Design Considerations for Airport EOCs (2018) / Chapter Skim
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49 Introduction EOCs and associated spaces are complex environments supported by many integrated technologies. As such, a detailed operational review is critical prior to the development of a layout to accommodate the necessary human machine interface (HMI)
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Source: Evans Consoles. Figure 6-1.
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Ergonomic and Human Factors 51 • Poor configuration (no breakout rooms or break areas) -- Inadequate space for non-task activities, such as space for food and drink, bags, and clothing as well as the lack of any quiet space for rest during lulls in activity was noted.
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52 Design Considerations for Airport EOCs situation might be. To do this requires considering characteristics of the work to be performed (i.e., the tasks, operations, and organizational factors)
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Ergonomic and Human Factors 53 and interior design, along with recommendations for the ergonomic design, upgrading, or refurbishment of control rooms and other functional areas within the EOC. • ISO 11064-7:2006 Ergonomic design of control centers -- Part 7: Principles for the evaluation of control centers: This standard establishes ergonomic principles for the evaluation of control centers, including the control suite, control room, workstations, displays and controls, and work environment.
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Source: Evans Consoles. Figure 6-2.
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Ergonomic and Human Factors 55 needs. In general, stakeholders may be expected to provide useful programmatic information as follows: Executive and Operational Management • What are the functional objectives?
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56 Design Considerations for Airport EOCs Before a conceptual plan can be developed, the individual positions within the room and their equipment requirements need to be identified. The amount of equipment and identification of primary, secondary, and tertiary sources of information will directly affect the furniture requirements within the room.
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Ergonomic and Human Factors 57 the modern control facility's ability to manage multiple operations and share information within a single facility. Advantages of Co-Location?
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58 Design Considerations for Airport EOCs during an emergency. Focusing on design flexibility can allow a single room to support multiple functions, as illustrated in Figure 6-5.
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Training Scenario Activated Scenario Source: Evans Consoles. Figure 6-5.
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60 Design Considerations for Airport EOCs Threat Assessment. As a matter of routine operations, most airports should have a threat assessment and associated contingency planning for each control facility, as was discussed in Section 5 of the Guidebook.
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Ergonomic and Human Factors 61 to keep in mind that overhead power and data drops create disrupted sightlines to common AV, as well as limit the flexibility of the layout design. A raised access floor with power and data cabling accommodated within the plenum (space under raised flooring which is used for running cables and utilities and also often used for air circulation)
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62 Design Considerations for Airport EOCs (5´8.5˝; 173.9 cm)
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Ergonomic and Human Factors 63 work, this is where the keyboard, mouse, or other input device should be located; a secondary zone of convenient reach is one where occasional work tasks are performed, e.g., for computer work with separate displays, the secondary zone is where displays should be positioned for comfortable viewing. The remaining horizontal space is non-work area, which often is used for storing infrequently used items.
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64 Design Considerations for Airport EOCs fixed height work surface, causing uncomfortable neck flexion. Ideally, a laptop screen should be connected to an external monitor for easier viewing or the laptop should be placed on a riser to elevate the screen.
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Ergonomic and Human Factors 65 Seating Ergonomic Office Chair. If a person will be sitting to undertake much of their work in the EOC, then it is important that they are sitting in an ergonomic chair that can be adjusted to fit their body.
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66 Design Considerations for Airport EOCs Other Furniture Considerations. If a person must refer to paper documents, especially any large format paper documents or heavy manuals, then adequate work surface should be provided.
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Ergonomic and Human Factors 67 Operational Analysis Clarify goals for EOC, including operating procedures and requirements Complete observation, interviews, and current operations assessment activities Complete a current technology assessment and consider future plans Identify recognized constraints (budget, physical, etc.) Define the typical length of EOC engagement Define the typical shift length for EOC position Operational Planning Define task requirements for each position within the room Identify visual requirements for personnel within the room Identify verbal communication requirements among personnel within the room Identify auditory requirements within the room (alarms, radios, etc.)
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