The National Academies Press

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Pages 177-195

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From page 177... ... The presentation of service options to the traveler is presented here as the last phase of an integrated program of market-based improvements to airport ground access public modes. Getting Information about Ground Access To an increasing extent, airline trip planning is either (1) Read the entire page →
From page 178... ... Ground Access Information on the San Francisco Airport Website San Francisco can be used as a case study in the provision of airport ground access information because of the high quality of traveler information available: • The San Francisco airport website is well managed and has traditionally been a good example of airport ground access information. In previous years, the San Francisco airport website directly provided schedule information from private and public carriers. Read the entire page →
From page 179... ... To summarize, the San Francisco International Airport website essentially offers two alternative paths of navigation for the air traveler who wants to plan a public transportation trip. Getting Ground Access Information to the Traveler 179 Read the entire page →
From page 180... ... The program is compared later in this chapter with a more integrated ground access trip planning program now being tested with Narita International Airport. 180 Ground Access to Major Airports by Public Transportation SOURCE: "511.org," Metropolitan Transportation Commission, Oakland, CA. Read the entire page →
From page 181... ... airport website offers the same information, organized first by geography, defined as the non-airport end of the trip. Thus, the choice of "Portland Getting Ground Access Information to the Traveler 181 SOURCE: Portland International Airport website. Read the entire page →
From page 182... ... As it stands, the user of the airport website may or may not succeed in navigating to the transit agency's airport station information page. Ground Access Information on the Boston Airport Website Passenger Information Provided by the Airport The website for Boston's Logan International Airport also has the Airport Wayfinder(tm) Read the entire page →
From page 183... ... Ground Access Information on the New York JFK Airport Website Passenger Information Provided by the Airport Under the category "Ground Transportation," the user can choose between the categories "Car/Van Service," "Bus," or "Train." Information about van service is available for connections Getting Ground Access Information to the Traveler 183 SOURCE: MBTA website. Figure 9-4. Read the entire page →
From page 184... ... In early 2007, Trips123 is expecting to offer real-time travel times on the roadway system, which could be a key input consideration for those choosing between transit and automobile ground access modes to the airport. 184 Ground Access to Major Airports by Public Transportation Read the entire page →
From page 185... ... Also offered on the opening screen is a simulated walkthrough and drive-through of the airport, including the principal locations for ground access information. Upon clicking "Metro Shuttles," the user is shown a list of about 50 destinations that are served from the airport. Read the entire page →
From page 186... ... How European and Asian Airport Websites Cover Ground Access On February 28, 2007, the most advanced program for covering airport ground access services was inaugurated at Schiphol Airport in Amsterdam, The Netherlands. The program provides for a seamless integration of trip planning for ground access services managed by the airport with those services not managed by the airport. Read the entire page →
From page 187... ... Amsterdam airport's travel planner summarizes times and costs for all modes serving the airport, including both airport and public transport options. SOURCE: Amsterdam Schiphol Airport website. Read the entire page →
From page 188... ... Ground Access Planning on the Narita Airport Website At about the same time that Amsterdam Schiphol Airport was taking the lead in integrating all ground access information, a new approach was launched by the ambitious e-airport program, which was described in TCRP Report 83. Under the e-airport program, Narita International Airport has developed the first ground access trip planning system that is tied to specific airline flights. Read the entire page →
From page 189... ... Getting Ground Access Information to the Traveler 189 SOURCE: Narita Airport website. Figure 9-9. Read the entire page →
From page 190... ... Therefore, for the trip to London only, the hierarchy of navigation is geography first, modes second, and details of the selected mode third. Passenger Information Provided by Other Agencies The ground transportation section of the Heathrow Airport website offers a link to the United Kingdom's national program of traveler information, called "Transport Direct." The program provides both public and automobile trip planning from every point in the United Kingdom to every point in the United Kingdom through a remarkable assembly and integration of national and local trip planning systems and databases. Read the entire page →
From page 191... ... Ground Access Information on the Zurich Airport Website Passenger Information Provided by the Airport Public mode access to Zurich Airport is overwhelmingly provided by the national rail system, whose transfer and link is discussed in the following paragraph. Thus, the home page actually uses the phrase "rail connections" to link the user to the next level of ground transportation Getting Ground Access Information to the Traveler 191 SOURCE: Transport Direct website. Read the entire page →
From page 192... ... A major research effort is now under way to create a prototype format for presenting ground access information to airport customers, funded and managed by the I-95 Corridor Coalition. Based on that research, a partnership has developed between the Coalition and Airports Council International/North America to support the development of common formats and protocols for ground access information content on airport websites. Read the entire page →
From page 193... ... Ultimately, the user could be satisfied with the station-to-station level routing advice given directly by the program or choose to go to a more detailed door-to-door itinerary trip planning system for his/her specified destination. Getting Ground Access Information to the Traveler 193 Read the entire page →
From page 194... ... The BWI ground access module allows the user to click on any destination on the interactive map, which produces options by automobile, taxi, van, and rail services. SOURCE: Beta testing version of BWI system under development by the I-95 Corridor Coalition. Read the entire page →
From page 195... ... The U.S. transit industry is now in the process of adopting highly effective origin–destination trip itinerary planning systems that show how any given trip, such as one to or from the airport, can be accomplished by public transportation. Read the entire page →

From page 177...

... The presentation of service options to the traveler is presented here as the last phase of an integrated program of market-based improvements to airport ground access public modes. Getting Information about Ground Access To an increasing extent, airline trip planning is either (1)