Guide to Integrating Business Processes to Improve Travel Time Reliability (2011)

Chapter: REFERENCES

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Suggested Citation:"REFERENCES." National Academies of Sciences, Engineering, and Medicine. 2011. Guide to Integrating Business Processes to Improve Travel Time Reliability. Washington, DC: The National Academies Press. doi: 10.17226/14511.

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41 1. SHRP 2 L01 Workshop: Integrating Business Processes to Improve Travel Time Reliabil- ity. Phoenix, Ariz., May 5â9, 2009. 2. Kimley-Horn and Associates, Inc., and PB Consult. SHRP 2 Report S2-L01-RW-1: Integrating Business Processes to Improve Travel Time Reliability. Transportation Research Board of the National Academies, Washington, D.C., forthcoming. REFERENCES

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Guide to Integrating Business Processes to Improve Travel Time Reliability

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TRB’s second Strategic Highway Research Program (SHRP 2) Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability explores various ways that transportation agencies could reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users.

The research guide also provides a detailed introduction to the business process mapping tool.

SHRP 2 Report S2-L01-RR-1: Integrating Business Processes to Improve Travel Time Reliability details the process used to develop the guide.

SHRP 2 Reliability Project L34 report E-tool for Business Processes to Improve Travel Time Reliability explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability. The report details the functional requirements, software architecture, and content development for the e-tool. The e-tool’s design was based on SHRP 2 Report S2-L01-RR-2 and directly follows the seven step process outlined in the guide, as well as utilizes the case studies in S2-L01-RR-2.

An e-book version of this report is available for purchase at Google, iTunes, and Amazon.

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