Index
A
Aerospace industry
NASA, 86
After-sales support, 2, 3, 4, 5, 13, 57, 125
see also Recycling and disposal
Asset management, 17, 30, 36, 38, 39, 40
see also Inventories
Astronics Corporation, 93-94
Attitudes, 69-70
corporate, general, 6, 13, 35, 67, 71, 97
Automobile industry, 17-22, 32, 83
B
Bidding, competitive, 18, 20, 22, 52, 53-54
Boeing Company, 53, 54, 57-58, 104
C
CAD/CAM, 19, 46, 47, 48, 72, 82-85, 101, 118, 120, 122, 131
Cambridge Information Network, 75
Capability gaps, 2, 3-4, 14, 15, 35, 43, 44, 45, 52, 61, 66, 72, 85, 87, 90, 99, 101, 104-107 (passim)
mapping, 35, 105-106, 107, 124-125
Case studies
integration, forces driving, 28-31
on-line commodity buying, 53-54
outsourcing, 17-22
repositioning strategies, 93-94
Center for Advanced Purchasing Studies, 104
Chrysler Corporation, 17-20, 21, 32
Communications capabilities, 4, 6, 7, 22, 27, 30, 32, 33, 37-38, 40, 57, 67, 72, 73-74, 77, 86, 90, 91, 93, 96, 98, 105
English, use of, 4, 52-53, 109
inventory reduction, 57
quality issues, 52
see also Information sharing;
Information systems;
Internet technologies, Telecommunications
Competitiveness Review, 106-107
Computer technologies, 19, 47, 48, 72, 73, 100, 104
activity-based costing, 54, 55
Simulation-Based Acquisition, 83-84
specific examples of integration, 21, 28-31
supply chain integration software, 7, 31, 81-82, 98
see also Extranet;
Internet technologies
Concurrent engineering, 19, 84, 131
Constraints, 43, 44, 99, 106, 107
regulatory, 14-15, 62, 67, 70, 101
Construction industry, 22-23
Contracts and contracting, 17-18, 22-23
bidding, competitive, 18, 20, 22, 52, 53-54
construction industry, 22-23
partnerships, 60-63
small business set-asides, 35, 103-104
see also Outsourcing
Cost and cost-benefit factors, 2, 3, 4, 9, 13, 31, 50, 52-54, 85
computerized design tools, 85
e-Business, 78-80
enterprise resource planning and supply chain integration software , 7
highly-accelerated life testing/stress screening, 51-52
opportunity costs, 31
supply chain integration software, 81-82
technological innovations, 44, 65, 88, 92
see also Efficiency
Cost reduction, 17, 18, 21, 26, 28, 32, 33, 34, 54-56, 66, 109
activity-based costing, 54-55
communications, 73-74
Internet, 73
life cycle, 24
manufacturing extension centers and technical resource providers (MEC/TRPs), 100
SCORE, 20-21
specialization, 16
transaction costs, 33
transportation, 4, 31, 34, 52, 56, 74
Customer selection, 8, 46-48, 68, 78, 80, 94-96, 97
Customized products and services, 2, 5, 13, 26, 28, 77, 89
see also After-sales support;
Documentation;
Recycling and disposal
D
DaimlerChrysler AG, 18, 21, 32
Defense Advanced Research Projects Agency, 100
Defense industries, 14-15, 17, 23, 44, 70, 83, 93
integrated supply chain, 27, 132
glossary, 131-134
manufacturing, 16
original equipment manufacturer, 14, 133
successful supply chain participation, 3, 15
Delivery, 3, 5, 7-8, 19, 21-22, 26, 27, 29-30, 32, 35, 36, 56-57, 85
just-in-time manufacturing, 4, 5, 18, 28-29, 32, 47, 48, 51, 54, 56, 70, 132
time-to-market, 2, 5, 29, 39, 40, 51, 56-57, 73, 75, 82, 100
see also Customized products and services;
Transportation
Dell Computer Corporation, 28-31
Department of Defense, 83, 86, 100
Department of Energy, 86
Department of Justice, 63
DHL International, 56
E
e-Commerce/e-Business, 5, 45-46, 47, 48, 53-54, 56, 57, 72-73, 78 80, 101-102, 108, 117, 132
Education and training, 8, 69, 78, 85-86, 87, 88, 97, 104, 109, 125 , 104, 109, 125
management, 90-91
manufacturing extension centers and technical resource providers (MEC / TRPs), 8, 99-103, 105-106, 107, 109
performance metrics, 39
supplier development, 35-36
university labs, technology licensing by, 86
case studies, 18, 21, 28, 30, 31
innovation, 30
proprietary information, 70
proximity and, 90
labor contracts, 2
number employed by SMEs, 2, 13, 14, 94, 117, 120, 121
see also Education and training;
Management skills
English, use of, 4, 52-53, 109
