Continuity of Operations (COOP) Planning Guidelines for Transportation Agencies (2005) / Chapter Skim
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After a brief introduction and description of existing federal requirements for COOP planning, these guidelines cover the following topics: • Starting COOP planning; • Identifying system capabilities to deal with emergencies and vulnerabilities within the agency; • Identifying essential functions of the agency; • Identifying key personnel, delegations of emergency authority, and orders of succession; • Determining vital records, systems, and equipment and a process to safeguard and update these items; • Evaluating needs and selecting an alternate work site; • Developing an effective interoperable communications plan; and • Testing and executing the COOP plan and revising it periodically as necessary. The guidelines in this report are supplemented with electronic versions of all COOP planning worksheets, the COOP plan template in Microsoft® Word, a series of brochures for use in explaining the COOP planning process to employees, a draft PowerPoint presentation that can be customized and presented to transportation executive leadership, and more than 300 resource documents, organized in an electronic COOP library.
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Without a management framework that clearly identifies essential functions and establishes operational procedures to sustain them when normal operations have been disrupted, transportation agencies remain vulnerable to service interruptions, reduced employee morale, and, perhaps most significantly, loss of public confidence and community support. PURPOSE OF COOP PLANS COOP planning has five main goals: • Ensuring continuous performance of essential agency functions and operations during any situation or emergency that may disrupt normal operations; 2 • Protecting essential facilities, equipment, records, and other assets; • Reducing or mitigating disruptions to operations; • Minimizing loss of life, injury, and property damage; and • Achieving a timely and orderly recovery and resumption of full service to customers.
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COOP planning ensures that the transportation agency can • Provide alternative modes of operation under conditions of uncertainty, • Protect and restore vital systems and equipment, • Identify and resolve hardware and software requirements, • Establish interoperable communications, • Prepare in advance an alternate facility or work site so that the COOP can be activated, • Provide primary and alternate facility occupancy and resumption plans, • Address internal reporting requirements, and • Make agreements with other transportation and response agencies. HOW TO USE THESE GUIDELINES These guidelines explain how transportation agencies can assign the COOP planning process to a COOP team managed by a designated COOP leader.
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• Have alternate work sites been identified? • Are there sufficient resources at alternate work sites to ensure that essential functions can be performed?
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