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Appendix C - Written Comments to Survey Questionnaire
Pages 38-40

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From page 38...
... • San Diego added budgetary limitations as a factor. • Houston added time availability to work on system and vehicles during nonrevenue time.
From page 39...
... In your opinion, what is the single main indicator of good guideway maintenance? • Portland noted two factors: annual service delays and good ratings in passenger surveys.
From page 40...
... • Houston noted that light cleaning and repair are done in-house, but heavy cleaning and repair is outsourced. • Pittsburgh noted that 20% of its building repair work is done with outside contractors.


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