Table of Contents
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Front Matter	i-viii
Overview	1-2	(skim)
Vision and Value: Getting the Most out of Microcomputers	3-10	(skim)
The Organizational Issues	11-14	(skim)
I. Small Computer Technology: Where We Are and Where We	15-16	(skim)
Introduction	17-18	(skim)
Faster, Smaller, Cheaper: Trends in Microcomputer Technology	19-27	(skim)
Trends in Personal Computer Software	28-35	(skim)
Personal Computer Networks	36-40	(skim)
II. Small Computers in Large Organizations: The Implications	41-42	(skim)
Introduction	43-44	(skim)
Managing Uncontrollable Growth	45-51	(skim)
Managed Innovation: Controlling End-User Computing in the Federal Government	52-59	(skim)
Personal Computers and the Office of the Future	60-66	(skim)
III. Managing Microcomputers: The Issues	67-68	(skim)
Introduction	69-70	(skim)
A Perspective for the Chief Executive Officer	71-80	(skim)
Managing Microcomputers and End-User Computing: Some Critical Issues	81-92	(skim)
Regaining Control Through Centralized Action	93-96	(skim)
IV. Managing Microcomputers: Case Studies	97-98	(skim)
Introduction	99-100	(skim)
Productivity Through Automation	101-114	(skim)
Managing Microcomputers in State and Local Government	115-123	(skim)
The User Era	124-129	(skim)
Personal Computing, Not Personal Computers	130-134	(skim)
Control Through Persuasion	135-140	(skim)
Index	141-152	(skim)

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The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of `experts' who claim to have all the answers, then you'll find comfort in the theme of `unleashed creativity' that recurs throughout the 20 essays presented in this book. . . . Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."

Managing Microcomputers in Large Organizations

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