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On-Board and Intercept Transit Survey Techniques (2005) / Chapter Skim
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Chapter Seven - Costs
Pages 55-59

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From page 55...
... Costs included were consultant costs for projects using consultants and the value of in-house staff time for projects conducted using in-house agency staff. (A few agencies reported the value of in-house staff time; in other cases, the value was estimated using approximated wage rates for professional, clerical, and field staff.)
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From page 56...
... Est. Total Costs Completed Surveys Cost per Survey Completed Response Rate If O&D Survey Unlinked Trips per Vehicle Hour Self-Administered Surveys Distributed by Survey Staff GCRTA (Cleveland)
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From page 57...
... Project Gobility $235,000 $235,000 4,211 $55.81 33% Yes 25 $3,440 Agency Project Name Consultant Cost Est. InHouse Staff Costs*
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From page 58...
... Shown only for surveys conducted on board throughout the transit system. Agency Project Name Consultant Cost Est.
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From page 59...
... • Incentives • Frequency of surveying External factors • Density of riders on route or in stations • Rider income, education, literacy • Trip length FIGURE 6 Summary of factors affecting data quality and cost.
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Key Terms

  • surveys distributed
  • customer satisfaction
  • satisfaction survey
  • passenger survey
  • data quality

  • agencies reported
  • personal interviews
  • cost data
  • staff time
  • bus operators

  • surveys conducted
  • onboard survey
  • staff costs
  • conducted using
  • affecting data

  • transit agencies
  • consultant costs
  • questionnaire design
  • transit authority
  • summarizes survey

  • sun tran
  • survey cost
  • lynx market
  • completed interview
  • public involvement

  • trolley evaluation
  • assess survey
  • commuter bus
  • projects conducted
  • operators ranged


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