Guide for Emergency Transportation Operations (2005) / Chapter Skim
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These events also involve significant impact to life safety, property damage, and responder safety. It is apparent that effective management of highway system operations is critical for transportation agencies to improve public safety and mobility when any type of incident or emergency occurs.
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The operational performance level of incident response in terms of detection, response, site management, and clearance times is rarely tracked.
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Most DOTs have incident management programs that are manned by a combination of traffic operations personnel in transportation management centers (TMCs) and maintenance personnel, with long-standing relationships among DOT and public safety field staff.
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The strategies are organized into two general areas: Institutions and Leadership and Operations and Technology. Five basic improvements have been identified that require executive action, the implementation of which would reflect a new cooperative commitment with public safety agencies to service improvement.
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• Fostering of an interagency focus on the complete array of incidents and emergencies; • Establishment of a formal program with senior responsibility, organization, and reporting; • Allocation of adequate resources; • Establishment of objectives with related performance measures and accountability; and • Development of agency policy, laws, regulations, and interagency agreements. Given a decision to move ahead, top-level agreement must be reached among the DOT, law enforcement, fire and rescue, towing and recovery, and state and local emergency response entities on a joint focus for improvement.
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It is important to recognize that this guidance material represents a starting point in identifying and consolidating related needs and practices to improve management of transportation-related emergencies. The material included necessarily represents a first cut at this consolidation -- a point of departure -- focused principally on the mix of incidents that impact the upper-level roadway systems (freeways and expressways)
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