Paratransit Manager's Skills, Qualifications, and Needs (2007) / Chapter Skim
Currently Skimming:
Pages 24-27
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 24... ...
In an effort to learn more about the paratransit managers who responded to the survey, several managers and/or their bosses were interviewed to gain a deeper understanding of their backgrounds, philosophies regarding paratransit management, and the types of skills that they feel are needed to be truly effective. The individuals selected for the profiles were also asked to identify training resources that they found to be most effective and, if applicable, to describe what "excites" them about a career in paratransit.
|
From page 25... ...
25 a challenge and an area of personal interest. He believes that managers should not focus exclusively on what other transit systems are doing, rather they should focus on the needs of the customers, employees, and the agency and be creative in meeting the needs of all three.
|
From page 26... ...
should deal directly with operations and handle customer complaints to stay close to the operation. Feels that CTAA offers the most valuable training for paratransit managers.
|
From page 27... ...
27 pacific.edu/esb/westgate/transit/transit. html)
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.