The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of `experts' who claim to have all the answers, then you'll find comfort in the theme of `unleashed creativity' that recurs throughout the 20 essays presented in this book. . . . Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."