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154 AAATA Ann Arbor Area Transportation Authority ADA Americans with Disabilities Act AVL automated vehicle locator BART Bay Area Rapid Transit BCT Broward County Transit COTA Central Ohio Transit Authority DART Dallas Area Rapid Transit DBE Disadvantaged Business Enterprise DRT demand-response transportation ETA estimated time of arrival GPS global positioning system HST Human Services Transportation ITS intelligent transportation system IVR interactive voice recognition FTA Federal Transit Administration GIS geographic information system KCATA Kansas City Area Transportation Authority MARTA Metro Atlanta Rapid Transit Authority MBTA Massachusetts Bay Transportation Authority MCTS Milwaukee County Transit System MDT mobile data terminal METRO (Houston) Metropolitan Transit Authority MTA (Nashville) Metropolitan Transportation Authority NDSP non-dedicated service provider NEMT non-emergency medical transportation NYCT New York City Transit OCTA Orange County Transportation Authority PCA personal care assistant RFP request for proposal RTC Regional Transportation Commission (of Southern Nevada) RTD (Denver) Regional Transportation District RVH revenue vehicle hour SEPTA Southeastern Pennsylvania Transportation Authority SFMTA San Francisco Municipal Transportation Agency TCRP Transit Cooperative Research Program TNC transportation network company A P P E N D I X B List of Acronyms and Abbreviations
List of Acronyms and Abbreviations 155 TRB Transportation Research Board TriMet Tri-County Metropolitan Transportation District of Oregon UTA Utah Transit Authority WMATA Washington Metropolitan Area Transit Authority WMR Whereâs My Ride?