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Appendix A - Questionnaire for State Transportation Agencies
Pages 36-77

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From page 36...
... State Yes No Arizona X Arkansas X California X Idaho X Louisiana X Maryland X Michigan X Missouri X Montana X North Dakota X Ohio X Pennsylvania X South Carolina X Texas X Washington X West Virginia X 2. What time period does it cover (e.g., one year, five years, other)
From page 37...
... State Annually Every Two Years Every Five Years Other/Not Updated Arizona X Arkansas N/A California X Idaho X Louisiana X Maryland X Michigan Other Missouri X Montana Other North Dakota X Ohio X Pennsylvania X South Carolina X Texas X Washington Other West Virginia N/A N/A = not available.
From page 38...
... If yes, would you please provide a copy attached to the questionnaire response. State Yes No Arizona X Arkansas N/A California X Idaho X Louisiana X Maryland X -- SHA Business Plan 2004–2007 in Values and in Efficiency of Government goal Michigan X Missouri X Montana X North Dakota X Ohio X -- http://www.dot.state.oh.us/BusinessPlan0607/BusinessPlan 06-07Final.pdf Pennsylvania X South Carolina X Texas http://www.dot.state.tx.us/insdtdot/geninfo.htm?
From page 39...
... If yes, does it include the identification of training needs related to succession planning? State Yes No Arizona X/NA Arkansas X California X/X Idaho X Louisiana X Maryland X/X Michigan X Missouri X/X Montana X North Dakota X/X Ohio X -- Succession planning is formally reviewed with Executive Leadership as a critical part of the ODOT Human Resources Plan (HR Plan)
From page 40...
... State Yes No Arizona X Arkansas X California X Idaho X Louisiana X Maryland X Michigan X Missouri X Montana X 40
From page 41...
... Ohio The Office of Training develops an annual work plan that includes ongoing analysis of the training needs of the existing workforce to meet the goals of the agency business plan. Pennsylvania In the past, functional area training needs assessments were conducted by each of eight colleges within the Transportation University corporate university structure.
From page 42...
... Training staff coordinates with the principal discipline leaders throughout the department to anticipate and document new and continuing needs. West Virginia N/A N/A = not available.
From page 43...
... Texas Internal: All District Engineers, Division Directors, and Office Directors with oversight and input from the department's Administration. Training coordinators from all business units are asked to compile and Partnerships in research projects through the Texas Transportation Institute and the Center for Transportation Research often yield deliverables in the form
From page 44...
... State Yes No Arizona X Arkansas N/A California X Idaho X Louisiana X Maryland X Michigan N/A Missouri No response Montana Sometimes North Dakota X Ohio X Pennsylvania X -- The agency's strategic plan does not address mission critical competencies. South Carolina No response Texas X Washington Yes and no West Virginia N/A N/A = not available.
From page 45...
... West Virginia N/A N/A = not available; HR = Human Resources; SPR = state planning and research. Critical Skills Identification 15.
From page 46...
... West Virginia Civil engineers and engineering technicians HR = Human Resources.
From page 47...
... State Yes No Arizona X -- Each position analyzed and competencies complied; some positions used Work Style Patterns method. Arkansas X California X Idaho X Louisiana Some -- Required competency levels are reflected in the performance evaluations conducted to obtain construction technician certification and in the Safe Operating Checklists for heavy equipment operation required of heavy equipment operators.
From page 48...
... State Yes No Arizona X Arkansas X California X Idaho X Louisiana Some -- Developing skills to job-specific skills Maryland X Michigan X Missouri X Montana X North Dakota N/A Ohio X Pennsylvania X -- Supervisors and managers work with training coordinators to ensure that employees are provided with appropriate training opportunities to close gaps. South Carolina X Texas X Washington Yes and no West Virginia X N/A = not available.
From page 49...
... Competencies will be used in identifying gaps in training. West Virginia No response N/A = not available.
From page 50...
... Training curriculum matrices are used as the basis for resource allocation. West Virginia No response N/A = not available; SHA = State Highway Administration.
From page 51...
... . Maryland X Michigan X Missouri X–HR Division Montana X North Dakota X Ohio X Pennsylvania X–The Transportation University is presently located in the Center for Performance Excellence.
From page 52...
... . Washington Director of HR West Virginia Director of HR HR = Human Resources; LTRC = Louisiana Transportation Research Center.
From page 53...
... South Carolina No response Texas No response Washington No response West Virginia No response SHA = State Highway Administration; HR = Human Resources; LTRC = Louisiana Transportation Research Center. Training, Education, and Development Delivery Mechanisms 26.
From page 54...
... TYPE OF TRAINING: Provided In-House Contractor Outsourced Performance management X X Computer training X X Management training X X Supervisory training X X Diversity/EEO training X X Sexual harassment X X Communication X X Conflict resolution X X Teamwork X X Total Quality Management X X Leadership X X New employee orientation X Technical equipment operator X Technical (engineer) X X Customer service X Basic skills (language, math, literacy, etc.)
From page 55...
... West Virginia Technician, supervisory, and equipment operators LTRC = Louisiana Transportation Research Center; NHI = National Highway Institute.
From page 56...
