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... 44 What the Terrorist/Criminal Needs to Know Terrorists and other criminals need to gather information about their target prior to their attack. Some of the types of information they will be trying to gather are related to the following: Operational Security • Number, location, and training of security staff • Security staff armaments • Level of overall vigilance by nonsecurity personnel • Security staff response to alarms/unusual events • Location, type, and response time of local law enforcement • Shift changes • Access controls for employees, contractors, deliveries, mail, parcels Physical Security • Nearby security concerns, for example, banks, off-site video surveillance, schools, hospitals • Location of on-site security cameras • Lighting • Location and type of alarms • Fences, barriers, obstacles, and their weak spots • Unguarded back or emergency entries • Any entities having unchallenged/uncontrolled access • Unguarded/unobserved areas Logistical and Strategic Advantages • Times when alertness, response, and/or visibility is degraded • Times when the rewards are greatest (e.g., more people or money present)

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