowledgeable of procedures to use to issue or cancel NOTAMS should the Digital NOTAM Manager System be out of service. ___________________ 15. SNOW AND ICE CONTROL: Has read FAA Advisory Circular 150/5200-30 – Airport Winter Safety and Operations. ___________________ Has read FAA Advisory Circular 150/5220-20 – Airport Snow and Ice Control Equipment. ___________________ Familiar with and can verbalize understanding of MKC’s snow removal equipment and snow shifts. ___________________ Familiar with and can verbalize understanding of Snow Lead duties and Airport 10 duties during snow and ice control operations. ___________________ Familiar with airfield clearing priorities. ___________________

104 Airport Operations Training at Small Airports Demonstrates understanding of SSI Surface Sensor System and SCAN*CAST and how to interpret and correctly utilize the data. ___________________ Demonstrates knowledge of various weather forecasting/radar image sources. ___________________ Demonstrates ability to use the Vericom Decelerometer and printer. ___________________ Familiar with and demonstrates understanding of RCAM Worksheet and use of Runway Condition Codes. ___________________ Understands and can verbalize the criteria for snow crew call-in. When to begin snow and ice control operations. Who makes that determination? Who makes the calls to Mx Supervisor and to Crews? ___________________ 16. WILDLIFE: Demonstrates knowledge of the portions of the ACM/WHMP that pertain to airport wildlife mitigation. ___________________ Has read FAA Advisory Circular 150/5200-33 – Hazardous Wildlife Attractants On or Near Airports. ___________________ Has read FAA Advisory Circular 150/5200-32 – Reporting Wildlife Aircraft Strikes. ___________________ Has read FAA Advisory Circular 150/5200-36 – Qualifications for Wildlife Biologist Conducting Wildlife Hazard Assessments and Training Curriculums for Airport Personnel Involved in Controlling Wildlife Hazards on Airports. ___________________ Has read FAA Part 139 CertAlerts – Wildlife Strike Database and Hazard Mitigation. ___________________ Has read Wildlife Hazard Management at Airports: A Manual for Airport Personnel, by Cleary and Dolbeer. ___________________ Verbalizes understanding of Airport Operations’ responsibility in response to various types of wildlife on the AOA. ___________________ Has been shown the location of MKC USDA Wildlife Biologist and has been introduced to him. ___________________ Has been trained on the proper and safe use of all bird harassment equipment. ___________________ Familiar with and can demonstrate how to electronically locate the FAA Wildlife Strike Database and how to report a bird strike. ___________________ Familiar with the role and function of the Smithsonian Institution’s Feather Lab and airport’s bird strike reporting. ___________________ Demonstrates knowledge and ability to properly collect wildlife strike DNA samples; how to bag and pack for shipping; where to send sample. ___________________

Sample Operations Employee Training Checklist 105 17. SEVERE WEATHER: Familiar with severe weather notification and evacuation procedures. ___________________ When severe weather threatens, understands operational importance of closely monitoring weather; communication with ATCT; FBOs and airport tenants. ___________________ Familiar with and can demonstrate how to access various weather monitoring sites and interpret radar images. ___________________ Understands the importance and can demonstrate a post-severe weather storm airfield and airport inspection. ___________________ Should the airfield sustain storm damage/electrical outages, understands the call-in procedures/notification procedures that should occur. ___________________ 18. AIRPORT CONSTRUCTION: Has read FAA FAR Part 139.341 – Identifying, marking and lighting construction and other unserviceable areas. ___________________ Has read FAA Advisory Circular 150/5370-2 – Operational Safety on Airports During Construction. _________________ Has read FAA Advisory Circular 150/5345-55 – Specification for L- 893, Lighted Visual Aid to Indicate Temporary Runway Closure. _________________ Has read and successfully passed the MKC Part 139 PowerPoint Training 139.341 Airfield Construction. _________________ Is familiar with MKC Construction Mobilization/Demobilization Checklist and detailed inspection procedures. _________________ Understands the importance and purpose of a pre-construction meeting and weekly construction progress meetings. _________________ Demonstrates the ability to read and understand construction plans. _________________ Has read FAA Supplemental Guidance – Briefing for Construction Personnel, January 2016 and Self-Inspection – Inspecting Construction, January 2016. _________________ 19. 100LL SELF-SERVE FUEL FACILITY: Has read FAR Part 139.321 – Handling and Storing of Hazardous Substances and Materials. _________________ Has read FAA Advisory Circular 150/5230-4 – Aircraft Fuel Storage, Handling, Training, and Dispensing on Airports. _________________

