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Pages 1-6

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From page 1...
... The second and third categories correspond to the two primary purposes of this study: improving transit technology implementations and identification of a few promising emerging technologies. Improving Public Transportation Technology Implementations and Anticipating Emerging Technologies 1
From page 2...
... transit agencies are focused on replacing, upgrading, and/or integrating very mature technologies, such as vehicle tracking, rather than on identifying emerging technology applications. Private companies are significantly more focused on anticipating and adopting emerging technologies.
From page 3...
... • In order to fully succeed, any significant technology investment must be accompanied by a robust and inclusive change management strategy. Change management includes various types of stakeholder involvement techniques and aims to promote awareness and understanding, manage expectations, ensure readiness, and promote acceptance.
From page 4...
... As long as these prerequisites are lacking, despite the best of intentions and full access to the best guidance, these agencies are at risk for failed or compromised technology implementations. Promising Emerging Technologies Study conclusions about promising emerging technologies in public transportation are the following: • Although it is not necessary or efficient (to individual agencies and their customers or to the industry overall)
From page 5...
... techniques like Bayesian Machine Learning to facilitate data mining and recognition of customers' patterns and preferences; silicon photonics to increase the speed of communications; quantum cryptography to improve data security; and terahertz radiation applications to improve security and speed communications. Guidance Guidance resulting from this study falls into two general categories: the first category includes guidance for individual public transportation agencies and the second category consists of guidance for the public transportation industry in general.
From page 6...
... • Provide more technical assistance and be more aggressive in promoting, and requiring compliance with, established policy and best practices. Study results suggest that the assistance and guidance provided to transit agencies for SE, EAP, change management, and ROI analysis be increased.


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