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Suggested Citation:"Works Cited." National Academies of Sciences, Engineering, and Medicine. 2017. Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs. Washington, DC: The National Academies Press. doi: 10.17226/24978.
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Page 43
Page 44
Suggested Citation:"Works Cited." National Academies of Sciences, Engineering, and Medicine. 2017. Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs. Washington, DC: The National Academies Press. doi: 10.17226/24978.
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Page 44

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Developing the Guide to Retaining Essential Consultant‐Developed Knowledge    Within DOTs    43    WORKS CITED    California Department of Transportation. (2012). Knowledge Transfer Guidebook. Sacramento, CA:  California Department of Transportation.  CH2M Hill and Tom Warne & Associates. (2013). Mega Project Assessment. Olympia, WA: Washington  State Department of Transportation.  Cronin, B., B. Heinen, M. Hammer, and J. Horey. (2012). Knowledge Management as Part of Strategic  Workforce Development in Transportation Agencies. Paper Submission for the Transportation  Research Board 2013 Annual Meeting. Washington, DC.  Federal‐Aid Highways: Increased Reliance on Contractors Can Pose Oversight Challenges for Federal  and State Officials. Washington, DC: United States Government Accountability Office. (2008).  Garber, W. K. (2014). Oregon Department of Transportation: Better Workforce Planning Needed to  Maintain Staff Expertise for Quality Construction. Salem, OR: Oregon Secretary of State's Office.  Halikowski, J. S., B. Burk, L. Dabling, A. Dexter, A. Ellis, M. L. Hammer, C. Michel, L. Oman, L. Wilkinson,  and F. D. Harrison. (2014) Scan Team Report: Advances in Transportation Agency  KnowledgeManagement. Washington, DC: Transportation Research Board of the National  Academies.  Hancher, D. E. and Werkmeister, R. F. (2001). NCHRP Web‐Only Document 39: Managing Change in  Departments of Transportation. Washington, DC: Transportation Research Board of the  National Academies.  Jayawickrama, U., S. Liu, and M. Hudson Smith. (2014). An ERP Knowledge Transfer Framework for  Strategic Decisions in Knowledge Management in Organizations. International Journal of  Innovation, Management and Technology, 5(4), 8.Novak, M. A. (2009). Tacit Knowledge  Transfer in a State Transportation Agency. Columbus, OH: Ohio Transportation Engineering  Conference.  Science Applications International Corporation. (2003). NCHRP Web Document 59: Outsourcing of State  DOT Capital Program Delivery Functions. Washington, DC: Transportation Research Board.  Spy Pond Partners, LLC. (2015). NCHRP Report 813: A Guide to Agency‐Wide Knowledge Management  for State Departments of Transportation. Washington, DC: Transportation Research Board of  the National Academies.  Wallace, J. B. (2012). Knowledge transfer with respect to outsourcing at a DOT. Transportation  Research Board 92nd Annual Meeting Compendium of Papers (p. 18). Washington, DC: TRB,  National Research Council.  Warne, T. (2003). NCHRP Synthesis of Highway Practice 313: State DOT Outsourcing and Private‐Sector  Utilization. Washington, DC: Transportation Research Board of the National Academies.  Witheford, D. K. (1997). NCHRP Synthesis of Highway Practice 246: Outsourcing of State Highway  Facilities and Services. Washington, DC: TRB, National Research Council. 

Developing the Guide to Retaining Essential Consultant‐Developed Knowledge    Within DOTs    44  Witheford, D. K. (1999). NCHRP Synthesis of Highway Practice 277: Consultants for DOT Preconstruction  Engineering. Washington, DC: TRB, National Research Council.  Worth, J. (2008). Identification and Prioritization of Core Competencies . Salt Lake City, UT: Utah  Department of Transportation (unpublished). 

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TRB's National Cooperative Highway Research Program (NCHRP) Web-Only Document 238: Developing the Guide to Retaining Essential Consultant-Developed Knowledge Within DOTs documents the methodology used to develop NCHRP Research Report 867: Keeping What You Paid For—Retaining Essential Consultant-Developed Knowledge Within DOTs. The document also provides key findings of the project and case studies used to create the guidance document.

NCHRP Research Report 867 presents guidance on the use of knowledge capture and active learning to ensure that essential, mission-critical knowledge is maintained within the agency when a contractor’s work is finished. Knowledge capture is the process of transforming human knowledge into codified information (for example, through documentation of interviews with key contractor personnel) and making the information available to others. Active learning occurs when DOT staff work directly with contractors or consultants. The report covers knowledge capture and active learning for system management, emergency response, and other critical components of a transportation agency's mission.

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