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3 NASA Integrated Services Network
Pages 23-28

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From page 23...
... In contrast, the NISN Goals institutional network is open, providing such services as e The high-level mission of NISN, as stated in the 2005 mail and access to the Internet. The rationale for maintaining NISN project plan, is as follows: two separate networks is the criticality of real-time mission data.
From page 24...
... SOMD space communications facilities. At MSFC the com mittee spoke with some institutional network customers, as well as NISN personnel in charge of various aspects of the NISN Customers institutional network, e.g., advanced technology, security, NISN customers include all NASA centers and NASA video-teleconferencing, and customer service.
From page 25...
... Customers of both the mission and the institutional networks Performance Metrics can share their experiences, compare their networking re The NISN project plan specifies key performance indi- quirements, listen to presentations of new technologies, meet cators that are used to evaluate NISN services. These indi- in birds-of-a-feather sessions, learn about updates or changes cators include standard performance parameters such as to NISN policy and processes, or just meet with NISN team network reliability and availability, as well as management- members.
From page 26...
... back during the forum is a critical element in establishing NISN priorities and enhancing service offerings. Recommendation: NASA should reevaluate the role of the Also, according to the NISN project plan, NISN annu- advanced technology effort within NISN, to determine ally reviews existing customer requirements and solicits fu- whether activities in this area should be increased to alleviture requirements from NASA centers, programs/projects, ate the gap left by the NASA Research and Education and mission directorates.
From page 27...
... Recommendation: NASA should conduct an agency-wide NISN is currently upgrading both the mission network study to determine trade-offs in continuing to support legacy and the institutional network. The mission network operates protocols versus updating individual mission equipment to at a lower bandwidth than the institutional network and typi- support Internet protocols.
From page 28...
... Examples of customer agreements include memoranda of Science Mission Operations, presentation during NRC Committee agreement at the NASA center level, and detailed mission require to Review NASA's Space Communications Program site visit to ments documents and project service-level agreements at the mis GSFC, March 13, 2006. sion level.


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