Preserving and Using Institutional Memory Through Knowledge Management Practices (2007) / Chapter Skim
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Pages 29-34
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From page 29... ...
ARE PRACTICES FOR STORING KNOWLEDGE MANAGEMENT RESOURCES IN PLACE? When knowledge goes through the cycle from the "in people's heads" stage to explicit forms that can be reused and applied to new work, the explicit resources must be stored.
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3 Other 3 Knowledge fairs 2 Formal storytelling 0 TABLE 2 WHAT METHODS ARE USED TO CAPTURE KNOWLEDGE? Knowledge Management Tools No.
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No organized approach or central repository Store outside agency Other FIGURE 10 Where are explicit knowledge management resources stored? in place; however, not found was a pattern of intentionality regarding storing knowledge resources specifically with the idea of reuse and application to new work.
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Electronic resources are retained based on other criteria FIGURE 11 How are explicit resources stored over time?
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Four DOTs, Kansas, Kentucky, Missouri, and Nevada, reported having active written procedures in place to guide identifying and finding resources.
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IS THERE AN ESTABLISHED PRACTICE FOR DESTRUCTION OF OBSOLETE KNOWLEDGE MANAGEMENT RESOURCES? Question 32 probed how resources are disposed of when they are no longer needed or are in error.
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