Improving Public Transportation Technology Implementations and Anticipating Emerging Technologies (2007) / Chapter Skim
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Pages 69-72
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From page 69... ...
. As a result of these continuing difficulties, transit agencies generally are not getting the full benefits of deployed technologies.
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From page 70... ...
Traditional TCRP knowledge transfer activities include the following: • Publish this report as well as brochures, fact sheets, pamphlets, or similar material with condensed versions of the study results. • Incorporate the findings of this report into existing training courses and develop new courses, if necessary, to address all the needs identified in this study (e.g., SE, EAP and Change Management)
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From page 71... ...
appreciation of the challenges faced by less successful agencies and the different circumstances of agencies and the effects of these differing circumstances on technology implementation. In addition to being viewed as highly credible and authoritative by the target audience of transit agency CEOs and GMs, the messenger must be articulate and persuasive and must strongly believe in the message and have a personal zeal for communicating it.
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From page 72... ...
For agencies lacking the prerequisites and commitments to change management, post-deployment evaluation, and the other proven and needed techniques, resources provided in the form of technical assistance to help establish the prerequisites and the other commitments will be the most useful. Activities in this third prong could be undertaken by FTA in partnership with transit industry associations like APTA.
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