... State Yes No Arizona X Arkansas Formal classes California X Idaho X Louisiana X Maryland X Michigan X -- based on grid Missouri Formal classes Montana X North Dakota X Ohio ODOT delivers education and training in a variety of ways, including classroom instruction, field instruction, videoconferencing, computer training, hands-on training, on-the-job mentoring, and seminars delivered by in-house and outside sources.
From page 57...
... State Yes No Arizona X Arkansas X California X Idaho X Louisiana X -- To be developed in 2006 Maryland X Michigan X Missouri X Montana X North Dakota X Ohio X Pennsylvania X -- occasionally South Carolina X Texas X -- We have been using video teleconferencing (VTC) as an interactive mode instead of one-way information distribution training for the past 21/2 years.
From page 58...
... If yes, which ones and for what types of training and development? State Yes No Arizona X -- Web/classroom; video conference/classroom Arkansas X California X Idaho X -- We mostly use stand-up training.
From page 59...
... Washington X -- Mainly technical West Virginia X PE = Professional Engineers; SME = Subject Matter Experts; HR = Human Resources. Funding Sources and Methods 32.
From page 60...
... West Virginia 100% state funds until SAFTEA-LU (Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users now 100% federal funds) NHI = National Highway Institute; SPR = state planning and research; HR = Human Resources.
From page 61...
... West Virginia Considered essential HR = Human Resources.
From page 62...
... State Annual Multi-Year No Year Arizona X Arkansas No response California X Idaho X Louisiana X Maryland X Michigan X Missouri No response Montana X North Dakota X Ohio X -- ODOT's fiscal year is July 1–June 30 Pennsylvania X -- Training is subsumed by operational budget planning. South Carolina No response Texas X X Washington X West Virginia X 37.
From page 63...
... South Carolina No response Texas Traffic safety, personal safety, and maintenance field related Washington Delivering quality training that is responsive to mission-related priorities West Virginia No response LTRC = Louisiana Transportation Research Center; NHI = National Highway Institute.
From page 64...
... are used for technical training. West Virginia Kirkpatrick Level 1 40.
From page 65...
... The training budget has only experienced modest increases in dollar allocations over the past several years, despite information provided showing the return on investment in the training program. Washington Satisfactory West Virginia Yes, they are effective.
From page 66...
... If yes, do these measures provide insight into which courses, activities, and events provide the best value for the time and money invested? oNseYetatS X/XanozirA A/NsasnakrA A/NainrofilaC Idaho X Louisiana X Maryland X Michigan X esnopser oNiruossiM Montana With the exception of evaluation of individual courses, most of our measures are qualitative, and we have not conducted return on investment studies.
From page 67...
... West Virginia No response N/A = not available; SME = Subject Matter Expert.
From page 68...
... Michigan X Missouri X Montana X Engineers, engineering technicials -- professional licenses or certification through the in-house career ladder, first aid/CPR for positions in remote areas -- mostly engineering and maintenance positions; defensive driving for all employees who drive department vehicles; civil rights training, new employee orientation, safety orientation at time of hire or when a person 68
From page 69...
... South Carolina X Texas X Professional Engineers: PE Certification by Texas Board Of Engineering Licensing Right-of-Way Acquisition Agents: Bi-annual certification Certified Purchasers: Annual continuing education requirements Surveyors: Annual CEU requirements Human Resource Professionals -- Society for Human Resource Management certification as Professional in Human Resources or Senior Professional in Human Resources, annual Professional Development Hour requirements Lab Technicians -- annual certification Hot Mix Inspectors -- Level 1A, 1B, and Level II bi-annual certification Washington X Primarily engineers West Virginia X Department of Health pays for training and work release time for class time only. PE = Professional Engineer.
From page 70...
... Washington Tuition reimbursement is available for exam preparation. West Virginia No response N/A = not available; PE = Professional Engineer.
From page 71...
... All contracts are approved through the department's Contract Services Officer or General Services Division. Washington Informal West Virginia Fairmont State is a formal partnership.
From page 72...
... West Virginia No response N/A = not available. Opportunities, Challenges, and Constraints 52.
From page 73...
... Converting statutorily required training to e-learning where appropriate. West Virginia Technician series for development and succession planning LTRC = Louisiana Transportation Research Center; SME = Subject Matter Expert.
From page 74...
... Washington Funds and staff West Virginia Funding and workload N/A = not available; HR = Human Resources; PINS = personal identification numbers.
From page 75...
... Ohio No response Pennsylvania Through the strategic planning and business planning process South Carolina No response Texas No response Washington See response to Question 22 West Virginia No response N/A = not available; HR = Human Resources. Means to Share and Integrate Information 56.
From page 76...
... Attendance at national level conferences such as AASHTO HR Conference, National Transportation Training Directors annual conference. Washington Web, Internet, intranet West Virginia No response N/A = not available; HR = Human Resources.
From page 77...
... For further information on PennDOT's Agility Program, please contact Sherry Zimmerman at 717-7051331. Michelle Mont, Pennsylvania Turnpike Authority, 717-939-9551 South Carolina No response Texas No response Washington No response West Virginia No response SHA = State Highway Administration;


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