Skip to main content

Completing the "Big Dig" Managing the Final Stages of Boston's Central Artery/Tunnel Project (2003) / Chapter Skim
Currently Skimming:

6. Tranisition from Construction to Operations
Pages 34-38

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 34...
... Unfortunately, information supplied to the committee indicates that the MTA is substantially behind schedule in educating the public and preparing motorists for the new system, and this is a cause for concern. The committee believes that proper education of the users cannot happen with a sudden media "blitz" but will need a carefully planned and targeted stream of information executed well ahead of start-up.
Read the entire page →
From page 35...
... "Strategic thinking" is a process for synthesizing and disseminating project information on scheduled openings, milestones, staffing levels, transition status, cost and schedule, risk, contingency budgets, project performance data, and any other data that affect the project goals. Effective communications among the dozens of federal, state, and local government agencies, as well as organizations representing private interests, need to be facilitated so that each is prepared to fulfill its role in completing and operating the CA/T system.
Read the entire page →
From page 36...
... DESIGN AND CONSTRUCTION IPO = CLAIMS IPO MTA CHAIRMAN STRA TEGIC THINKING 1\ TRANSITION PUBLIC EDUCATION MTA OPERATIONS AND MAINTENANCE FIGURE 6.1 Transition Phase 1—Completing Construction MTA CHAIRMAN l PUBLIC ~ I EDUCATION I STRA TEGIC - THINKING J _~ I TRANSITION CLAIMS 1 ~ MTA OPERATIONS AND MAINTENANCE TRANSITION FIGURE 6.2 Transition Phase 2 Transition to O&M and Resolving Claims
Read the entire page →
From page 37...
... 37 FINDINGS AND RECOMMENDATIONS Public Education Finding 13: Information transfer to the motoring public has been minimal thus far and not well timed for the scheduled opening of the first completed sections of the project. The committee saw little evidence of the type of media program necessary for preparing the public to use a new, complex, and possibly challenging highway system.
Read the entire page →
From page 38...
... This would include requiring credentials for all personnel on-site as well as security control at all project-access points, consistent with recognized security practices. The resources of the State Police force assigned to the MTA should be considered for this task.
Read the entire page →

Key Terms

  • transition process
  • police force
  • operations organization
  • state police
  • strategic thinking

  • technical person
  • immediately implemented
  • motor vehicles
  • mta assumes
  • mta currently

  • scheduled opening
  • transition status
  • organizations representing
  • requiring credentials
  • management processes

  • control center
  • assumes responsibility
  • extensive procedural
  • information executed
  • project staff

  • nontechnical individual
  • assigns responsibility
  • changes caused
  • motoring public
  • project information

  • prioritizing strategic
  • possibly challenging
  • little evidence
  • resolving claims
  • troubled vehicles


    • This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
    More information on Chapter Skim is available.