aspects of human-centered automation should be considered in fielding new automated systems.

  • The Federal Aviation Administration should continue to support integrated product teams with well-trained human factors specialists assigned to the teams. Both users and human factors specialists should be involved at the early stages to help define the functionality of the proposed automation system. These specialists should be responsible to report to human factors management within the Federal Aviation Administration as well as to project managers.

  • The Federal Aviation Administration should continue to work toward an infrastructure in which some human factors training is provided to personnel and program managers at all levels of the organization (and contract teams).

  • The Federal Aviation Administration should ensure that adequate funding is provided for needed human factors work at all stages of system development and field evaluations both before and after systems acquisition.

  • During the development of each automation function, system developers should consider possible interactions with other automation functions (under development or already existing), tools, and task requirements that form (or will form) the operational context into which the specific automation feature will be introduced.

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