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Appendix G - Detailed Results for Questions 20-33
Pages 83-91

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From page 83... ... Q -- Enhanced communication practices (e.g., up-to-date e-mail system, internal listservs, or electronic bulletin boards, effective meeting management, ad hoc discussions, team rooms, ad hoc discussions or verbal sharing of expertise among employees is encouraged, etc.) Read the entire page →
From page 84... ... Their input and "war stories" are often incorporated into instruction. TABLE G2 CONTAINS COMMENTS REGARDING QUESTION 20 STA A B C D E F G H I J K L M AZ x x x x x x x x x CA x x x x x x x x x IA x x x x x x x x x ID x x x x x x x x KS x x x x x x x KY x x x x x x x x x MA x x x x x x MN x x x x x x x x x x x MO x x x x x x x x x MT x x x x x x x x x x NE x x x x x x x x x x NJ x x x x x x x x NV x x x x x x NY OH x x x x x x x x x PA x x x x x x TX x x x x x x x x x x UT x x x x x x x x x x VA x x x x x x x x x x VT x x x x NB x x x Totals 20 19 15 19 13 7 17 12 13 5 0 17 6 Question 21: What Tools Are Available for Knowledge Capturing? Read the entire page →
From page 85... ... UT Video conferencing, WebX STA Clear Strategy for Storing Knowledge Assets in Place Employees Generally Understand. Process Well-Defined for Most Resource Types Well-Defined for Most Resource Types; e.g., Financial and Legal, but Not for Most Sources Well-Defined for Physical but Not Electronic Resources AZ X X X CA X X ID X X KS X X KY X MA X MN X MO X MT X X X NE X X NV X X OH X X TX X X X UT X X X VA X X X VT X NB X Total 5 8 13 7 Question 23: Are Practices for Storing Knowledge Management Resources in Place? Read the entire page →
From page 86... ... AZ X X X X X CA X X IA X X X ID X X KS X X KY X X X MA X X MN X X X X MO X X X MT X X X NE X X X NJ X X X NV X X OH X X X PA X TX X X X X X UT X X X VA X X X X VT X X NB X Total 15 15 10 12 4 Question 24: Where Are Captured Sources Stored? Read the entire page →
From page 87... ... Same Practices Do Not Necessarily Apply Across Formats for Similar Resources Physical Resources Are Retained Based on Document Type or Content. Electronic Resources Retained on Other Criteria AZ X X X CA X IA X X ID X X KS X KY X X MA X MN X MO X X MT X NE X X X NJ X X NV X X OH X X X TX X X X UT X X VA X VT X NB X Total 16 12 6 Question 26: How Are Resources Preserved over Time, for Differing Resource Types and Formats? Read the entire page →
From page 88... ... 89 TABLE G10 RESPONSES REGARDING QUESTION 27 STA Physical Storage Infrastructure Adequate Physical Storage Uses Established Records Management Practices Repository for Electronic Resources Has Adequate Capacity, Is Secure Repository for Electronic Resources Backed Up Routinely AZ X X X X CA X X X X IA X X X X ID X X KS X X X KY X X X X MA X X MN X X X X MO X X X X MT X X NE X X X X NJ X X NV X X X X OH X X X X TX X X X UT X X X X VA X X X X VT X NB X Total 14 17 13 16 Question 27: How Adequate Is the Storage Infrastructure? Read the entire page →
From page 89... ... 90 TABLE G11 RESPONSES BY STATE TRANSPORTATION AGENCIES TO QUESTION 28 STA Enterprise- Wide Database with Metadata Intranet Portals Databases, Clearinghouse Websites, Work Group Web Pages, etc. No Central Access Point Various Finding Tools Depending on Which Unit Manages the Resource Have Mixture of Databases and Hardcopy Mostly Rely on Knowledgeable Individuals AZ X X X X X CA X X X X IA X X X X ID X X X X KS X X X KY X X MA X MN X X X MO X X X X X MT X X X X NE X X NJ X X X NV X X X X NY OH X X X PA X TX X X X X UT X X X X VA X X X X X VT X X X NB X Total 2 8 12 17 17 9 Question 28: How Do Employees Identify and Find Knowledge Resources? Read the entire page →
From page 90... ... PA We use our commonwealth guidelines and a few PennDOT guidelines. TX There is a current "push" on to deliver information more readily to external customers, by means of the department's public website. Read the entire page →

From page 83...

