Strategic Planning and Management in Transit Agencies (2005) / Chapter Skim
Currently Skimming:
Pages 12-19
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 12... ...
To improve the return rate, follow-up phone calls were made or reminder e-mails were sent to all recipients who did not return the surveys by the requested date. A copy of the survey questionnaire is included as Appendix D
|
From page 13... ...
(Many transit operators either did not know what environmental scans were or, upon explanation, called them different things. Also, some agencies perform environmental scans, but do not include them in their strategic plan documents.)
|
From page 14... ...
Two agencies that previously performed strategic planning no longer do so (see Table 5)
|
From page 15... ...
With regard to who was responsible for the function, three agencies indicated that the general manager, executive director, or assistant executive director was the key person. Three agencies indicated an executive vice president or vice president, and three more indicated a director of a strategic planning unit.
|
From page 16... ...
% No. % MPO 8 47 4 24 Regional transit agency 3 18 3 18 Municipalities and/or counties 9 53 5 29 Other 4 24 1 6 TABLE 11 INVOLVEMENT IN THE PLANNING PROCESS TABLE 12 INVOLVEMENT BY EXTERNAL AGENCIES
|
From page 17... ...
Following are some key observations from a review of these documents: • Six of the plans were called "Strategic Plans." Six others were titled "Strategic Business Plans." The remaining two were named "Destination 2010" and "Strategic Initiatives." • Several of the plans contained statements about organizational values. This is a relatively new development in strategic planning that has been more common in the private sector.
|
From page 18... ...
The Washington Metropolitan Area Transit Authority uses a Corporate Alignment Plan, a tool for managing progress much like a business plan. The Corporate Alignment Plan "aligns" annual performance targets with the strategic plan.
|
From page 19... ...
• Continuously reviewing the plan. • Using it to develop annual goals.
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.