106 Airport Operations Training at Small Airports Has read FAA CertAlert SO-14-01 – Fuel Fire Safety Training Documentation. _________________ Has read FAA PowerPoint “Standards for Aircraft Fuel Servicing & Fuel Safety Training,” by Herman L. Smith III, dated August 2013. _________________ Has read FAA PowerPoint “Inspecting Fuel Facilities and Fueling Operations” and “Review of NFPA 407 Aircraft Fuel Servicing Standards for Fueling Agent Personnel,” by Michael Mullen, dated January 2016. ___________________ Has completed and successfully passed the Phillips 66 Professional Line Service Training (PLST Online) Training. ___________________ Has completed hands-on fire extinguisher training/testing with KCFD. ___________________ Has completed familiarization with the KCAD 100LL Self-Serve Fuel Facility, Credit Card Terminal, and Fuel Service Office (G02). ___________________ Has been trained and demonstrates proficiency with the daily AVGAS Fuel Facility inspection, fuel sump procedures, and documentation. _________________ Has been trained and understands at what fuel level a fuel delivery can be accepted and when to request that Airport Management order a fuel delivery. _________________ Has been trained and demonstrates proficiency with the acceptance of an AVGAS fuel delivery, fuel inventory reconciliation, paperwork distribution, paperwork filing, and whom to notify via email of successful fuel delivery. ___________________ Has been trained and demonstrates proficiency with 100LL price change procedures. ___________________ 20. CHARTER FLIGHTS: Has been trained on what information to obtain from charter operators and how to issue a PPR then send info via email. ___________________ Has been trained on charter op procedures, re: ARFF, Airport Security, Airport Operations, FBO roles and responsibilities. ___________________ 21. FAA FAR PART 150: Has read FAA FAR Part 150 – Airport Noise Compatibility Planning. ___________________ Has read the Airport Noise Compatibility Act of 1990. ___________________ Has been trained and understands how to handle and document noise complaints. ___________________

Sample Operations Employee Training Checklist 107 22. FAA FAR PART 77: Has read FAA FAR Part 77 – Safe, Efficient Use, and Preservation of the Navigable Airspace. ___________________ Is familiar with FAA Form 7460-1, Notice of Proposed Construction or Alteration. ___________________ Is knowledgeable of procedures, whom to notify, and how to document when obstructions near the airport are observed. ___________________ 23. GENERAL/MISCELLANEOUS: Is familiar with procedures, whom to notify, and how to document aircraft laser incidents. ___________________ Is familiar with procedures, whom to notify, and how to document UAV/Drone requests. ___________________ Has been given tour of DRC and is familiar with whom to contact for room temperature issues. ___________________ 24. MAPS:

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Managers of airports of all sizes face a perennial dilemma: how to efficiently train operations personnel to meet Title 14 Code of Federal Regulations Part 139 requirements and ensure a safe and secure airport environment.

The TRB Airport Cooperative Research Program's ACRP Synthesis 112: Airport Operations Training at Small Airports focuses on airport operations employees and aims to better understand current training methods and programs in use by small airports in the United States (including nonhub, nonprimary commercial service, reliever, and general aviation) to initially and recurrently train airport operations employees.

Supplemental material to the report includes several appendices, including Appendix H, Appendix I, Appendix J, Appendix K, and Appendix L.

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