... Q -- Enhanced communication practices (e.g., up-to-date e-mail system, internal listservs, or electronic bulletin boards, effective meeting management, ad hoc discussions, team rooms, ad hoc discussions or verbal sharing of expertise among employees is encouraged, etc.)

Read the entire page →

From page 84...

... Their input and "war stories" are often incorporated into instruction. TABLE G2 CONTAINS COMMENTS REGARDING QUESTION 20 STA A B C D E F G H I J K L M AZ x x x x x x x x x CA x x x x x x x x x IA x x x x x x x x x ID x x x x x x x x KS x x x x x x x KY x x x x x x x x x MA x x x x x x MN x x x x x x x x x x x MO x x x x x x x x x MT x x x x x x x x x x NE x x x x x x x x x x NJ x x x x x x x x NV x x x x x x NY OH x x x x x x x x x PA x x x x x x TX x x x x x x x x x x UT x x x x x x x x x x VA x x x x x x x x x x VT x x x x NB x x x Totals 20 19 15 19 13 7 17 12 13 5 0 17 6 Question 21: What Tools Are Available for Knowledge Capturing?

Read the entire page →

From page 85...

... UT Video conferencing, WebX STA Clear Strategy for Storing Knowledge Assets in Place Employees Generally Understand. Process Well-Defined for Most Resource Types Well-Defined for Most Resource Types; e.g., Financial and Legal, but Not for Most Sources Well-Defined for Physical but Not Electronic Resources AZ X X X CA X X ID X X KS X X KY X MA X MN X MO X MT X X X NE X X NV X X OH X X TX X X X UT X X X VA X X X VT X NB X Total 5 8 13 7 Question 23: Are Practices for Storing Knowledge Management Resources in Place?

Read the entire page →

From page 86...

... AZ X X X X X CA X X IA X X X ID X X KS X X KY X X X MA X X MN X X X X MO X X X MT X X X NE X X X NJ X X X NV X X OH X X X PA X TX X X X X X UT X X X VA X X X X VT X X NB X Total 15 15 10 12 4 Question 24: Where Are Captured Sources Stored?

Read the entire page →

From page 87...

... Same Practices Do Not Necessarily Apply Across Formats for Similar Resources Physical Resources Are Retained Based on Document Type or Content. Electronic Resources Retained on Other Criteria AZ X X X CA X IA X X ID X X KS X KY X X MA X MN X MO X X MT X NE X X X NJ X X NV X X OH X X X TX X X X UT X X VA X VT X NB X Total 16 12 6 Question 26: How Are Resources Preserved over Time, for Differing Resource Types and Formats?

Read the entire page →

From page 88...

... 89 TABLE G10 RESPONSES REGARDING QUESTION 27 STA Physical Storage Infrastructure Adequate Physical Storage Uses Established Records Management Practices Repository for Electronic Resources Has Adequate Capacity, Is Secure Repository for Electronic Resources Backed Up Routinely AZ X X X X CA X X X X IA X X X X ID X X KS X X X KY X X X X MA X X MN X X X X MO X X X X MT X X NE X X X X NJ X X NV X X X X OH X X X X TX X X X UT X X X X VA X X X X VT X NB X Total 14 17 13 16 Question 27: How Adequate Is the Storage Infrastructure?

Read the entire page →

From page 89...

... 90 TABLE G11 RESPONSES BY STATE TRANSPORTATION AGENCIES TO QUESTION 28 STA Enterprise- Wide Database with Metadata Intranet Portals Databases, Clearinghouse Websites, Work Group Web Pages, etc. No Central Access Point Various Finding Tools Depending on Which Unit Manages the Resource Have Mixture of Databases and Hardcopy Mostly Rely on Knowledgeable Individuals AZ X X X X X CA X X X X IA X X X X ID X X X X KS X X X KY X X MA X MN X X X MO X X X X X MT X X X X NE X X NJ X X X NV X X X X NY OH X X X PA X TX X X X X UT X X X X VA X X X X X VT X X X NB X Total 2 8 12 17 17 9 Question 28: How Do Employees Identify and Find Knowledge Resources?

Read the entire page →

From page 90...

... PA We use our commonwealth guidelines and a few PennDOT guidelines. TX There is a current "push" on to deliver information more readily to external customers, by means of the department's public website.

Read the entire page →

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Appendix G - Detailed Results for Questions 20-33 Pages 83-91

Appendix G - Detailed Results for Questions 20-33
Pages 83-91