Airport Operations Training at Small Airports (2020)

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123 A P P E N D I X K Sample Badging Training Checklist (Courtesy of Greenville–Spartanburg Airport District) Description Date Completed Trainer Initials Trainee Initials 1. Logins/Passwords 1.1. Telos 1.2. Continuum PC 1.3. Fingerprint PC 2. Badging Manual 2.1. Show location of manual (O Drive) – review manual 2.2. Cover badging process and fees 3. Appointment Calendar – Website 3.1. Explain calendar/registration process 3.2. Share private calendar link – viewing appointments 4. Location of Badging Supplies/Office and Computer Fam 4.1. Location of badging keys to include location of key in AOC 4.2. Badge media – discuss badge types 4.3. Paperwork l location 4.3.1. Hard copies 4.3.2. Electronic file location 4.4. O Drive familiarization – badging folder 4.5. Badging supplies location 5. Billing Procedures 5.1. Costs 5.2. Bills vs. direct payment 5.2.1. Excel billing list

124 Airport Operations Training at Small Airports 5.2.2. Credit card machine procedures 5.3. General payment procedures 5.3.1. Cash/check/credit card 5.3.2. Accounting envelope 5.3.3. Receipt booklet 5.3.4. Selling accessories – procedures 6. Badging Process – 1st Appointment 6.1. Initial appointment – overview checklist 6.1.1. Application – Section 1 6.1.2. Application – Section 2 6.1.2.1. Highlight middle name requirement and importance of disqualifying crimes 6.2. Forms of identification 6.2.1. Born outside the US/Non-US citizen requirements 6.3. Telos – overview site (send site link) 6.3.1. Demonstrate steps for Full-package, Fingerprint Only, STA Only, and previously fingerprinted enrollments 6.3.1.1. Show different vetting types – Full, STA Only, etc. 6.3.2. Explain Active vs. Not Active 6.3.3. Explain upgrade sub-program, reason for using 6.3.4. Overview upgrade biographic vs. biometric 6.3.5. Explain manual name check procedures and reason for using 6.4. Discuss/overview back of application 6.5. Demonstrate proficiency in processing applicants (Telos enrollment, billing, etc.) 7. Checking STA/CHRC Results 7.1. STA – show different ways to search applicant results in Telos 7.1.1. Discuss green check mark vs. red X 7.1.2. Discuss “do not issue” procedures Description Date Completed Trainer Initials Trainee Initials 7.1.3. Show what number to extract from approval sheet and where to document on the application 7.2. CHRC – explain difference between No Record and Record 7.2.1. No Record – print overview sheet and document on back of application 7.2.2. Record – print record detail and document on back of application 7.2.3. Record – PD required to approve

Sample Badging Training Checklist 125 Description Date Completed Trainer Initials Trainee Initials 8. STA/CHRC Results 8.1. Explain who to notify when clearances are back 8.2. Discuss importance of documenting correspondence on back of application 8.3. Notify signatory vs. applicant 8.4. Request for deposition 9. Badging Process – 2nd Appointment 9.1. Overview checklist 9.2. Continuum – demonstrate (see checklist) how to create a profile 9.2.1 Explain site code (lack of = result) 9.3. Parking hang tag – show where to input and how to process a hang tag – binder 9.4. Telos – updating badge info 9.4.1. RAP back – discuss RAP back procedures, how to enroll in RAP back, who (companies) gets enrolled, if not enrolled must be re- fingerprinted/electronic re-submit) 9.5. Application – completion and filing 9.6. Demonstrate proficiency in processing applicants (continuum enrollment, printing a badge, Telos, application, filing, etc.) 10. Badge Renewal 10.1. Overview checklist 10.2. Application – Section 1 (discuss when an application is required and when one is not) 10.3. Application – Section 2 10.4. Discuss when an application is required and when one is not – badge damage, etc., and required procedures 10.5. Identification – checking current IDs on file, update as necessary – MUST be unexpired 10.6. Privacy Act Notice – provide another copy – IF submitting fingerprints 10.7. Continuum – update contact info, input new badge info, change expiration 10.8. Telos/fingerprint renewal/RAP back – overview fingerprint requirements; demonstrate how to electronic re-submit; demonstrate how to enroll in RAP back 10.9. Billing – overview billing procedures 10.10 Application and filing – complete back of renewal application – file in Awaiting CHRC (Public/TSA exempt) 10.11. Discuss and demonstrate lost/stolen procedures to include billing (returned in 24 hours, etc.) 10.12. Demonstrate proficiency in processing applicants for renewal appointments

126 Airport Operations Training at Small Airports Description Date Completed Trainer Initials Trainee Initials 11. Signatory Training 11.1. GSP badging manual – cover responsibilities 11.2. Signatory binder/paperwork/spreadsheet 11.3. Signatory computer training 11.4. Signatory – current Excel spreadsheet 12. Resignation/Termination of Employee 12.1 Overview termination procedures and requirements 12.1.1. Termination paperwork 12.2. Demonstrate how to revoke from Telos and delete from Continuum 12.2.1. Disabling badges vs. deleting badges 12.3. Discuss 180 filing requirement and procedures 12.4 Discuss “Did not issue” procedures – what to do with the application 12.5. Demonstrate proficiency in processing terminations 13. Airport Security Program Review 13.1. Review ASP and discuss Badging Office responsibilities 13.2. Overview badge types 14. Security Directive Overview and Responsibilities 14.1. Review SD 14.2. Discuss record retention and badge issue time constraints 15. FIS Paperwork 15.1. Discuss process and how to enter information into Continuum 16. AOA Paperwork 16.1. Discuss AOA vehicle sticker process and overview paperwork 17. Fingerprint Cards – Crossmatch 17.1. Overview checklist/SOP 17.2. Demonstrates proficiency in processing fingerprint cards 18. Misc. 18.1. Loading/replacing badge printed laminate and film 18.2. 911 and 611 department codes – PD/OPS/FD = 911 and FAC = 611