National Academies Press: OpenBook
Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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Improving Theory and Research on Quality Enhancement in Organizations

Report of a Workshop

Tracy R. Wellens, W. Richard Scott, and Robert Cole, editors

Commission on Behavioral and Social Sciences and Education

National Research Council

NATIONAL ACADEMY PRESS
Washington, D.C.
1997

Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine. The members of the committee responsible for the report were chosen for their special competences and with regard for appropriate balance.

This report has been reviewed by a group other than the authors according to procedures approved by a Report Review Committee consisting of members of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine.

The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. Upon the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Bruce M. Alberts is president of the National Academy of Sciences.

The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. William A. Wulf is president of the National Academy of Engineering.

The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, upon its own initiative, to identify issues of medical care, research, and education. Dr. Kenneth I. Shine is president of the Institute of Medicine.

The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy's purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Academy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Bruce M. Alberts and Dr. William A. Wulf are chairman and vice chairman, respectively, of the National Research Council.

This study was supported by an agreement between the National Academy of Sciences and the National Science Foundation. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the view of the organizations or agencies that provided support for this project.

International Standard Book Number 0-309-05937-2


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Copyright 1997 by the National Academy of Sciences. All rights reserved.

Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×

WORKSHOP PARTICIPANTS

W. RICHARD SCOTT (Cochair),

Department of Sociology, Stanford University

ROBERT COLE (Cochair),

Haas School of Business, University of California, Berkeley

META BABA,

Transformations to Quality Organizations Program, National Science Foundation

SØREN BISGAARD-FRANTZEN,

College of Engineering, University of Wisconsin-Madison

WILLIAM BUTZ,

Social, Behavioral, and Economic Research Program, National Science Foundation

KIM CAMERON,

Marriott School of Management, Brigham Young University

JAMES DEAN,

Transformations to Quality Organizations Program, National Science Foundation

DANIEL DRUCKMAN,

Division on Education, Labor, and Human Performance, Commission on Behavioral and Social Sciences and Education

GEORGE EASTON,

Goizueta School of Business, Emory University

KATHLEEN EISENHARDT,

Terman Engineering Center, Stanford University

HILLEARY EVERIST,

Social, Behavioral, and Economic Research Program, National Science Foundation

BARBARA FLYNN,

Department of Management, Iowa State University

RICHARD HACKMAN,

Department of Psychology, Harvard University

TOMOKO HAMADA,

Department of Anthropology, College of William and Mary

JANET HANSEN,

Division on Education, Labor, and Human Performance, Commission on Behavioral and Social Sciences and Education

RACHELLE HOLLANDER,

Ethics Program, National Science Foundation

GARRY HUYSSE,

Global Quality Improvement, Procter & Gamble

THOMAS KOCHAN,

Sloan School of Management, Massachusetts Institute of Technology

DAVID LEVINE,

Haas School of Business, University of California, Berkeley

Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×

CORA MARRETT,

College of Education, University of Wisconsin-Madison

NELSON REPENNING,

Sloan School of Management, Massachusetts Institute of Technology

STANLEY SETTLES,

Department of Industrial and Systems Engineering, University of Southern California

KATHRYN SHAW,

Graduate School of Industrial Administration, Carnegie Mellon University

SIM SITKIN,

Fuqua School of Business, Duke University

JOHN STERMAN,

Sloan School of Management, Massachusetts Institute of Technology

KATHLEEN SUTCLIFFE,

School of Business, University of Michigan

KARL WEICK,

School of Business Administration, University of Michigan

SIDNEY WINTER,

Wharton School, University of Pennsylvania

Staff

MIRON STRAF, Director,

Committee on National Statistics, Commission on Behavioral and Social Sciences and Education

TRACY WELLENS, Research Associate,

Committee on National Statistics, Commission on Behavioral and Social Sciences and Education

KAREN HUIE, Research Assistant,

Committee on National Statistics, Commission on Behavioral and Social Sciences and Education

Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×

COMMISSION ON BEHAVIORAL AND SOCIAL SCIENCES AND EDUCATION 1996–1997

NEIL J. SMELSER (Chair),

Center for Advanced Study in the Behavioral Sciences

DEBORAH L. BALL,

Department of Teacher Education, University of Michigan

AL BLUMSTEIN,

The Heinz School of Urban and Public Affairs, Carnegie Mellon University

ANTHONY S. BRYK,

Center for School Improvement, University of Chicago

RICHARD ELMORE,

Graduate School of Education, Harvard University

BARUCH FISCHHOFF,

Department of Social and Decision Sciences, Carnegie Mellon University

JAMES GREENO,

School of Education, Stanford University

JOHN F. KIHLSTROM,

Department of Psychology, Yale University

ELEANOR E. MACCOBY,

Department of Psychology, Stanford University

CHARLES F. MANSKI,

Department of Economics, Northwestern University

CORA B. MARRETT,

Office of the Provost, University of Massachusetts

BARBARA J. MCNEIL,

Department of Health Care Policy, Harvard Medical School

JANE MENKEN,

Population Studies Center, University of Pennsylvania

ROBERT A. MOFFITT,

Department of Economics, John Hopkins University

ROBERT D. REISCHAUER,

Brookings Institution, Washington, D.C.

T. PAUL SCHULTZ,

Department of Economics, Economic Growth Center, Yale University

CHRISTOPHER A. SIMS,

Department of Economics, Yale University

BURTON H. SINGER,

Office of Population Research, Princeton University

EDWARD E. SMITH,

Department of Psychology, University of Michigan

WILLIAM JULIUS WILSON,

Malcom Wiener Center for Social Policy, John F. Kennedy School of Government, Harvard University

Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×
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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
×

Acknowledgments

Many people contributed time and expertise to the workshop and the preparation of this report. The Commission on Behavioral and Social Sciences and Education (CBASSE) and the Committee on National Statistics (CNSTAT) are most appreciative of their cooperation and assistance.

We thank the CBASSE subcommittee on the workshop—W. Richard Scott, Alfred Blumstein, James Greeno, and John Swets—who designed and planned the workshop. We thank Richard Scott and Robert Cole, who served as cochairs of the workshop and as two of the editors for this report. Special recognition is due Tracy R. Wellens, who drafted the report and coordinated the editorial process while on loan from the Bureau of the Census in a personnel sharing program developed by CNSTAT with the federal statistical agencies. In expressing our gratitude to the staff, we single out Miron Straf for his helpful guidance and Karen Huie, who attended to the logistics for the workshop and also drafted the workshop paper summaries. Eugenia Grohman offered comments and guidance in editing the report for publication.

Finally, we owe thanks to the workshop participants and to our many colleagues who offered valuable comments and suggestions for the workshop and this report.

NEIL SMELSER, CHAIR

COMMISSION ON BEHAVIORAL AND SOCIAL SCIENCES AND EDUCATION

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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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Suggested Citation:"Front Matter." National Research Council. 1997. Improving Theory and Research on Quality Enhancement in Organizations: Report of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/5925.
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