Airport Operations Training at Small Airports (2020)

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63 Baun, J. T., and M. T. Scott. Business Education Under the Microscope: Applying Six Sigma to Workplace Training. T+D, Vol. 64, No. 8, 2010, pp. 62–67. Beckman, L. Airport Employee Training Program Concepts and Design. AAAE Management Paper, 1993. Borgen, K., K. Minarik, and W. Weldon. Augmented Reality Airport Training Systems. Winning proposal in 2019 FAA Airport Design competition, 2019. http://vsgc.odu.edu/acrpdesigncompetition/wp-content/ uploads/sites/3/2019/06/2019-ACRP-Design-Competition_1st_Operation.pdf. Buttussi, F., and L. Chittaro. Effects of Different Types of Virtual Reality Display in Presence and Learning in a Safety Training Scenario. IEEE Transactions and Computer Graphics, Vol. 24, No. 2, 2018, pp. 1063–1076. Cronin, C. B., A. Alexander, E. Majumdar, C. Riches, J. Jenkins, S. Van Beek, A. Bisker, B. Heinen, and C. Lewis. ACRP Web-Only Document 28: Identifying and Evaluating Airport Workforce Requirements. Transportation Research Board, Washington, D.C., 2016. Cruz, L. Training Guidelines for Airside Operations Personnel at a Large Hub Airport. AAAE Management Paper, 1992. Dalton, S. The Impact of Training on Operational Performance: The Case of the Customs Service at Nikola Tesla Airport in Belgrade. Serbian Journal of Management, Vol. 12, No. 1, 2016, pp. 41–52. Fredericks, J. Training the Multi-generational Workforce. Hospitality Graduate Student Scholarship Research Paper. Johnson & Wales University, Providence, R.I., 2018. Government Printing Office (GPO). Electronic Code of Federal Regulations. 14 CFR Part 139, 2019. Guidestone Financial Resources. Working Together: Managing, Motivating and Mixing Three Generations in the Ministry Workplace. Guidestone Magazine, Vol. 13, 2014, pp. 8–10. Higgins. Developing and Implementing an Effective Supervisor Training Program: A Guide for Airport Executives. AAAE Management Paper, 2006. Holyoke, L., and E. Larson. Engaging the Adult Learner Generational Mix. Journal of Adult Education, Vol. 38, No. 1, 2009, pp. 12–21. Iden, R. Strategies for Managing a Multigenerational Workforce. PhD dissertation, Walden University, College of Management and Technology, 2016. Iekel, F. J. Effective Training of Airport Personnel: An Evaluation of the Training Program at a Small to Medium Hub Airport. AAAE Management Paper, n.d. Johnson, S. A., and M. L. Romanello. Generational Diversity: Teaching and Learning Approaches. Nurse Educator, Vol. 30, No. 5, 2005, pp. 212–216. Klein, K. Wildlife Management Training for Airport Employees. AAAE Management Paper, 2001. Littlepage, G. E., M. B. Heiun, R. G. Moffett, P. A. Craig, and A. M. Georgiou. Team Training for Dynamic Cross-Functional Teams in Aviation: Behavioral, Cognitive, and Performance Outcomes. Human Factors, Vol. 58, No. 8, 2016, pp. 1275–1288. McElvaney, M. J. Developing a Full-Time Airport Operations Training Position. AAAE Management Paper, 1990. McPheat, S. 3 Different Styles of Learning Fit for All Generations. Skillshub, n.d. https://www.skillshub.com/ 3-different-styles-learning-fit-generations/. National Business Aviation Association (NBAA). Growing Your People. Business Aviation Insider, January/ February 2017. Ng, I., and A. Dastmalchian. Perceived Training Benefits and Training Bundles: A Canadian Study. The Inter- national Journal of Human Resource Management, Vol. 22, No. 4, 2011, pp. 829–842. Post, H. W. Teaching Adults: What Every Trainer Needs to Know About Adult Learning Styles. Pacer Center, n.d. https://www.pacer.org/publications/fasttraining/Other/teachingadults-whattrainersneedtoknow.pdf. A P P E N D I X A References

64 Airport Operations Training at Small Airports Quilty, S. M. Focus on Airport Training: Developing Needed Programs. AAAE Management Paper, 1990. Quilty, S. M. Achieving Recognition as a World Class Airport Through Education and Training. Journal of Air Transportation, Vol. 8, No. 1, 2003, pp. 3–14. Quilty, S. M. Airport Management Program and Curriculum Issues at 2- and 4-Year Aviation Colleges and Universities. Collegiate Aviation Review, Vol. 22, No. 1, 2004, pp. 57–70. Quilty, S. M. Study Results on Knowledge Requirements for Entry-Level Airport Operations and Management Personnel. Journal of Air Transportation, Vol. 10, No. 3, 2005, pp. 101–122. Robinson, S. Engaging a Multigenerational Workforce. PhD dissertation, Walden University, College of Manage- ment and Technology, 2017. Saracco, S. L. The Development of an Airport Operations Training Program. AAAE Management Paper, 1998. Skelton, B. The Development and Implementation of an Airfield Driver’s Training Program. AAAE Management Paper, 1996. Smith, C. S. Developing and Implementing an Effective, Comprehensive, and Low-Cost Training Program for Airport Operations Personnel. AAAE Management Paper, 1995. Sree, V., and S. R. Basariya. On the Job Training Implementation and Its Benefits. International Journal of Research and Analytical Reviews, Vol. 6, No. 1, 2019, pp. 210–215. Stambaugh, H., M. Argabright, H. Benaman, and M. Cheston. ACRP Report 103: A Guidebook for Integrating NIMS for Personnel and Resources at Airports. Transportation Research Board of the National Academies, Washington, D.C., 2014. http://www.trb.org/Publications/Blurbs/169840.aspx. Stastny, T. Creating Airport Employee Training Videos and Examining Learning Technology. AAAE Management Paper, 1999. Szymanski, K. P. Standardization of Airport Operations Training. AAAE Management Paper, 1992. Tolbize, A. Generational Differences in the Workplace. University of Minnesota Research and Training Center on Community Living, 2008. Updegrove, J., and S. Jafer. Recommendations for Next Generation Air Traffic Control Training. IEEE/AIAA 36th Digital Avionics Systems Conference (DASC), September 17–21, 2017.