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A-1 AFC Automated Fare Collection APC Automatic Passenger Counters AVL Automatic Vehicle Location BAH Booz Allen Hamilton BART Bay Area Rapid Transit BRT Bus rapid transit CCTV Closed Circuit Television CEN European Committee for Standardization EAM Enterprise Asset Management EEM Economic Evaluation Manual EJT Effective Journey Time IVT In-Vehicle Time JTM Journey Time Metric KAI Kittleson & Associates, Inc. KPI Key Performance Indicator LCH Lost Customer Hours LOS Level of Service LU London Underground MDBF Mean Distance Between Failures MST Main Street Transit MTA Metropolitan Transit Authority MTC Metropolitan Transportation Commission NTD National Transit Database NYCT New York City Transit NZTA New Zealand Transport Agency OECD Organisation for Economic Co-operation and Development O-D Origin-Destination QoS Quality of Service RTD (Denver) Regional Transit District SGR State of Good Repair STA Springfield Transit Authority TAM Transportation Asset Management TAPT Transit Asset Prioritization Tool TCQSM Transit Capacity and Quality of Service Manual TERM Transit Economics Requirements Model TfL Transport for London A P P E N D I X A Acronyms and Abbreviations
A-2 The Relationship Between Transit Asset Condition and Service Quality TRID Transport Research International Documentation ULB Useful Life Benchmark VNTSC Volpe National Transportation Systems Center VTPI Victoria Transport Policy Institute WMATA Washington Metropolitan Area Transit Authority