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107 Abbreviations ACAA Air Carrier Access Act ADA Americans with Disabilities Act ADG airplane design group AED automated external defibrillator ASQ Airport Service Quality (ACI annual survey) ATL HartsfieldâJackson Atlanta International Airport BMS building management system CMU concrete masonry unit DFW Dallas/Fort Worth International Airport DLH Duluth International Airport DOH Hamad International Airport EQA equivalent aircraft FC foot-candles FEMA Federal Emergency Management Agency FIDS flight information display system GFCI ground-fault circuit interrupter GTC ground transportation center HVAC heating, ventilating, and air conditioning IATA International Air Transport Association ICC International Code Council ISO International Organization for Standardization JAC Jackson Hole Airport LAS McCarran International Airport LAX Los Angeles International Airport LED light-emitting diode LEX Blue Grass Airport LF load factor LGB Long Beach Airport LGW Gatwick Airport LHR London Heathrow Airport LoS level of service M&G meeter and greeter MSP MinneapolisâSaint Paul International Airport MUFIDS multi-user FIDS O&D origin and destination PHP peak-hour passenger PIT Pittsburgh International Airport
108 Planning and Design of Airport Terminal Restrooms and Ancillary Spaces RMS restroom management system SARA service animal relief area SFO San Francisco International Airport SMF Sacramento International Airport SNA John Wayne Airport SOP standard operating procedure VAV variable air volume WW well-wisher YYZ Toronto Pearson Airport