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Preserving and Using Institutional Memory Through Knowledge Management Practices (2007) / Chapter Skim
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Pages 37-39

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From page 37...
... The VDOT Knowledge Office is staffed with individuals trained in library science, organizational development, management, and change management. It has 2.5 professional librarians with Master of Library Science degrees, 2 FTE clerical support, and 3 project managers, including an engineer, a former auditor, and a PhD in education with special skill in process mapping.
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From page 38...
... MARYLAND STATE HIGHWAY ADMINISTRATION Jeffrey N Withee, Soils Aggregate Technology Chief, Office of Materials and Technology, was interviewed on May 16, 2006.
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From page 39...
... FEDERAL HIGHWAY ADMINISTRATION During the course of the research, there were informal conversations and sharing of informal documents with Mike Burk, Chief Knowledge Officer of FHWA. The FHWA KM program focuses on facilitating knowledge exchange both within FHWA and in the highway community.
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Key Terms

  • clerical support
  • professional librarians
  • transportation research
  • highway administration
  • knowledge management

  • business processes
  • federal highway
  • state highway
  • developing method


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