Enterprise resource planning systems, 7, 31, 77-78, 82
F
Federal Acquisition Regulations (FAR), 14-15, 70
Federal Trade Commission, 63
Flexible manufacturing systems, 5, 39-40, 56, 57, 93, 101
Flow manufacturing, 86
Ford Motor Company, 21
Fujitsu America, 31
Functional integration, 19, 27, 33, 35, 36-37, 77
Funding
manufacturing extension centers and technical resource providers (MEC/TRPs), 8, 99, 102
small business set-asides, 35, 103-104
technological innovation, 88
G
General Motors Corporation, 17-18, 21, 32, 83
Georgia Manufacturing Extension Alliance/ Georgia Tech Economic Development Institute, 45, 49
Globalization, 3, 4, 9, 17, 21-22, 28, 31, 43, 52, 55, 89-91, 109
air freight, 56
bidding, 52
customer interaction, 64
outsourcing, 21-22
Goldratt Theory of Constraints, 107
H
Hazardous materials, 46, 48, 118, 120, 122
Highly-accelerated life testing, 51-52
Highly-accelerated stress screening, 51-52
Historical perspectives, 108
repositioning, 93-94
see also Case studies
I
IBM, 21
Information sharing, 22, 29, 33, 35, 36, 46, 69, 70, 74, 76, 77, 95, 96, 98
supply chain integration software, 7, 31, 81-82, 98
survey of SMEs, 117, 118, 120, 121, 123
see also Intellectual property
Information systems, 5, 6, 8, 56, 75-78, 100
see also Communications capabilities;
Computer technologies;
Education and training;
Internet technologies;
Telecommunications
proprietary technologies, 2, 13, 29, 30, 62, 70, 86-87
International Standards Organization (ISO), 4, 46, 47, 48, 51, 52, 97, 101, 106, 118, 120, 121, 122, 125
Internet technologies, 5, 6, 7, 8, 30, 47, 48, 54, 57, 72-73, 74, 75, 77, 91, 98, 121, 132
auto industry outsourcing, 20
bidding, 52
e-Commerce/e-Business, 5, 45-46, 47, 48, 53-54, 56, 57, 72-73, 78-80, 101-102, 108, 117, 132
on-line commodity buying, 53-54
see also Web sites
Inventories, 5, 7-8, 21, 26, 31, 40, 56-57
computer tracking, 72, 75, 78, 81
just-in-time manufacturing, 4, 5, 18, 28-29, 32, 47, 48, 51, 54, 56, 70, 132
obsolescence and, 40, 55, 56, 81
performance metrics, 39
supplier selection and development, 35-36
J
James Madison University, 102
Johnson Controls, Inc., 20, 21-22
Just-in-time manufacturing, 4, 5, 18, 28-29, 32, 47, 48, 51, 54, 56, 70, 132
L
Labor, see Employment issues
Language factors, see English, use of
Logistics, 4, 5, 9, 26, 32, 34, 35, 36, 37, 40, 56, 73
see also Delivery;
Inventories;
Transportation
M
Malcolm Baldridge National Quality Award, 97, 106
Management skills, 6, 24-26, 43-44, 53, 64-71, 109
asset management, 17, 30, 36, 38, 39, 40
automobile industry, 19
customer selection, 8, 46-48, 68, 78, 80, 94-96, 97
Internet, 7
risk management, 32, 36, 38, 60-61, 62-63, 68, 89-90
strategic planning, 4, 9, 29, 34-35, 37, 38, 51, 59, 64-66, 82, 93-94, 96, 97, 109
Manufacturing extension centers and technical resource providers (MEC/TRPs), 2, 8, 99-103, 105-106, 107, 109
Manufacturing Extension Partnership, 99-100
Manufacturing Innovation Center, 102
Manufacturing processes, 8, 16, 19, 27, 30, 37, 52, 82, 83, 84, 85-86, 96, 98, 100
see also Process capabilities
Manufacturing technologies, 2, 6-8, 72-88
flexible manufacturing systems, 5, 39-40, 56, 57, 93, 101
flow manufacturing, 86
Mapping, 35-36, 37, 65, 81, 84, 105-106, 107, 124-125
Marketing strategies, 2, 5, 13, 21, 26, 30, 33, 44, 58, 66, 93, 94 , 101
activity-based costing, 54
demand fluctuations, 5, 21, 26, 33, 39, 56, 73, 75-77, 89, 92, 93, 94
foreign markets, 89-91;
see also Globalization
mass customization, 28
mutlifunction teams, 19
partnerships, 59
quality planning, 51
time-to-market, 2, 5, 29, 39, 40, 51, 56-57, 73, 75, 82, 100
see also Customized products and services
Massachusetts Institute of Technology, 90-91
Materials requirements planning/manufacturing resource planning (MRP) , 46, 47, 48, 57, 73, 77, 81, 118, 120, 122, 132-133
see also Inventories
Metrics, 8, 38, 38-41, 59, 60, 67, 98, 121
N
National Aeronautics and Space Administration, 86
National Association of Purchasing Management, 104
