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Communications
Pages 90-94

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From page 90...
... Large businesses, in turn, will focus on core competencies and refocus their information technology staffs on strategic issues. He spoke of several examples of the rapid growth of communications services: · 5 million e-mail messages will be sent in the next hour; · 35 million voice-mail messages will be delivered in the next hour; · 37 million people will log onto the Internet today and choose from among a billion Web pages; · Internet traffic will double in the next 100 days.
From page 91...
... In many classical telephone companies, those who run the systems have an average education of high school plus one year of community college. Companies are introducing into this global information infrastructure some of the most sophisticated technology ever created and asking people with little background to take care of the systems.
From page 92...
... Enterprises can use Web call centers to take care of their customers with sophisticated software agents. These centers will integrate Internet and telephone access, provide functionality to multiple enterprises, provide fully functional remote agencies (through disaggregated "soft switches")
From page 93...
... Lucent has just introduced a product called the lambda router, which works by creating on a wafer an array of hundreds of tiny pop-up mirrors mounted on a two-gimbal system. A beam of light comes in from an optical fiber and the mirror is adjusted to reflect it off another mirror and send it to the exit fiber.
From page 94...
... Dr. Aho cited two interesting papers written in the 1940s: one by John von Neumann, who said we can get more reliable hardware out of unreliable components by using redundancy, and one by Claude Shannon, who showed how to create more reliable communication over a noisy channel by using air detecting and correcting codes.


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