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1 Introduction
Pages 3-8

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From page 3...
... Part I of this volume is a summary of the presentations and discussions that took place at the Workshop on the Role of Human Factors in Home Health Care. THE ROLE OF HuMAN FACTORS IN HOME HEALTH CARE1 A standard textbook definition characterizes the field of human factors research as "the discipline that takes into account human strengths and limitations in the design of interactive systems that involve people, tools and technology, and environments to ensure their safety, effectiveness, and ease of use." This definition can easily be modified to apply to human factors in home health care said Kerm Henriksen during his opening remarks at the workshop: 1 This section is based on remarks at the workshop by Kerm Henriksen, human factors advisor for patient safety in the Agency for Healthcare Research and Quality.
From page 4...
... And health care reform often tends to mean doing more with less. A comprehensive study of the role of human factors in home health care faces a challenging set of goals: • Achieve an in-depth understanding of the human factors challenges underlying safe and high-quality home health care.
From page 5...
... . The human factors of home health care: A conceptual model for examining safety and quality concerns.
From page 6...
... Given the rapid increases in home health care that have already occurred and will continue to occur, the overall goal, said Henriksen, must be to "provide a wake-up call for home health care policy." WORKSHOP THEMES Nine presentations, given in three half-day sessions, summarized the main conclusions of the background papers prepared for the workshop by experts in human factors and home health care. The first session covered the people who receive and provide home health care.
From page 7...
... Indeed, the report summarizes views expressed by workshop participants, and the committee is responsible only for its overall quality and accuracy as a record of what transpired at the workshop. Also, the workshop was not designed to generate consensus conclusions or recommendations but focused instead on the identification of ideas, themes, and considerations that contribute to understanding of human factors in home health care.


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