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Page 125
Suggested Citation:"References." Transportation Research Board. 1997. Highway Maintenance Quality Assurance: Final Report. Washington, DC: The National Academies Press. doi: 10.17226/6346.
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Page 125
Page 126
Suggested Citation:"References." Transportation Research Board. 1997. Highway Maintenance Quality Assurance: Final Report. Washington, DC: The National Academies Press. doi: 10.17226/6346.
×
Page 126
Page 127
Suggested Citation:"References." Transportation Research Board. 1997. Highway Maintenance Quality Assurance: Final Report. Washington, DC: The National Academies Press. doi: 10.17226/6346.
×
Page 127
Page 128
Suggested Citation:"References." Transportation Research Board. 1997. Highway Maintenance Quality Assurance: Final Report. Washington, DC: The National Academies Press. doi: 10.17226/6346.
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Page 128

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

REFERENCES Afferton, K.C., J. Freidenrich, and R.M. Weed. 1992. "Managing Quality: Time for a National Policy," Transportation Research Record No. 1340, Transportation Research Board, Washington, D.C., pp. 3-39. American Association of State Highway and Transportation Officials (AASHTO). 1987. AASHTO Maintenance Manual, Washington, D.C. American Society for Quality Control (ASQC). 1983. "Glossary and Tables for Statistical Quality Control," Milwaukee, Wisconsin. Burke, C.A. 1984. "Trends and Countertrends In Maintenance Management Systems," Transportation Research Record No. 951, Transportation Research Board, National Research Council, Washington, D.C., pp. 1-5. Chantereau, P. 1990. "New Approach for Improvement of Highway Maintenance in France," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 103-108. Cumberledge, G., C.A. Wilson and G.L. Hoffman. 1995. "Integration of Management Systems for Maintenance Activities," Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C. Day, D.S. and B.D. Martin. 1990. "Overview of Saskatchewan's Maintenance Management Information System," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 15-20. Devor, R.E., T. Chang, and J.W. Sutherland. 1992. Statistical Quality Design and Control: Contemporary Concepts and Methods, New York City, New York. ERES Consultants, Inc. 1995. Development of a Pavement Condition Analysis Methodology: Final Report, Research Report Prepared for the Illinois DOT, 55 pp. Federal Highway Administration J;HWA). 1991. Bridge Inspector's Training Manual, Washington, D.C. Federal Register. 1993. Rules and Regulations, Volume 5S, No. 229. Fwa, T.F. and K.C. Sinha. 1986. "A Study of He Effects of Routine Pavement Maintenance," Transportation Research Record No. 1102, Transportation Research Board, National Research Council, Washington, D.C. 125

Greenhorne & O'Mara, Inc. 1993. Quality Improvement Resource Guide-Engineering a Quality Future in Transportation, Federal Highway Administration, Washington, D.C. Greitzer, M.S. 1977. "Role of and Need for Maintenance Feedback," Transportation Research Record No. 613, Transportation Research Board, Washington, D.C., pp. 59-61. Harmon, R.B. and W.C. Grenke. 1990. "Makings of an Effective Maintenance Management System," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 21-27. Hyman, W.A., A. Dan Horn, O. Jennings, F. HejI and T. Alexander. 1990. "Summary of Research on Data Collection Systems for Maintenance Management," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 59-61. Hyman, W.A. and R.M. Alfelor. 1995. "Field Testing and Evaluation of Innovative Technologies for Maintenance Data CoDection," Proceedings of Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C. Iowa Department of Transportation (DOT). 1993. Maintenance Quality Evaluation FY '93, Highway Division, Office of Maintenance. Kardian, R.D. and W.W. Woodward, Jr. 1990. "Virginia Department of Transportation's Maintenance Qualibr Evaluation Program," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 90-96. Knouse, S.B. 1995. The Reward and Recognition Process in Total Quality Management, ASQC Quality Press, Milwaukee, Wisconsin. Kopac, P.A. 1991. "Q&A: How to Conduct Questionnaire Surveys," Public Roads, pp. 8-15. Kulkarni, R.B. and C.J. Van Till 1984. "Manual for He Selection of Optimal Maintenance Levels of Service," NCHRP Report 273, Transportation Research Board, National Research Council, Washington, D.C. Leslie, A., A. Gibson, and A.P. Cundiffe. 1968. "The Ontario Approach in Maintenance Management," HRB Special Report 100: Maintenance Management, Highway Research Board, National Research Council, Washington, D.C. MacLean, G.E. 1993. Documenting Qualilyfor ISO 9000 and Other Industry Standards, American Society for Quality Control (ASQC), Quality Press, Milwaukee, Wisconsin. Markow, M.J., F.D. Harrison, P.D. Thompson, E.A. Harper, W.A. Hyman, R.M. Alfelor, W.G. Mortenson and T.M. Alexander. 1994. '`Role of Highway Maintenance in 126

Integrated Management Systems," NCHRP Report 363, Transportation Research Board, National Research Council, National Academy Press, Washington, D.C. Markow, M.J., and W.A. Hyman. 1995. "Highway Maintenance and Integrated Management Systems," Proceedings of the Seventh Maintenance Management Conference, Transportation Research Board, Washington, D.C. Maslin, W., L. Stephens, and J. Arnoult. 1993. "Quality Assurance for Local Governments," Report No. FHWA~ 83-1, Federal Highway Administration, Washington, D.C. Miller, C.R. 1989. "Indicators of Quality in Maintenance," NCHRP Synthesis of Highway Practice 14S, Transportation Research Board, Washington, D.C. Miller, G.L. and L.L. Krum. 1992. The Whats, Whys, and Hows of Quality Improvement, ASQC Quality Press, Milwaukee, Wisconsin. Newman, R.B., Garmong, J.E., and H.P. Hatry. 1991. "Maintenance Contracting," NCHRP Report 344, Transportation Research Board, Washington, D.C. O'Brien, L.G. 1989. "Evolution and Benefits of Preventive Maintenance Strategies," NCHRP Synthesis of Highway Practice 153, Transportation Research Board, Washington, D.C., 69 pp. Pennsylvania DOT. 1994. Procedures and Guidelines, Publication No. 289, Harrisburg, Pennsylvania. Peterson, D.E. 1987. Pavement Management Practices, NCHRP Report 135, Transportation Research Board, National Research Council, Washington, D.C. Roy Jorgenson Associates. 1972. "Performance Budgeting System for Highway Maintenance,)' NCHRP Report 131, Transportation Research Board, Washington, D.C. Satisfaction Management Systems (SMS). 1994. Maintenance Division 1994 Business Planning Survey Statewide Report, Minnetonka, Minnesota, 110 pp. Sinha, K.C., T.F. Fwa and I.M. Mouaket. 1990. 'mew Tools and Techniques for Highway Maintenance Management," Transportation Research Record No. 1276, Transportation Research Board, Washington, D.C., pp. 28-36. Ste~n-Hudson, K.E., R.K. Sloane, M.C. Jackson and A.~. Bloch. 1995. "Customer-Based Quality in Transportation, Final Report," National Cooperative Highway Research Program, Transportation Research Board, National Research Council, Washington, D.C., Il5 pp. 127

Zaniewski, J.P. and M.J. Wiles. 1990. "Computer-Aided Maintenance Management,' Transportahon Research Record No. 1276, Transportation Research Board, Washington, D.C. pp. 52-57. 128

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