On-Board and Intercept Transit Survey Techniques (2005) / Chapter Skim
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Pages 40-43
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From page 40... ...
Planning for survey data collection can leverage the core strength of on-board and intercept surveys; namely, the direct contact between survey workers and transit riders. Friendly, courteous, and engaging survey workers can achieve response rates equal to or greater than response rates for other types of surveys.
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From page 41... ...
Effective training is critical to the overall success of onboard and intercept surveys. Transit agency staff surveyed for this report cited friendly and experienced survey staff, outgoing personalities, and proper appearance as key factors affecting data quality and response rates.
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From page 42... ...
Sun Tran required that O&D and other trip-specific questions be answered, but not satisfaction and demographic questions. Four in 10 agencies surveyed required that all questions on the survey be answered for the survey to be considered complete and usable.
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From page 43... ...
be complete. Data Editing and Cleaning Two in three transit agencies surveyed implemented editing procedures or other steps in data cleaning and data processing to ensure the accuracy of the data.
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