Preserving and Using Institutional Memory Through Knowledge Management Practices (2007) / Chapter Skim
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Appendix I - Annotated Literature Survey Regarding Challenges Owing to High Rate of Retirements and Leave-Taking
Appendix I - Annotated Literature Survey Regarding Challenges Owing to High Rate of Retirements and Leave-Taking
Pages 95-98
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From page 95... ...
There were risks: some saw the process as an invasion of privacy, some managers saw it as threatening to their control, and some workers who played essential functions outside their official duties were afraid of being punished for not adhering to their job descriptions. Conte further asserted that if effective use of knowledge catches on in the public sector, credit must go to individuals APPENDIX I Annotated Literature Survey Regarding Challenges Owing to High Rate of Retirements and Leave-Taking
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From page 96... ...
website, referenced some of the ideas of Darcy Lemons, also of APQC, who argued that one of the best ways to retain critical knowledge is to embed knowledge retention efforts in the overall management strategy by redesigning existing processes to focus on knowledge retention needs. First, identify critical knowledge that may be at risk because of retirements or layoffs; second, communities of practice and other such human resource approaches, although in themselves useful tools, are not always the proper tools for identifying and retaining critical knowledge.
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From page 97... ...
. They recommended that although the conventional wisdom is to gather the knowledge of everyone approaching retirement age, in fact it is necessary to gather the knowledge of only critical, high-performing knowledge workers, the "best of the best." They recommended aiming for quality assurance of the content; at some companies, individuals nearing retirement have mentally retired years before and their knowledge may be out of date and of marginal value to the organization.
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From page 98... ...
that there be legislation giving all federal agencies authority to reemploy annuitants and to institute phased retirement programs, (2) that federal employees should be brought back into the work force for knowledge sharing and management roles, (3)
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