National Institute of Standards and Technology, 1, 14, 15
Manufacturing Extension Partnership, 99-100
Northeast Tier Ben Franklin Technology Center, 102
O
Opportunity costs, 31
case study, 17-22
defined, 133
logistics, 56
sole-source suppliers, 32, 36, 105
supplier selection, 34-36
see also Contracts and contracting
P
Partnerships, 5-6, 8, 23, 46, 59-63, 97, 118, 133
contracts, 60-63
foreign companies, 90
information sharing, 59, 61, 63
virtual enterprises, 23, 29-30, 43, 71, 83, 101-102, 134
Performance metrics, see Metrics
Platform teams, 19
Process capabilities, 2, 6, 7, 13, 34, 36-37, 43, 72, 85-86
mapping, 35-36, 37, 65, 81, 84, 105-106, 107, 124-125
Simulation-Based Acquisition, 83
statistical process control (SPC), 40, 46, 47, 48, 51, 52, 97, 101 , 104, 118, 120, 122, 133
see also Manufacturing processes
Production stoppages, 31-32
Product life cycles, 6, 18, 24, 26, 28, 50, 64
Product realization cycles, 28, 33, 123
auto industry outsourcing, 18, 19, 21
supplier development, 36
Product support
delivery time, 51, 56-57, 73, 75
see also After-sale support;
Recycling and disposal
Proprietary technologies, 2, 13, 29, 30, 62, 70, 86-87
Q
Quality issues, 3-4, 16, 28, 35, 50-52, 96, 101
performance metrics, 8, 38, 38-41, 59, 60, 67, 98, 121
statistical process control (SPC), 40, 46, 47, 48, 51, 52, 97, 101 , 104, 118, 120, 122, 133
see also Standards
R
Recycling and disposal, 2, 13, 22, 36, 38
hazardous materials, 46, 48, 118, 120, 122
supply chain, defined, 3
Regulatory constraints, 101
Federal Acquisition Regulations (FAR), 14-15, 70
Robert C. Byrd Institute, 1, 14, 15, 100-102
Risk, 6
global markets, 89-90
management, 32, 36, 38, 60-61, 62-63, 68, 89-90
partnerships, 59, 60-61, 62-63
production stoppages, 31-32
supplier selection, 35
see also Cost and cost-benefit factors
S
Service, 3, 4, 5, 17, 39, 57-58
see also After-sales support;
Customized products and services
Simulation-Based Acquisition, 83-84
Small business set-asides, 35, 103-104
design systems, 84
Federal Acquisition Regulations, 14-15
International Standards Organization (ISO), 4, 46, 47, 48, 51, 52, 97, 101, 106, 118, 121, 122, 125
manufacturing extension centers and technical resource providers (MEC/TRPs), 8, 101, 103
partners, 30
performance metrics, 8, 38, 38-41, 59, 60, 67, 98, 121
Statistical process control (SPQ, 40, 46, 47, 48, 51, 52, 97, 101, 104, 118, 120, 122, 133
Stoppages, see Production stoppages
Strategic alliances, 8, 20-21, 63, 97
virtual enterprises, 23, 29-30, 43, 71, 83, 101-102, 134
see also Partnerships
Strategic planning, 4, 9, 29, 34-35, 37, 38, 51, 59, 64-66, 82, 96 , 97, 109
quality issues, 51
repositioning, 93-94
see also Market strategies
Supply chain integration software, 7, 31, 81-82, 98
Surveys, 15, 43, 45-49, 65, 94, 115-123
T
Technological innovations, 2, 6-8, 27, 43-49, 53, 65, 68, 72-88, 92, 94, 109
Competitiveness Review, 106-107
manufacturing extension centers and technical resource providers (MEC/TRPs), 100, 101, 107, 109
obsolescence, 29, 30, 40, 55, 56, 81, 87
see also Computer technologies;
Information systems;
Intellectual property;
Internet technologies;
Telecommunications
Technological resource providers, see Manufacturing extension centers and technical resource providers (MEC/TRPs)
Telecommunications, 4, 6-7, 52, 73-74, 86, 90, 101
see also Internet
3M Corporation, 28
Training, see Education and training
Transportation, 4, 5, 57, 81, 89, 90, 91, 93
cost factors, general, 4, 31, 57, 94
cost reduction, 4, 31, 34, 52, 56, 74
see also Delivery
U
United Technologies Corporation, 22, 53
V
Value-added, 2, 4, 16-17, 33, 37, 55-56, 94, 100, 102
activity-based costing, 54-55
Virginia's Manufacturing Innovation Center, 102
Virtual enterprises, 23, 29-30, 43, 71, 83, 101-102, 134
W
Waste management, see Recycling and disposal
collaborative engineering, 84
creation of, 7, 58, 73, 79-80, 57-58, 78-80
for SMEs, general, 5, 49, 57-58, 71, 73, 78, 84, 91, 93, 109
see also Internet technologies